Mantra Lorne 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,611 件のレビュー

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Mantra Lorne - Image 1
Mantra Lorne - Image 2
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Mountjoy Parade, 3232 LORNE, オーストラリア

説明

ホテルのその他の情報

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

当ホテルの客室

ホテル所在地

Mantra Lorne

Mountjoy Parade
3232 LORNE
オーストラリア

GPS:-38.536873, 143.976076

電話番号
ファックス +61 3 5289 1185

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • 朝食
  • 会議室
  • 全館禁煙

THE LARDER

Pull up a chair at The Larder, where coastal flavours meet hearty favourites. Enjoy breakfast or dinner in a bright summer space or by the fire in winter. From fresh seafood and steaks to pasta and vegetarian dishes, there's something for everyone.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,611 件のレビュー

トリップアドバイザーの評価  3.7/5  5,144 件のレビュー

Larder!

トリップアドバイザーの評価 5.0/5

Peter M トリップアドバイザー認証口コミ

Four of us had dinner today at Larder. We had never heard about this restaurant before, but we took a chance to try the food instead of going to the famous Totties. Just, literally, OMG, the food and the service was top-notch as well. The young manager, Vini, is so energetic and attentive. We have been to lots of restaurants, but Vini is one of the best managers we’ve met in a long time. He was talking about cricket, Adelaide, and Sri Lanka. Good lad! We are definitely coming back to Lorne, and we are planning to stay at Mantra next time. I hope Vini will be there. The food was also top class, no complaints at all!

Hi Peter, thanks for the amazing review. It is great to hear of your experience and how much you enjoyed the restaurant. We will be sure to share your comments to our team to celebrate Vini's service. Regards, Edwin

Summer Chill

トリップアドバイザーの評価 5.0/5

Tracey H トリップアドバイザー認証口コミ

Great food, friendly service and a fun place for the kids to get outside.

Thanks for the great review and feedback. I hope we can welcome you back again. Regards, Edwin

A break from the Hustle and Bustle of everyday life.

トリップアドバイザーの評価 5.0/5

552ronr トリップアドバイザー認証口コミ

Vinith and the service team at The Larder is simply excellent. We spent 5 nights 6 days and blast was always a very pleasant experience.Bfast buffet Food quality and variety was simply great. No request was too much for the service team and that too with a very positive attitude and a friendly smile. New Years Dinner took it to another level and that was purely on Vinith’s very professional friendly and attentive service. He is an absolute asset to Mantra. (retired Hospitality Management) Compliments to the Chef! Salmon and Scotch Fillet were on point. Overall a pleasant experience at The Larder. Congratulations Team and Thank You Vinith 🙏

Hi Ron, Thank you so much for your kind words! I’m thrilled to hear that you enjoyed your break with us and that Vinith and our service team at The Larder made such a positive impact on your stay. We always strive to provide excellent service and it’s wonderful to know that our breakfast buffet and New Year’s Dinner exceeded your expectations. I’ll be sure to pass along your compliments to our chef as well. We appreciate your feedback and hope to welcome you back to Mantra Lorne for another relaxing getaway in the future! Regards, Edwin

Mantra dissatisfaction

トリップアドバイザーの評価 1.0/5

Sue M トリップアドバイザー認証口コミ

Disgusting is the best way to describe our apartment. The floors hadn’t been cleaned properly Broken shutter on the window. Dust and unknown things under the bed. I accidentally dropped my water bottle went to pick it up and noticed the dust mixed in with other things. Clearly has been missed when vacuuming.

Dear Sue M, I’m truly sorry to hear about your experience during your stay with us. Cleanliness is a top priority, and it sounds like we fell short in your apartment. I appreciate your feedback regarding the floors and the condition of the shutters. We’ll make sure to address these concerns with our housekeeping team to improve our standards. Regards, Edwin

Sorry, but a real let down.

トリップアドバイザーの評価 3.0/5

Climber292450 トリップアドバイザー認証口コミ

My husband and I have just returned from a 2 day stay and I've got to say it was a bit disappointing. We had a room but the apartments may have been a better option. We hated the parking situation. If you had an A next to your room number you got a park outside your room. If you had a B you had to park a 100 metres away (approx). B was the top level wouldn't it be better to have the top level closer? Even with a lift it was a pain. Dinner in the restaurant was nice enough but still pricey even with the Accor member discount. Gluten free options were few. Lots of grass which wasn't being utilised for anything, apart from the tennis court. The pool was under cover and next to reception and people in it could be watched while at reception. It put me off using it. Breakfast was fine but basic. Staff were all pleasant and professional. The room itself was very basic. Old, worn and with a very awkward shower over a hot tub. The bed and pillow were very comfortable though. I hate giving critical reviews but sorry this hotel was very basic.

Dear Climber292450, Thank you for sharing your thoughts about your recent stay with us. I'm truly sorry to hear that your experience didn't live up to your expectations. I appreciate your feedback regarding the parking situation. We strive to accommodate all our guests as best as we can, and your comments will help us look into this further. I’m glad to hear you enjoyed the dinner, but I understand your concerns about the pricing and gluten-free options. We’re always working on improving our menu to cater to all dietary needs. Regarding the pool's location, I appreciate your perspective and will take it into consideration for future enhancements. While I’m pleased you found our staff to be pleasant and professional, I regret that the room didn’t meet your standards. We are continually looking to refresh our facilities and will take your comments on board. Thank you again for your valuable feedback, and I hope you’ll consider giving us another chance in the future. Warm regards, Edwin Erftemeyer General Manager Mantra Lorne

との提携 TripAdvisor

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