Mantra Lake Tekapo 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 368 件のレビュー

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Mantra Lake Tekapo - Image 1
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1 Beauchamp Place, 7999 LAKE TEKAPO, ニュージーランド

説明

ホテルのその他の情報

  • Make use of our BBQ entertainment area by the pool after a day exploring beautiful Lake Tekapo

  • Our optimal location is just a 10 minute walk to the town centre, & 5 minute walk to the lake

  • We offer an outdoor pool and hot tub; both are a perfect way to relax after a day out

  • Our spacious apartments are fully self contained, all offering kitchen and laundry facilities

  • Famous for its star gazing, Lake Tekapo is the perfect location to be at one with nature

当ホテルの客室

ホテル所在地

Mantra Lake Tekapo

1 Beauchamp Place
7999 LAKE TEKAPO
ニュージーランド

GPS:-44.006986, 170.485883

電話番号
ファックス +64 3 680 6889

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • Wifi
  • 全館禁煙

プール

Sink into the hot tub overlooking the snow-capped mountains of the Southern Alps. During summer, cool off in the pool and relax in the New Zealand sunshine.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  368 件のレビュー

トリップアドバイザーの評価  4.2/5  691 件のレビュー

Good for large groups

トリップアドバイザーの評価 4.0/5

John W トリップアドバイザー認証口コミ

We stayed at Mantra for 3 nights on our roadtrip from Christchurch to Milford Sound and 1 night on our return drive What we liked: - good space for 6 pax - well- equipped kitchen - common hot tub - walking distance to Lake Tekapo n Church - generally clean What could be improved: - one of the bathrooms was a bit smelly - creaky floors - slow replies with email and chat correspondence with accomodation team

Dear DrJohnWong, Thank you for your thoughtful feedback regarding your recent stay at Mantra Lake Tekapo. We are pleased to learn that our spacious accommodations and well-equipped kitchen met your needs, contributing positively to your experience. We appreciate your comments about the bathroom condition, creaky floors, and the response time from our team. These observations are valuable as they help us enhance our service and facilities. Your input will be shared with our maintenance and customer service teams for their consideration. Thank you once again for your review, and we hope to welcome you back in the future. Ngā mihi nui, Mantra Lake Tekapo

One of the worst hotel experiences of my life

トリップアドバイザーの評価 1.0/5

ashleymT6101SV トリップアドバイザー認証口コミ

This has been one of the worst if not the absolute worst experiences at a hotel. Opening the door and was greeted with a foul smell, with all the windows and doors being opened for hours did not dissipate. In addition with the windows open all night by morning the smell was still strong. Minus the smell, we could tell right away that the accommodations has not been cleaned in some time. Crumbs all over the floor, table and counter tops. Random pieces of fabrics, crumbs and plastic on the carpets. The coffee machine had left over coffee grounds that had been molded over. Fixtures throughout had crusted over dust present. The fridge had crumbed throughout and left over gunk from someone previously. Adding to the cleanliness issue was a safety issue, not all of the doors locked easily plus the attic hatch was ajar. The beds were less than desirable. Though clean sheets - the two bigger beds were twins pushed together that were completely lopsided. Would not recommend the use of this hotel in any way.

Dear Ashley M, Thank you for sharing your feedback regarding your recent stay at Mantra Lake Tekapo. I sincerely apologize that your experience did not meet your expectations. Cleanliness is of utmost importance to us, and I regret that the standards you encountered did not reflect our commitment to providing a welcoming environment. Your observations about the smell and overall cleanliness of your accommodations have been noted, and I appreciate you bringing these issues to our attention. Additionally, I understand your concerns regarding the safety of the room and the condition of the beds. We take guest safety very seriously and will look into the issues you mentioned. Your feedback is essential in helping us enhance our services for future guests. We value your input and hope you might consider giving us another opportunity to provide you with a better experience in the future. Ngā mihi nui, Mantra Lake Tekapo

Not sure what the star rating this is but it’s a great 3 star almost 4 caravan park style unit in Australia when I comp

トリップアドバイザーの評価 4.0/5

Kimiadventurese トリップアドバイザー認証口コミ

Stayed just one night check in was easy & friendly we are gold members the welcome drinks have to be collected at another nearby hotel which is a bit odd. The unit was very clean although I did have to empty the clean dishwasher myself. It unit has many heating options although the master bed only had an electric blanket for half the bed haha I also thought there would be cooking stuff like oil & tomato sauce ect no big deal just a heads up. It’s a well equipped unit. In a nice area. I wish there was a bath a robes 🤣🤣

Dear Kimi Adventures, Thank you for your positive feedback regarding your recent stay at Mantra Lake Tekapo. We are pleased to hear that you found the check-in process to be welcoming and efficient. It is always our aim to provide a clean and well-equipped unit for our guests, and we appreciate your acknowledgment of this. We understand your concerns regarding the collection of welcome drinks at a nearby hotel, which is a part of our hotel policy to enhance our guests' experience. Your feedback about the dishwasher and the heating options in the master bed is also noted, as it helps us understand our guests' expectations better. Regarding cooking essentials such as oil and tomato sauce, we aim to provide basic kitchen amenities, but we appreciate your suggestion for additional items. Lastly, we appreciate your light-hearted request for bathrobes; we will take it into consideration for future improvements. Ngā mihi nui, Mantra Lake Tekapo

Fabulous place to stay

トリップアドバイザーの評価 5.0/5

Ian H トリップアドバイザー認証口コミ

We arrived after 4 hour drive very tired and very surprised how lovely it was, after ok motels and accomodation this was a great surprise, granted it was the most expensive place on our trip but it was absolutely huge and had everything you could possibly need to have a great stay,including pool (freezing) and spa (boiling), great place

Dear Ian H, Thank you for sharing your positive experience at Mantra Lake Tekapo. We are delighted to hear that you found our accommodation to be a lovely surprise after your journey. It is gratifying to know that our amenities, including the pool and spa, contributed to your enjoyable stay. We strive to provide our guests with a memorable experience, and your feedback reinforces our efforts. Ngā mihi nui, Mantra Lake Tekapo

Would Stay Again!

トリップアドバイザーの評価 5.0/5

Thomas G トリップアドバイザー認証口コミ

Located in a great spot - very warm and comfortable place to stay - we were lucky enough to see snow! Highly recommend for families - we travelled with my parents and didn’t feel on top of each other. Everyone had enough space.

Thank you for taking the time to share such positive feedback. We’re delighted you enjoyed your stay with us and look forward to welcoming you back again soon!

との提携 TripAdvisor

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周辺の他の施設

Peppers Bluewater Resort Lake Tekapo 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 (1447 件のレビュー)

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