派珀斯清水度假酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 1,303 评论

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State Highway 8, 7945 特卡波湖, 新西兰

描述

酒店其他优惠

  • 从所处位置可俯瞰特卡波湖和城镇区。

  • 中央位置，可让您轻松抵达城镇中心。

  • 店内特色餐厅和酒吧

  • Rakanui 餐厅坐享一览无遗的美景

  • 不同大小和布局的现代舒适客房。

我们的客房

酒店位置

派珀斯清水度假酒店

State Highway 8
7945 特卡波湖
新西兰

GPS:-44.00312567, 170.4739952

电话
传真 +64 3 680 7100

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

Rakinui Restaurant & Bar

Rakinui Restaurant celebrates this abundance of fine fare, capturing the flavours of the region perfectly with a contemporary farm to table philosophy. The wine list carries a selection of fine New Zealand wines to complement your dining selection.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,303 评论

TripAdvisor 评级  3.5/5  4,805 评论

Slightly overpriced/underdelivered

Tripadvisor 评级 3.0/5

stuttgart_hike_walk Solo travel - 经 TripAdvisor 认证的评论

Nice place with potential: the resorts layout is appealing, but the bottom floor units felt like a basement. If you are staying longer than one night, do yourself a favor and book the upstairs cubicle - this way you might a view, some light and won’t have to hear the neighbors. Otherwise, clean and functional.

Thank you for taking the time to write us a review during your recent stay. We are in deep regret and we sincerely apologise that your recent stay fell short of expectations. It is disappointing to hear the room you were provided failed to meet you expectations, I note your reservation was for one of our standard hotel rooms which are by definition and are of course advertised as a ‘Sleep & Go’ type accommodation. After arriving at the hotel, depending on the property occupancy, we are sometimes able to offer upgrade options. These upgrade options for larger room types incur additional fees as would happen in most all hotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect stay at Peppers Bluewater

Tripadvisor 评级 5.0/5

joryan123 Couples - 经 TripAdvisor 认证的评论

Really enjoyed our stay here overlooking the incredible Lake Tekapo. We stayed in a one bedroom suite with upstairs lounge/kitchen area & it could not have been more perfect. We had dinner in the hotel restaurant the first evening & despite the fact that there was a huge group arriving for dinner at the same time the service & food were both excellent. I will definitely be recommending this place to anyone visiting Lake Tekapo.

Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon.

Needs some work

Tripadvisor 评级 3.0/5

Larissa R 经 TripAdvisor 认证的评论

Staff were nice. The room was very small but not a big deal. Bathroom was a bit dirty. Hair on pillows and sheets seen as soon as we entered the room. Poorly painted wall. Chain lock was broken. Parking was difficult and we were lucky to get a spot.

It feels great to know that our staff and service left a positive impression on you. We are extremely sorry for the unpleasant experience you had due to the poor cleanliness of the room during your recent stay with us. It is unacceptable, and we take full responsibility for it. We assure you that we have implemented new measures to ensure that our housekeeping team adheres to the highest cleaning standards, including conducting regular training and audits. We value your feedback and hope that you will give us the chance to redeem ourselves and provide you with the exceptional service our guests deserve.

Thin walls, loud neighbors

Tripadvisor 评级 1.0/5

Eric O Solo travel - 经 TripAdvisor 认证的评论

I did not enjoy my stay at this hotel. The room I had was tiny for the price, only had a view of the parking lot, and worst of all the walls are very thin. My neighbors decided to host a karaoke party beginning around midnight. By 2 AM I had enough and called the front desk saying they'd call that room and tell them to turn it down. The noise was slightly reduced, but kept going until 3 AM. When I told the staff upon checkout about my terrible night in response to their question about if I enjoyed my stay, a staff member took my email address assuring me the manager would reach out to apologize. A month later and nothing from the hotel. I didn't really expect anything, but if you're going to say you'll reach out then you should.

Dear Eric, Thank you for taking the time to write us a review during your recent stay. I am extremely sorry for the unpleasant experience you had with noisy neighbors and that we also did not live up to our words as mentioned on checkout. We take our guests’ feedback seriously, and your experience has allowed us to identify areas where we can improve. We assure you that corrective measures have been implemented to address the lapses in our service. We value your loyalty, and we sincerely apologize for any inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Stunning Lake Tekapo

Tripadvisor 评级 5.0/5

Carly D 经 TripAdvisor 认证的评论

Perfect location to see the breathtaking views of Lake Tekapo We stayed in the lakeside room and it was the perfect spot to see the jaw dropping view. The accommodation breakfast was lovely. Not a huge range but definitely adequate. Our room was very nice - microwave and toaster would have made this room a 10/10 as we didn’t want to buy all our meals in NZ. But this is only a picking thing. Loved it!

Dear Carly, Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 892 评论 9.1/10 位置
  • 1,760 评论 6.8/10 房间
  • 871 评论 7.4/10 服务
  • 32 评论 5/10 上网
  • 749 评论 5.1/10 舒适度
  • 416 评论 5.2/10 清洁度
  • 380 评论 5.4/10 设施
  • 291 评论 3.5/10 性价比

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客户意见评级 (ALL 评级) 4.5/5 (338 评论)

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