Mantra Charles Hotel - Launceston 4 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 1.683 recensioni

Mantra Charles Hotel - Launceston - Image 1
Mantra Charles Hotel - Launceston - Image 2
Mantra Charles Hotel - Launceston - Image 3
Mantra Charles Hotel - Launceston - Image 4

Descrizione

I plus dell'hotel

  • Moderno ed elegante

  • Vicino al quartiere degli affari centrale e alle attrazioni locali

  • Vicino alla strada del vino della Tamar Valley

  • Monolocali con uso cucina

  • Ristorante in loco, lounge e strutture per conferenze

Le nostre sistemazioni

Posizione dell'hotel

Mantra Charles Hotel - Launceston

287 Charles Street
7250 LAUNCESTON
Australia

Coordinate GPS:-41.446, 147.143562

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Ristorante
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori

THE CHARLES RESTAURANT

Provate la cucina della Tasmania presso il ristorante The Charles. Dalla colazione preparata al momento, ai deliziosi prodotti stagionali dei fornitori locali a pranzo e a cena, il tutto accompagnato da fantastici vini.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  1.683 recensioni

Giudizio TripAdvisor  4.5/5  2.263 recensioni

Certificato d'eccellenza 2024

Best hotel I've stayed in launceston

Punteggio Tripadvisor 5.0/5

richardkO3105YZ Recensione certificata TripAdvisor

I visit My children every school holidays and this time,by far ,staying at the Mantra has been the best experience of all of them, I really like my room and I would have rated the hotel extremely satisfied with the 10, All of the staff Australian professional and very polite and helpful I was really appreciative of accommodating my children for breakfast and allowing them to come up to my room as well. The location was fantastic and very handy, I thought the idea of skipping housekeeping was a fantastic idea for your guests and for our planet. Because I liked your staff so much I tipped it to them on checkout :) thanx for everything ! Why I didn't rate it a 10 even tho it has been the best hotel I've stayed in launceston. I really believe in feedback, and it would be remiss of me to not point out where I think there could be improvement My heater was not enough to heat my room and I could feel the cold coming thru the balcony window. I was slightly disappointed with the size of breakfast, the taste was fantastic, for $30 I expected to be full but stopped at McDonald's afterwards, Overall extremely satisfied with staying at the Mantra and as soon as I know what dates I will have next holidays in 12 weeks, I am booking again with the Mantra. Karl

Hi Karl, Thanks so much for taking the time to provide such a detailed review. It is great to read that you and your children enjoyed the hotel, and thanks for your comments regarding the heating and breakfast. We look forward to welcoming you again when next in town. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Rude staff

Punteggio Tripadvisor 3.0/5

Alysse G Recensione certificata TripAdvisor

I booked a few weeks prior to my stay, requesting two rooms close together due to a medical need. Called the day before to confirm. When I arrived, the rooms were opposite ends of the hall. I consulted the staff and was told that all rooms were full and nothing could be done. I would like to stay there again, but need the rooms together. I'm sure this can be accommodated. But the staff were reluctant to help and a bit rude about the whole thing.

Dear Alysse, Thank you for staying with us and for your feedback, which I also received directly at the hotel via our survey. I am sorry that the room allocate did meet your expectations. The team did allocate the room three doors apart and I am sorry that closer rooms were not available due to already being occupied by other guests. I am sorry that this came across rudely, as that was certainly not the intention. Thank you again for your feedback. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Central to town, coffee shops and medical facilities, the Mantra Charles and staff are a credit to the brand.

Punteggio Tripadvisor 5.0/5

Elisabeth P Per affari - Recensione certificata TripAdvisor

Beautifully clean hotel, staff were very friendly and the rooms were immaculately clean. The restaurant staff in particular were simply lovely and I appreciated the care from your cheerful morning waitress who encouraged me to eat despite nerves due to a job interview. Thank you. Is the hotel haunted.. well, the light flashing randomly as soon as I got into bed on the first night stopped but only after I asked it politely to do so. The second night I abruptly awoke at 4am to a feeling someone was in the room. ´They' proceeded to tuck the extra blanket in around my feet. I was definitely alone but appreciated the gesture! :p Central to town, coffee shops and medical facilities, the Mantra Charles and staff are a credit to the brand. And so are the other 'résidents' who also put the guest experience first!

Hi Elisabeth,, Thanks for staying with us and I am pleased that you enjoyed your stay, and particularly the team's service. As for being haunted, I don't think we are! Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Nice option for a weekend in Launceston

Punteggio Tripadvisor 5.0/5

TonyH4163 Recensione certificata TripAdvisor

Nice, large room, very comfortable. Hotel a little out of the way. Enjoyed the Accor Plus benefits and upgrade. Also a nice dinner in the restaurant. Nice, large room, very comfortable. Hotel a little out of the way. Enjoyed the Accor Plus benefits and upgrade. Also a nice dinner in the restaurant.

Hi Tony, I am so pleased to read that you enjoyed your stay and thanks for being a member with us. We hope to see you again soon. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

Business trip June

Punteggio Tripadvisor 5.0/5

Nicole S Recensione certificata TripAdvisor

Great room. Always cosy and staff extremely friendly. Car parking allocation is also a bonus. My favourite place to stay when in Launceston! Food in the restaurant is good quality and location great for my work. Beds super comfortable and rooms quiet.

Thanks very much! We hope to welcome you again soon. Kind regards, Dougal McConnell General Manager dougal.mcconnell@mantra.com.au

In collaborazione con TripAdvisor

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