Breakfree The Point 3 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 185 recensioni

Breakfree The Point - Image 1
Breakfree The Point - Image 2
Breakfree The Point - Image 3
Breakfree The Point - Image 4
239 Frankton Road, 9300 QUEENSTOWN, Nuova Zelanda

Descrizione

I plus dell'hotel

  • Si trova a 1,5 km dal centro della città

  • Situato a 7 km dall'aeroporto

  • Vicino alle piste da sci

  • Vicino al pontile sul lago Wakatipu

  • A pochi passi dal centro città

Le nostre sistemazioni

Camera

Monolocale con vista lago

  • 2 persone massimo
  • 35 m² / 376 sq ft
  • Biancheria da letto 1 x Letto/i king size

Posizione dell'hotel

Breakfree The Point

239 Frankton Road
9300 QUEENSTOWN
Nuova Zelanda

Coordinate GPS:-45.033865, 168.681717

Telefono
Fax +64 3 441 1898

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  185 recensioni

Giudizio TripAdvisor  4.0/5  441 recensioni

Avoid at all costs

Punteggio Tripadvisor 1.0/5

PG95 In famiglia - Recensione certificata TripAdvisor

We chose Breakfree The Point we have stayed some 10 years ago and enjoyed our stay then. Hoping to have the same experience again, we were terribly disappointed. I like to give an honest review as I do understand things happen however unfortunately this time I am unable to. Upon checkin at 2pm we were told our room was not cleaned and we were to wait half an hour for it to be serviced. As they only have checkin times between 2 -5pm you would think being so strict that they too would adhere to the same strictness. We waited and at 2:30pm the room was still not cleaned. We had an appointment so had to go to that and on our arrival back we opened the door to a very subpar clean if you call it that. The kitchen bench had not been wiped and had spills still on it, there were cobwebs everywhere, all surfaces were dirty and a brown smear of something on the wall. Ventured downstairs to the only bathroom and it was full of mould. Not only was this terrible to see but it a health hazzard. Not sure how this place is allowed to continue offering guests rooms with this much mould in it. We weren’t prepared to take the risk so closed the door and found alternative accomodation. The place has gotten very run down and out and the only good thing it had is the views. Even the floor boards to the window s feels unsafe as you walk to the window . It’s like it is on a lean or something. This is not up to standard and we’re very disappointed. Have contacted the reception but they have not responded. Please do yourself a favour and checkin to another place. There are plenty of options that for the money would be safer, cleaner and better for your experience.

Great views

Punteggio Tripadvisor 3.0/5

NimandMick Recensione certificata TripAdvisor

I was disappointed with our room bit didnt make a complaint. Very tired, mold in bathroom - room itself was tidy, bed comfy and clean but kitchenette could do with a good clean and re-vamp. WiFi set up beside bed not the safest! Beautiful views from our window though!

Dear Naomi, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Felt like home

Punteggio Tripadvisor 4.0/5

541katrinag Recensione certificata TripAdvisor

Stunning views, cosy warm heated tiles and towel rack in bathroom, lovely two level layout, stone bench tops and induction stove top, beautiful flat walk along lake to town. Fabric on couch and dining chairs needs cleaning, and needed to remind re: request for change of linen/towels after 7 days (we stayed for 10), but apart from that, unit was beautiful and beds very comfy!

Dear Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments on fabric cleaning and action this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

Clean convenient self contained accommodation

Punteggio Tripadvisor 4.0/5

Mariamsingh In famiglia - Recensione certificata TripAdvisor

We enjoyed our stay here in Queenstown The accommodation was conveniently located close to town, the property was well maintained, clean and comfortable With beautiful views both up stairs and down stairs

Dear Mariam, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

可以看到銀河的酒店

Punteggio Tripadvisor 5.0/5

Vacation08753217676 Recensione certificata TripAdvisor

住了7號屋5個晚上，7號屋應該曾翻新，所以設施感覺仍然新淨，設備齊全水溫水壓足夠，還有溫暖的火爐。我沒有自駕但步行400-600米就有巴士站，因此其實沒有不便。甚至可能比起市中心但位於山腰的其他住宿方便。 酒店附近少光害且寧靜，天氣晴朗時露台肉眼可看到銀河，相機可拍到遠方的極光。 唯一問題是前台有人當值的時間通常都是旅客在外的時候，長期住宿時突然要找職員拿物資不易。 有機會再到皇后鎮旅遊我肯定會再選擇這間酒店。

Dear Mr To, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 193 recensioni 8.6/10 Posizione
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  • 140 recensioni 8.2/10 Servizio
  • 6 recensioni 7.1/10 Internet
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  • 102 recensioni 4.9/10 Servizi
  • 18 recensioni 5/10 Cibo

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