派珀斯清水度假酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,315 评论

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State Highway 8, 7945 特卡波湖, 新西兰

描述

酒店其他优惠

  • 从所处位置可俯瞰特卡波湖和城镇区。

  • 中央位置，可让您轻松抵达城镇中心。

  • 店内特色餐厅和酒吧

  • Rakanui 餐厅坐享一览无遗的美景

  • 不同大小和布局的现代舒适客房。

我们的客房

酒店位置

派珀斯清水度假酒店

State Highway 8
7945 特卡波湖
新西兰

GPS:-44.00312567, 170.4739952

电话
传真 +64 3 680 7100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

Rakinui Restaurant & Bar

Rakinui Restaurant celebrates this abundance of fine fare, capturing the flavours of the region perfectly with a contemporary farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,315 评论

TripAdvisor 评级  3.5/5  4,812 评论

Nice hotel in good location to explore.

Tripadvisor 评级 4.0/5

Rich D 经 TripAdvisor 认证的评论

Nice hotel, great location for the lake and hiking up the hill. Plenty to see and do at Lake Tekapo, but consider staying in Lake Pukaki too. It’s less touristy! Not far from Mount Cook. It’s a good road and we drove it several times (but do check its open if the weather turns). Not a posh hotel, but good size room. Hotel restaurant didn’t look special, but you can walk over the road and there are plenty of options (they’ll help you with booking if its busy period too - helpful staff).

This is a 3 star hotel in a 5 star location tarnishing the Peppers franchise

Tripadvisor 评级 1.0/5

stansZ3587VX12 Couples - 经 TripAdvisor 认证的评论

This is a 3 star hotel in a 5 star location which is a blemish on the Peppers brand. It is a 1990’s hotel which needs a renovation. You don’t renovate a bathroom by putting in a new bathtub. Your tiles and floors are old. Your shower screen has gaps that leak water into the toilet area. There is no safe deposit box. The bedroom layout is wrong, power points and coffee maker are inconveniently positioned and room is very small with a noisy air-conditioner. I am not sure why there is a half painted head board in the room. This has to be the worst Peppers I have stayed in. It is worth half the rate they are charging.

We are sorry to hear that our service did not live up to your expectations during your stay with us. We take our guests’ feedback seriously, and your experience has allowed us to identify areas where we can improve. Rest assured that we have raised each of the feedback that you shared to our Management team so that we can address your concern directly. We value your loyalty, and we sincerely apologize for any inconvenience caused. We hope to have another opportunity to exceed your expectations and provide you with the exceptional service that our guests deserve.

位置好，设施全。

客户意见评级 5.0/5

匿名 情侣住宿 - 所有已确认评论

做饭设施非常全！让我感到惊喜！楼上楼下都有电视！停车可以直接停到房间门口！入住和退房过程快捷，一次十分愉快的住宿体验！

尊敬的 Tianzhi Z.： 感谢惠赐有关下榻 Peppers Bluewater Resort Lake Tekapo 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Mosese Rokolaqa

Very small room that was under renovation and not finished!

Tripadvisor 评级 2.0/5

Dave G 经 TripAdvisor 认证的评论

We paid nearly 400 bucks for the smallest room in history, the worst part is that the walls weren't even painted, they just had a coat of undercoat roughly slapped on. They did warn us the room was small at reception but when i bought up the unfinished paint job the staff were apathetic. I have read some other reviews and there is a common theme of the room being too small for the price, Peppers always respond with that they could upgrade you to a better room ( for more money!!) seems like they are running out of excuses for renting rooms they know are too small at a high price...at the very least reduce the rate to reflect the room and please don't rent out rooms that you are still painting!! The sleep and go excuse is pretty thin too because people don't understand what that means and when they pay that much they expect a room bigger than a cupboard! Breakfast is a rip off too so head into town for breakfast if you are brave enough to stay here.

Thank you for taking the time to write us a review during your recent stay. We are in deep regret and we sincerely apologies that your recent stay fell short of expectations. It is disappointing to hear the room you were provided failed to meet your expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. A recognized challenge for us is to ensure that all of our Agents and methods of booking are correctly informed of the size of the room. After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. We take our guests’ feedback seriously, and your experience has allowed us to identify areas where we can improve. Rest assured that we will share this to the management, as we strive to provide you the excellent service that you deserve. We hope to serve you again soon. Sincerely,

Truly tiny Resort Room in Lake Tekapo

Tripadvisor 评级 4.0/5

937brucep 经 TripAdvisor 认证的评论

We came to Peppers (indeed to Lake Tekapo) essentially by accident. Our planned trip had taken us up the west coast of the South Island through Franz Josef but SH 6 was closed due to slips and there was no road to get there until it was fixed, so when we couldn't wait any longer to see if the road would open we canceled our motel in Franz Josef and rerouted our trip east through South Canterbury ending up in Lake Tekapo. We booked Peppers online just a few days before we stayed there and while we did secure accommodation the room was extremely small - a fact that the clerk on check-in made sure we knew! The facility is a resort and most of the better rooms (lets face it they were all bigger if not better!) had a view of the lake. In five decades of travel I cannot remember a smaller hotel room although it was clean and the bed was comfortable and king sized. I think it was a room that would have made up a second bedroom to one of the bigger resort rooms as needed. The resort is well situated but Lake Tekapo is little more than a village and there are few facilities there at least in the shoulder season. Because of our short notice booking we could not find any space on the astronomy tour which we would have loved, but we had a good restaurant meal near the lake.

Hi Bruce, Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand. We look forward to welcoming you again soon. Sincerely,

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其他网络用户评价我们的酒店

  • 918 评论 9/10 位置
  • 1,787 评论 6.5/10 房间
  • 884 评论 7.4/10 服务
  • 31 评论 4.9/10 上网
  • 780 评论 4.8/10 舒适度
  • 419 评论 4.9/10 清洁度
  • 388 评论 5.5/10 设施
  • 301 评论 4/10 性价比

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