Mantra Frangipani Broome 4 stars

Customer review rating (ALL Rating) 4.4/5 364 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Spacious resort style apartments

  • Outdoor showers

  • Two heated pool

  • Self-contained apartments

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mantra Frangipani Broome

15 Millington Road
6726 BROOME
Australia

GPS:-17.923119, 122.217981

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  364 reviews

Customer review rating 4.5/5

Natalie M. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Jacqui P. Couples - Confirmed reviews ALL

Hi Jacqui, Thank you for your wonderful review. It is lovely to hear you enjoyed the apartment, outdoor shower, peaceful setting and convenient location. We also appreciate your comments regarding the age of the rooms and the WiFi connection. We are currently working through future refurbishment plans for our apartments, and we will continue reviewing WiFi performance across the resort to identify areas where the guest experience can be improved. Thank you again for taking the time to share your experience with us. Warm regards, Melissa General Manager

Customer review rating 5.0/5

Signe B. Couples - Confirmed reviews ALL

Dear Signe, Thank you for sharing your lovely feedback following your stay with us. We are delighted to hear that you enjoyed our convenient location, our spacious and clean accommodation and the outdoor area. We are also glad that our team made such a positive impression through their customer service. We are committed to consistently providing a high standard of service to all our guests. Thank you again for your feedback. We really hope to welcome you again soon at Mantra Frangipani. Warm Regards, Erika Front Office Supervisor

Customer review rating 3.5/5

Annette D. S. Couples - Confirmed reviews ALL

Dear Annette, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our team friendly and helpful, and that you enjoyed the comfort of your bed. We are sorry to hear that you found the room outdated and the overall atmosphere did not fully meet your expectations. We will review these areas carefully as we continue working to improve our facilities and overall guest experience. Thank you again for your feedback. We really hope to welcome you again soon at Mantra Frangipani. Warm Regards, Erika Front Office Supervisor

Customer review rating 4.5/5

Lesley P. Couples - Confirmed reviews ALL

Hi Lesley, Thank you for your lovely review. It is wonderful to hear you enjoyed the apartment, pool and warm welcome from our team. We appreciate you mentioning the sticky floor and difficulty connecting the TV to WiFi. We will review these areas with our housekeeping and maintenance teams and audit them across the resort so we can help prevent the same issues affecting future guests. We are also continuing to work through improvements to our WiFi infrastructure. Thank you again for taking the time to share your experience with us. Warm regards, Melissa General Manager

Other web-users rate our hotel

  • 144 reviews 8.1/10 Location
  • 387 reviews 8/10 Room
  • 217 reviews 8.8/10 Service
  • 11 reviews 3.5/10 WiFi
  • 172 reviews 8.8/10 Comfort
  • 134 reviews 7.9/10 Pool
  • 118 reviews 5/10 Cleanliness
  • 50 reviews 3.5/10 Food

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