Mantra Frangipani Broome 4 stars

Customer review rating (ALL Rating) 4.3/5 354 reviews

Mantra Frangipani Broome - Image 1
Mantra Frangipani Broome - Image 2
Mantra Frangipani Broome - Image 3
Mantra Frangipani Broome - Image 4

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Spacious resort style apartments

  • Outdoor showers

  • Two heated pool

  • Self-contained apartments

Our accommodation(s)

Hotel location

Mantra Frangipani Broome

15 Millington Road
6726 BROOME
Australia

GPS:-17.923119, 122.217981

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  354 reviews

TripAdvisor Rating  4.5/5  1,044 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Michael G. Business - Confirmed reviews ALL

1 TV channel and limited Internet connectivity negatively impacted stay. Notification of 1 pool out of order would have been appreciated at booking

Customer review rating 4.5/5

Ashok B. Families - Confirmed reviews ALL

It was a pleasant experience to stay at Mantra Frangipani from the very first day with a welcome fruit platter from the Manager till the very last day🥰💕Will definitely recommend to our friends .

Dear Ashok, Thank you so much for your kind words and for taking the time to share your experience with us. It was truly lovely to meet you and your mum, and I am delighted you enjoyed the welcome fruit platter, our friendly team and your family stay overall. We are very grateful for your recommendation and your wonderful feedback across all areas of your visit. I also hope the mangos made it safely to Perth. We would love to welcome you back to Mantra Frangipani again in the future. Warm regards, Melissa General Manager

Customer review rating 4.5/5

Leanne M. Solo - Confirmed reviews ALL

Great location

Dear Leanne, Thank you so much for your lovely review and for choosing to stay with us. We are delighted to hear you enjoyed our great location and that every member of the team helped make your stay a positive one. Your recommendation truly means a lot to us and we hope to welcome you back again soon. Warm regards, Melissa Mair General Manager

Customer review rating 4.5/5

Marco M. Solo - Confirmed reviews ALL

Absolutely did the job. Well thought out apartments, as advertised. Enjoyed the style of the apartments, self-contained and functionality. Enjoyed my independent stay and ability to cook for myself, it was quiet, didn’t have to worry about noise and other guests disturbing, which is a very important on vacation for me. It was very reliable exactly as advertised. Location was safe, good base for exploring Broome and the region. The Reception staff were very friendly, from start to end. On the con side, although I loved the style and the amazing vibe of the gardens, I didn’t appreciate the fact that the Apartments’ Barbeque and verandah are facing the main walk or in some cases the parking, people passing and facing the parking didn’t feel very private and had to close the curtains for privacy, while the barbeque area is nice, it’s not so private compared to inside. The outdoor shower is a double edged sword, in my season perfectly fine, it was November and very hot but I wouldn’t like it in dry season when it’s cooler in the morning. There were some nice animals peeking at me when showering! For me no problem but some people might not appreciate ;) Although the resort area felt safer, I was told to secure my room at all times, and during my frequent trips to Broome for supplies (like groceries) I felt quite unsafe due to the visible social distress, I had people scream at me and witnessed sexual assault by a man to a woman. This has nothing to do with the resort, and actually Mantra Frangipani is among the safest areas to stay in whole Broome to avoid these issues. So while the resort was quite safe, I didn’t appreciate Broome and town and unsure if I would return. The resort area seems to be targeted by thieves, and you are unlikely to witness the social distress experienced in Broome town centre. Due to my unique needs of not having a car and driving license, I would have appreciated a more personalized help on that, but the reception probably did their best to advise around, and the local guy Mat who worked in the hotel was very kind to use his limited free time to arrange a very good and fair pricing to make some of the drives I had planned. Overall the accommodation itself is excellent, very reliable and exactly as advertised, reception friendly but at times felt a bit impersonal, apartments great but the layout of the barbecue facing the parking maybe not the best. Broome town I didn’t appreciate, but resort area was quite safe, and was very close to Cable Beach area which was also quite safe and tourist oriented. If in Broome I wouldn’t hesitate to stay again.

Dear Marco, Thank you for taking the time to share such a detailed and considered review of your stay with us. We are delighted to hear you enjoyed the quiet, self contained design of the apartments, the functionality for independent travel, our safe location and the friendly service from Kira, our reception team and Mat. We truly appreciate your honest feedback regarding privacy around the barbecue and outdoor shower areas, as well as your experience moving around town, and we understand how important personal comfort and safety are when travelling alone. Please be assured that we continue to review our layouts and security measures, and upgrades and improvements across the property are ongoing. Thank you again for choosing to stay with us and for your thoughtful insights, and we would be very pleased to welcome you back should you return to Broome in the future. Warm regards, Melissa General Manager

Customer review rating 5.0/5

Krish F. Business - Confirmed reviews ALL

Warm, welcoming and very comfortable

Dear Krish, Thank you so much for your wonderful review and for choosing to stay with us. We are delighted to hear you found your stay warm, welcoming and comfortable, and that you enjoyed our location, WiFi and cleanliness. It is lovely to see Erika recognised for her great service and I will be sure to pass on your kind words to her. We truly appreciate your recommendation and hope to welcome you back again in the future. Warm regards, Melissa General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 140 reviews 7.8/10 Location
  • 394 reviews 7.5/10 Room
  • 194 reviews 8.5/10 Service
  • 11 reviews 0/10 WiFi
  • 138 reviews 7.9/10 Pool
  • 114 reviews 3.2/10 Cleanliness
  • 48 reviews 3.7/10 Food
  • 22 reviews 6.6/10 Beach

Powered by Trustyou