Breakfree The Point 3 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 185 comentários

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Descrição

Extras do hotel

  • Situado a 1,5 km do centro da cidade

  • Situado a 7 km do aeroporto

  • Perto de pistas de esqui

  • Perto do pontão Point, no Lago Wakatipu

  • A curta distância do centro da cidade

As nossas opções de alojamento

Quarto

Estúdio com Vista para o Lago

  • 2 pessoa no máximo
  • 35 / 376 sq ft
  • Cama 1 x Cama(s) King Size

Localização do hotel

Breakfree The Point

239 Frankton Road
9300 QUEENSTOWN
Nova Zelândia

GPS:-45.033865, 168.681717

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Wi-Fi
  • Ar condicionado
  • Propriedade 100% não fumadores

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  185 comentários

Classificação do TripAdvisor  4.0/5  441 comentários

Avoid at all costs

Nota Tripadvisor 1.0/5

PG95 Família - Avaliação com certificação TripAdvisor

We chose Breakfree The Point we have stayed some 10 years ago and enjoyed our stay then. Hoping to have the same experience again, we were terribly disappointed. I like to give an honest review as I do understand things happen however unfortunately this time I am unable to. Upon checkin at 2pm we were told our room was not cleaned and we were to wait half an hour for it to be serviced. As they only have checkin times between 2 -5pm you would think being so strict that they too would adhere to the same strictness. We waited and at 2:30pm the room was still not cleaned. We had an appointment so had to go to that and on our arrival back we opened the door to a very subpar clean if you call it that. The kitchen bench had not been wiped and had spills still on it, there were cobwebs everywhere, all surfaces were dirty and a brown smear of something on the wall. Ventured downstairs to the only bathroom and it was full of mould. Not only was this terrible to see but it a health hazzard. Not sure how this place is allowed to continue offering guests rooms with this much mould in it. We weren’t prepared to take the risk so closed the door and found alternative accomodation. The place has gotten very run down and out and the only good thing it had is the views. Even the floor boards to the window s feels unsafe as you walk to the window . It’s like it is on a lean or something. This is not up to standard and we’re very disappointed. Have contacted the reception but they have not responded. Please do yourself a favour and checkin to another place. There are plenty of options that for the money would be safer, cleaner and better for your experience.

Great views

Nota Tripadvisor 3.0/5

NimandMick Avaliação com certificação TripAdvisor

I was disappointed with our room bit didnt make a complaint. Very tired, mold in bathroom - room itself was tidy, bed comfy and clean but kitchenette could do with a good clean and re-vamp. WiFi set up beside bed not the safest! Beautiful views from our window though!

Dear Naomi, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Felt like home

Nota Tripadvisor 4.0/5

541katrinag Avaliação com certificação TripAdvisor

Stunning views, cosy warm heated tiles and towel rack in bathroom, lovely two level layout, stone bench tops and induction stove top, beautiful flat walk along lake to town. Fabric on couch and dining chairs needs cleaning, and needed to remind re: request for change of linen/towels after 7 days (we stayed for 10), but apart from that, unit was beautiful and beds very comfy!

Dear Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments on fabric cleaning and action this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

可以看到銀河的酒店

Nota Tripadvisor 5.0/5

Vacation08753217676 Avaliação com certificação TripAdvisor

住了7號屋5個晚上,7號屋應該曾翻新,所以設施感覺仍然新淨,設備齊全水溫水壓足夠,還有溫暖的火爐。我沒有自駕但步行400-600米就有巴士站,因此其實沒有不便。甚至可能比起市中心但位於山腰的其他住宿方便。 酒店附近少光害且寧靜,天氣晴朗時露台肉眼可看到銀河,相機可拍到遠方的極光。 唯一問題是前台有人當值的時間通常都是旅客在外的時候,長期住宿時突然要找職員拿物資不易。 有機會再到皇后鎮旅遊我肯定會再選擇這間酒店。

Dear Mr To, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Bom apartamento

Nota Tripadvisor 4.0/5

PauloPaki Família - Avaliação com certificação TripAdvisor

Minha família ficou 3 noites neste apartamento bem localizado para quem está com carro. No entanto, não havia aquecimento no banheiro e chegou a faltar água quente para o banho (4 pessoas). O boyler deve ser pequeno e foi insuficiente para 4!

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 193 comentários 8.6/10 Localização
  • 380 comentários 7.4/10 Quarto
  • 140 comentários 8.2/10 Serviço
  • 6 comentários 7.1/10 Internet
  • 118 comentários 3.3/10 Limpeza
  • 102 comentários 4.9/10 Comodidades
  • 18 comentários 5/10 Comida

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