曼特拉观景台酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,798 评论

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描述

酒店其他优惠

  • 靠近城镇的主要海滩和海滨小道

  • 步行可达镇中心的购物和餐饮区

  • 室内泳池、水疗中心和桑拿房

  • 各种类型的住宿风格可满足所有旅客的需求

我们的客房

客房

海景酒店客房

  • 2 个人最多
  • 25 / 269 sq ft
  • 床上用品 1 x 特大床
  • 景色: 拥有海景
  • 大部分的住宿: 阳台

酒店位置

曼特拉观景台酒店

40 William Street
2444 麦夸里港
澳大利亚

GPS:-31.430958, 152.918766

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 100% 无烟酒店

游泳馆

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,798 评论

TripAdvisor 评级  4.5/5  2,650 评论

卓越奖 2024

位置好

客户意见评级 4.0/5

Irene 情侣住宿 - 所有已确认评论

升級去海景套房,但大床是两張單人床拼起,床和枕頭太軟,睡得不好。

尊敬的 LI L.: 感谢惠赐有关下榻 Mantra The Observatory Port Macquarie 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Amy

Failed to meet expectations

Tripadvisor 评级 2.0/5

centralwestcountry Couples - 经 TripAdvisor 认证的评论

Terribly disappointing on so many levels: ~ uncomfortable beds with mattress springs that poke into your back and pillows that are lumpy (both mattress and pillows need replacing) - carpet is grimy and lifting in places - floors are so dirty they leave your feet black - no air conditioning in bedrooms - cobwebs on the ceiling - stains on the outdoor chair cushions Overall, our apartment was dirty, old and in desperate need of refurbishment.

Dear centralwestcountry, Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations. We take your concerns seriously and will address the issues you’ve highlighted to ensure improvements are made. Your comments help us to better serve our guests, and we appreciate you bringing them to our attention. We hope that we have another opportunity to welcome you to Port Macquarie. Regards Ashleigh

Nice Penthouse

Tripadvisor 评级 5.0/5

PeterG873 Couples - 经 TripAdvisor 认证的评论

Mantra The Observatory Port Macquarie as Accor Platinum This block is a mix of apartments and hotel rooms. We booked one of the Penthouses. Hotel rooms are made up daily, apartments are made up about after 4 days. It wasn’t stated but a Penthouse is an apartment. No liquor license (or onsite restaurant) so no welcome drink or breakfast. But there is a cafe and Italian restaurant in the building. Free underground parking. Penthouse is large (main w large bed and ensuite, 2nd with double bed, 3rd with 2 singles). Massive balcony and living area with glass bifold doors separating them which could be moved to one side. A few maintenance issues here and there and it really needs a thoroughly good clean. BBQ igniter is actually missing. (I guess that’s one way to reduce cleaning.) Location just across from beach and park. A club is just around the corner. Centre of town is a 10 min walk away. Nice view of main beach from the penthouse.

Hello Peter, Thank you for taking the time to leave a review. We are so pleased to hear that you enjoyed your stay in our Penthouse apartment and have taken your recommendations onboard. We hope to welcome you back to Port Macquarie soon. Regards Ashleigh

An excellent stay in a lovely apartment.

Tripadvisor 评级 5.0/5

Ted D 经 TripAdvisor 认证的评论

Lovely spacious one bedroom apartment with ample living space and views over the Pt Macquarie hinterland and Town Beach. Clean and tidy with clothes washer, dish washer and dryer. Adequate balcony for meals and drinks. All other kitchen ware and cooking facilities for an excellent family stay. Check in and out seamless and professional. A really enjoyable stay for 3 nights. If being really critical the bathroom is small. Original painting in living area depicts a small yacht under sail and making way but no person on board. Marie Celeste perhaps?? Odd.

Dear BigTedAustralia, Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed your stay and found the apartment spacious, well-equipped, and comfortable. It's great to know the location and amenities contributed to a memorable family getaway. Thanks again for your kind words, and we hope to welcome you back for another enjoyable stay in the future! Kind regards, Amy

Great anniversary stay

Tripadvisor 评级 5.0/5

Meghan K 经 TripAdvisor 认证的评论

Clean, pleasant and friendly staff. Really enjoyed our stay. Would stay again - loved how bright and airy the rooms were. Was withing walking distance to our favourite restaurant the Stunned Mullet so we were able to enjoy the extensive wine list and not have to worry about transport.

Dear Meghan, Thank you for your lovely review! We're so glad to hear that you enjoyed your stay and appreciated the clean, bright, and airy rooms. It's also fantastic to know that our location made it easy for you to visit your favorite restaurant, The Stunned Mullet! We're happy to hear you had a worry-free experience and were able to enjoy everything to the fullest. We’d love to welcome you back again soon! Kind regards, Amy

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其他网络用户评价我们的酒店

  • 744 评论 9.5/10 位置
  • 1,275 评论 7.5/10 房间
  • 585 评论 8.7/10 服务
  • 25 评论 6.6/10 上网
  • 428 评论 6.6/10 清洁度
  • 165 评论 8.8/10 游泳池
  • 123 评论 8.8/10 运动休闲
  • 106 评论 4.4/10 食物

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