Mercure Albury 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,591 件のレビュー

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579 Olive Street, 2640 ALBURY, Australia

説明

ホテルのその他の情報

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

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ホテル所在地

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

電話番号
ファックス +61 2 6021 6100

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

FABRIC Restaurant and Bar

非契約写真

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,591 件のレビュー

トリップアドバイザーの評価  4.0/5  274 件のレビュー

An enjoyable rest and recuperation on way to Tasmania.

トリップアドバイザーの評価 5.0/5

longfellow2017 トリップアドバイザー認証口コミ

A return to Mercure Albury after a couple of years of not travelling south of Sydney was a great experience. Although not shabby before, the room upgrades were a great plus to our experience. We were glad to see that Vichnu was still running the restaurant for dinner and breakfast with his skill for remembering order details so proficiently. A true professional. And the kitchen was providing nice, well presented food as remembered from before. An overall pleasing experience once again.

Great hotel , clean and lovely rooms

トリップアドバイザーの評価 5.0/5

John G Couples - トリップアドバイザー認証口コミ

Excellent hotel with clean rooms and friendly staff Walking distance to central shops Restaurant for breakfast and dinner

Highly recommended

トリップアドバイザーの評価 5.0/5

N B トリップアドバイザー認証口コミ

Such a beautiful place to stay! The pork belly was absolutely delicious. Staff were incredibly kind and friendly, making us feel so welcome. Rooms were clean, tidy, and comfortable. Plus, it’s just a short walk to great shopping—perfect location!

Comfy hotel for 1 night stay

トリップアドバイザーの評価 5.0/5

Tracy J トリップアドバイザー認証口コミ

Lovely quiet hotel, the bed was really comfy and we had breakfast included which was great value. Centrally located so we could easily walk to local restaurants form dinner. One small issue was the shower was not that clean and could have used a really good scrub. But all in all a good stay.

Worst hotelstay of our lives

トリップアドバイザーの評価 1.0/5

Elizabeth M トリップアドバイザー認証口コミ

I received an email asking for details of my requirements.eg shower, pillows, floor level etc. I asked for a walk in shower as I am not allowed in bath due to several falls. Pillows I requested what type I would like, I requested ground floor due to walking difficulties. We were given room 305 on 3rd floor. Shower was over bath and no way I could get in. No handle to help.th shower screen was dirty and covered in mould across the bottom of shower door and beyond.my husband is asthmatic and of course was a definite no no for him. He rang to reception and asked to speak to someone in authority. Her name was Bailey and advised he could talk to her. He asked her to come up to room which she did. She said she was terribly sorry and move us to another room. She went downstairs to check onvacant room with walk in shower. She came back to us with advising we could have room 112 which had the walk in shower.Bailey also advised us she was going to authorise a refund for part of our stay. Of course when checking out nothing was known about the refund. I think it will never happen. For a 4 star rated hotel they must have different standards to motels. We have managed 3 1/2 star motels and the standards we had were far above what Mercure Albury. I would never ever stay there again and never recommend to others. We were charged $700 for our 4 night stay. What we got for that amount of money was disgraceful. That was accor members rates as well. Think very hard before staying at this hotel, They have a glitzy glamorous foyer but you do not sleep there. They always have lift problems and when you have to use the stairs it is a huge disgrace as well. I honestly do not know how they get a 4 star rating.

Thank you for taking the time to leave your feedback, i apololgise that your experience wasn't as expected. and i am pleased that our wonderful staff were able to move your room. Unfortunatly refunds need to be authorised by management and i wasn't made aware of the situation until now, With new staff training at the moment they are doing a wonderful job but at times things do get missed, this is by no means intentional and again apologise that this made you feel as though we don't care. Customer satisfaction is very important to us here.

との提携 TripAdvisor

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周辺の他の施設

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お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 (2041 件のレビュー)

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