Giudizio clienti (Valutazione ALL) 4.2/5 1.978 recensioni
Inspired by the landscape, the architecture and decor of Peppers Bluewater Resort uses a natural palette that complements the surrounding Mackenzie landscape. Contemporary interiors provide a tranquil retreat from the outdoors and are designed to take advantage of the extraordinary views from both Hotel Rooms and Villas.
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Appartamento
Appartamento
Peppers Bluewater Resort
State Highway 8
7945 LAGO TEKAPO
Nuova Zelanda
Coordinate GPS:-44.00312567, 170.4739952
Check-in dalle - Check-out fino alle
Il Rakinui Restaurant celebra molti prodotti unici di origine locale, catturando perfettamente i sapori della regione con una moderna filosofia dalla fattoria alla tavola.
Foto non contrattuale
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture
Per saperne di piùMolto turistico
Punteggio Tripadvisor 3.0/5
pin47 Recensione certificata TripAdvisor
Kia Ora Pin47, Thank you for your stay with us. We are disappointed to know that we were unable to meet your expectations. It would be great to know what your concerns actually were in order for us to get them sorted. Kind Regards Surita
Piccolissima
Punteggio Tripadvisor 2.0/5
P5234TKgiulia In coppia - Recensione certificata TripAdvisor
Kia Ora P5234TKgiulia, Thank you for taking the time to tell us about your experience at the Peppers Bluewater Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, these are our lead-in room type at 14.7 square meters and are advertised and marketed as a "Sleep 'n' Go" type accommodation for travelers looking to spend the majority of their time exploring the vast many sights and attractions of the Mackenzie Region. We have a number of other room types available offering larger living spaces and varying layouts, perhaps one of these would be a superior selection upon a return stay. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured we a looking at opportunities to improve the levels of comfort offered in our standard Hotel rooms and will certainly take these comments into consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Surita
Honeymoon
Punteggio Tripadvisor 5.0/5
206edoardoc In coppia - Recensione certificata TripAdvisor
Kia Ora 206edoardoc, Thank you for your stay with us. We are pleased to know that you had a wonderful stay with us and enjoyed what Tekapo has to offer. We look forward to welcoming you back to stunning Tekapo in future. Kind Regards Surita
Resort confortevole, ma il Wi-Fi.......
Punteggio Tripadvisor 4.0/5
Francesco D In famiglia - Recensione certificata TripAdvisor
Dear Guest, Thank you for taking time to write about your recent stay with us. We are glad to know that the accommodation you stayed in was able to meet your expectations , I appreciate your feedback surrounding the limited Wi-Fi, as your recent visit would have demonstrated we are in a relatively remote location as such we do not have the availability of ultra-fast for fibre broad band, the alternative is a satellite based solution that provides solid and stable bandwidths but is unfortunately limited. Whilst we would ultimately prefer to provide complimentary Wi-Fi to all guests to meet expectations we do need to consider the 300+ guests we have on site daily and the relevant usage that would invite assuming an unmetered allocation was provided, we have in fact trialled this but found that the integrity of the network suffered and all users were impacted hence the ‘fence’ on data, we have found this is a the best way to preserve the overall integrity of the network for all users so that those requiring greater use of the network are guaranteed the best possible allocation and speeds whilst those not requiring as much are less likely to contribute to any unnecessary use. So apologies from the Bluewater team that your internet expectations were not met and I hope the above goes at least a little way to help explain the background to our current systems. Although we are not expecting the very expensive infrastructure for the town to be in place soon, it is something as a member of the Tekapo business community that we are constantly pushing for and hope to improvements sooner rather than later. Once again our apologies and thank you for the feed back as your feedback certainly help improve our services. Thanks a lot Kind Regards
Appartamentino vista lago
Punteggio Tripadvisor 4.0/5
gemmao2019 In coppia - Recensione certificata TripAdvisor
Kia Ora Gemmao, Thank you for choosing Peppers Bluewater, we are glad to hear you enjoyed your stay with us and our team was able to meet your expectations. We appreciate your feedback surrounding the limited Wi-Fi and size of the room , as your recent visit would have demonstrated we are in a relatively remote location as such we do not have the availability of ultra-fast for fibre broad band. Our alternative is a satellite based solution that provides solid and stable bandwidths but is unfortunately limited. Whilst we would ultimately prefer to provide complimentary Wi-Fi to all guests to meet expectations we do need to consider the 300+ guests we have on site daily and the relevant usage that would invite, assuming an unmetered allocation was provided. So apologies from the Bluewater team that your internet expectations were not met and I hope the above goes at least a little way to help explain the background to our current systems.We look forward to hosting you again upon your next visit to the majestic Mackenzie region, Kind Regards
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