Mantra on Salt Beach - Kingscliff

Giudizio clienti (Valutazione ALL) 4.2/5 3.024 recensioni

I plus dell'hotel

  • A 300 m dalla spiaggia

  • Camere d'hotel, appartamenti da 1, 2 e 3 camere

  • 2 piscine all'aperto, campi da tennis, noleggio bici

  • Grandi aree conferenze

  • A pochi passi da ristoranti, café e Salt Park

Hotel approvato ALLSAFE

Le nostre sistemazioni

When you're looking for Kingscliff accommodation, you'll find Mantra on Salt Beach virtually impossible to beat for value, comfort and those little touches you have come to expect from Mantra. Offering spacious rooms and suites which are the perfect place to unwind and relax. Our Hotel, 1 and 2 Bedroom Rooms and Suites offer air conditioning, private balcony and cable TV. All rooms feature a bar fridge, direct dial phone, tea and coffee making facilities, hair dryer and ironing equipment.

Posizione dell'hotel

Mantra on Salt Beach - Kingscliff

Gunnamatta Avenue
2487 KINGSCLIFF
Australia

Coordinate GPS:-28.277662, 153.577553

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Navetta
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Aria condizionata
  • Wifi
  • Sale riunioni

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  3.024 recensioni

Giudizio TripAdvisor  4.0/5  4.500 recensioni

Great location and facilities

Punteggio Tripadvisor 5.0/5

Valda057 Recensione certificata TripAdvisor

We enjoyed an overnight stay in a hotel room. The king size bed was very comfortable and the room was spacious enough and the bathroom large. A small balcony over looking the well maintained gardens was a nice option to utilise. The pool area is beautiful and just across the rear parkland you have easy access to a pristine beach for swimming, surfing or walking. The location is excellent with restaurants and a few shops next door to the resort. The staff were friendly and helpful and overall we would definitely return for a longer stay. The resort is large and depending on your room location there can be quite a walk to get to it, so if you have mobility issues, request a room close to the reception area if possible.

Dear Valda , A big thank you to you for reviewing Mantra On Salt Resort. We value all feedback provided as it helps us to make everyone’s stay a positive one. It is great to read that you enjoyed your stay and the apartment was to your liking. We believe we provide excellent value-for-money accommodation in a perfect location. We hope to welcome you back to Mantra On Salt in the near future and provide you with another top-notch experience. Kind Regards, Felipe - Assistant Manager on Duty

Nice stay relaxing by the pool

Punteggio Tripadvisor 5.0/5

52ronalda In famiglia - Recensione certificata TripAdvisor

The hotel has a lovely setting, and sitting by the pool is very pleasant, our grandson had a great time swimming in the pool. Close to beach and lots of restaurants. Compared to other accommodation in the area the Mantra is priced well, and good location

Dear Roralda, Thanks for the review! I'm so glad you enjoyed the room and the overall location of the hotel. We're definitely in a great place to explore and see the sights with the beach within a stones throw away. Thanks again and we look forward to seeing you in the future. Kind regards Felipe - Assistant Manager on Duty

Recouperating after surgery

Punteggio Tripadvisor 5.0/5

waynebN7370AD In coppia - Recensione certificata TripAdvisor

Always a great place to visit. Lovely restaurants. Nice drives of coastal scenery. Staff friendly and helpful. Plenty of parking for larger vehicles. Rooms are great size and we had a spa in our room which was great to relax in. Good bar. Breakfast at Peppers across the road very good buffet

Dear Wayne , A big thank you to you for reviewing Mantra On Salt Resort. We value all feedback provided as it helps us to make everyone’s stay a positive one. It is great to read that you enjoyed your stay and the apartment was to your liking. We believe we provide excellent value-for-money accommodation in a perfect location. We hope to welcome you back to Mantra On Salt in the near future and provide you with another top-notch experience. Kind Regards Felipe - Assistant Manager on Duty

Beautiful spot (& great pool) not-so-friendly staff and outdated rooms

Punteggio Tripadvisor 3.0/5

sonia_j_lap In famiglia - Recensione certificata TripAdvisor

I recently stayed at the Mantra on Salt Beach Kingscliff with my husband and 2 children over 3 nights for a wedding. The location itself was absolutely beautiful and the resort (in general) was pretty nice. The lagoon style pool was a standout. However, we were left disappointed by the staff's friendliness, hospitality and willingness to make sure we had a good stay. We arrived early on the day of our booking and were well aware that check-in wasn't until 2pm (although slightly hopeful that we may be able to check in sooner). The staff was quite blunt in enforcing the 2pm check-in and didn't give us any indication as to whether or not the room would be ready any earlier. They also made a point of mentioning there was a "VIP guest" in our room so they would be prioritised (because we're not as important). There was also no real effort made to make us feel welcomed, or help us settle in to the resort for the 4h we had to spare. Given we had flown in from interstate, had two young children (a 2 year old and an 8 month old) and were clearly all a little hot and bothered - even the smallest ounce of hospitality would have gone a really long way (perhaps the simple offer of a drink by the pool and informing us of where we might be able to change into our bathers). Given we'd booked one of the top rooms (2 bed spa deluxe), and the price per night was dear, my expectations were high and I was left feeling annoyed from the get-go (not exactly the holiday-mode I wanted to sink into). The room was fine, but outdated and not well maintained. There was rubbish left on the floor, the floors were extremely scuffed, one of the shutters was falling apart, our laundry door was broken and there was even a pair of the previous guest's jocks in the dryer. Plus, our room was never cleaned during the stay. The resort also seemed to need a little maintenance (rust, etc.). When checking out, the staff also couldn't locate the full payment we had made upon checkin in within their system. So, we had to pull up our banking app and take screenshots to show them. As a guest, this shouldn't be my problem and shouldn't be something that delays my check-out experience (annoyingly it meant we couldn't grab take-away coffee before taking our airport transfer). The staff need to work on their customer service & hospitality and rooms need upgrading - luckily the location and setting is stunning! Not good enough.

Dear Sonia, Dear , Thank you for taking the time to tell us about your experience at the Mantra on Salt Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felipe - Assistant Manager on Duty

LOOK ELSEWHERE

Punteggio Tripadvisor 2.0/5

paulcL9243EX Recensione certificata TripAdvisor

This property is in need of a total update, air con does not work well, TV"S in most rooms are 20 years old, Furniture is 20 years old, Window Shutters are broken,This Property needs and up grade . Catering was not great there Food and catering is very, very poor, staff are not helpful, Functions are very, very poor and are super expensive and are not value,THIS NOT THE PLACE TO HAVE A FUNCTION. Staff are not helpful and disappear when asked a question. VERY,VERY POOR CHOICE ANOTHER.

Dear Paul, Thank you for taking the time to tell us about your experience at the Mantra on Salt Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felipe - Assistant Manager on Duty

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