Mantra Charles Hotel Launceston 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,653 件のレビュー

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Mantra Charles Hotel Launceston - Image 1
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287 Charles Street, 7250 LAUNCESTON, Australia

説明

ホテルのその他の情報

  • Hotel offers wireless internet, car parking, lobby lounge, and 24 hour reception.

  • Proximity to CBD and local attractions

  • Explore the Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

当ホテルの客室

ホテル所在地

Mantra Charles Hotel Launceston

287 Charles Street
7250 LAUNCESTON
Australia

GPS:-41.446, 147.143562

電話番号
ファックス +61 3 6337 4199

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

THE CHARLES RESTAURANT

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,653 件のレビュー

トリップアドバイザーの評価  4.5/5  2,274 件のレビュー

2024エクセレンス認証

Excellent

トリップアドバイザーの評価 5.0/5

Sandy B トリップアドバイザー認証口コミ

10 out of 10 for everything Loved the spa Cleanliness 10 out of 10 Customer service 10 out of 10 Breakfast was beautiful compliments to the chef 10 out of 10 We will definitely stay again Loved the room Loved the view Close to the city Close to the hospital

Good location and clean

トリップアドバイザーの評価 4.0/5

JWFrequent_Traveller トリップアドバイザー認証口コミ

The room was very clean and spacious with a nice wide desk for work. A comment is they state there is no room service which can be inconvenient if you arrive late. However, at the restaurant I found out you can order room service after 8.30pm? More clarity should be provided. Another point to consider is the limited parking during business hours. Most of the spots were full and probably taken up by other businesses which makes it difficult. However, the staff did manage to get me a spot after I checked in.

Hi Jen, Thanks again for staying with us and for your feedback, to wish I have responded separately. We hope to welcome you again soon. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Great place to stay in Launceston

トリップアドバイザーの評価 5.0/5

Mauricio A トリップアドバイザー認証口コミ

Excellent location, nice rooms, very friendly and cooperative staff, modern and comfortable. I really recommend this place in Launceston in beautiful Tasmania! It was an outstanding experience from start to end, and I would definitely return.

Thank you very much for staying with us and it is very pleasing to read that you enjoyed your stay so much. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

4-star with an upgrade

トリップアドバイザーの評価 4.0/5

TasMissy トリップアドバイザー認証口コミ

Pleasant surprise when we arrived and were advised we were "clients of the day", or similar wording. This gave us a n upgrade to an executive suite and a complimentary bottle of wine. A good start! The suite was spacious with a fully equipped kitchenette, complete with pod coffee. A large bathroom, however we were surprised at the size of the shower, it was adequate, but with such a large room a larger shower would have seemed appropriate. The lounge/bedroom was huge with coffee table and chairs and a desk. Everything worked well but we would like to meet the lighting designer, not just here but in most hotels. We sorted it out. I was undergoing a sleep test and had wires and leads hanging out everywhere and didn't feel like facing the world. Room service was not available but when we rang the dining room they were more than happy to plate up our chosen meal, and wine and to make it easier the reception staff carried it up for my wife. All the staff were very friendly and efficient. The hotel is well placed if you are in town for medical reasons as it is literally across the road from the LGH and other medical practices and clinics. Another bonus was breakfast was included in the tariff, again very friendly staff and a good breakfast experience. Overall a good experience, maybe a bit pricier than some, but with breakfast included it was good value

Dear Laurie, I appreciate you taking the time to provide your review, and thank you for staying with us. We were delighted to have you as our Guest of the Day and hope that your session with the Sleep Centre was successful. Thanks again, Laurie, and we hope to welcome you back soon. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Conveniently placed for my medical needs.

トリップアドバイザーの評価 4.0/5

tassietank トリップアドバイザー認証口コミ

I had to travel to Launceston for medical tests next door to the hotel, so it was a no-brainer really. Have stayed here quite a few times over the last 8 years, mostly before Accor took over. However, some things haven't changed -the ever-ready concierge Phil took my booking over the phone at short notice, (the call center had shut for the day) and fitted myself and my wife in. The room was lovely and clean, the restaurant was very good. The only "niggles" I would say were - maybe some spare pillows of varying softness in the cupboard might have been nice, and also the hotel now offers a daily discount of $10 if you "self manage" (no housekeeping) while you stay. This can only be redeemed against meals in the restaurant, apparently. We were not aware of this, and we paid for each meal as we had them, rather than booking it all up to "the room". On checkout, we brought this up with the staff to see if maybe as goodwill we could have it taken off the stay bill instead, because IF we'd booked our meals up to "the room", the discount would have been applied to the final total on checkout anyway- but no, she just smiled and said "You've gotta read the fine print..."

Dear Colin, Thanks very much for staying with us and I appreciate your feedback. I'm pleased that you enjoyed your stay overall, and that Phil made such a positive impact. Conversely, I'm sorry that the confusion regarding the restaurant discount wasn't quickly resolved with the discount being applied upon departure. I'm pleased that you let us know, and that our Front Office Manager, Neil, has been in touch to provide the discount to your credit card. Thanks again, and we hope to see you again soon. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au 03 6337 4150

との提携 TripAdvisor

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