Breakfree The Point

Name: Breakfree The Point - ALL
Address: 239 Frankton Road, QUEENSTOWN, 9300, Nuova Zelanda
Telephone: +6434411899
Rating: 4.3

Giudizio clienti (Valutazione ALL) 4.3/5 213 recensioni

To speak to a Reservations Consultant please contact 1300 987 610. ***Important Information*** There will be a scheduled power outage between the hours of 10:00am and 5:00pm on Wednesday 21st April 2021. Please accept our apology on this in advance. Kindly contact the hotel directly on Ph. 03-4411899 if you have any concerns or want to discuss this matter further. Please note: We are working on installing heat pumps across all rooms. Currently there are 17 out of 19 rooms completed.

239 Frankton Road, 9300 QUEENSTOWN, Nuova Zelanda

Descrizione

Breakfree The Point

Benvenuti presso BreakFree The Point. Vi auguriamo un soggiorno rilassante.

Vinod Azad, Direttore dell'hotel

Scoprite la capitale del divertimento da cartolina della Nuova Zelanda da BreakFree the Point. Situato ad appena 1,5 km dal centro della vivace Queenstown, l'hotel sorge lungo la riva del magnifico lago Wakatipu. Con appartamenti da 1-4 camere, avrete a d isposizione tutto il necessario per le vostre vacanze a Queenstown. Gli appartamenti dispongono di zone soggiorno spaziose e confortevoli, cucine, lavanderie, Sky TV e accesso Internet in camera.

I plus dell'hotel

Si trova a 1,5 km dal centro della città
Situato a 7 km dall'aeroporto
Vicino alle piste da sci
Vicino al pontile sul lago Wakatipu
A pochi passi dal centro città

Hotel approvato ALLSAFE

Le nostre sistemazioni

BreakFree The Point has great value Queenstown accommodation catering for singles, couples, families and groups. Our self-contained Studio Rooms, 1, 2, 3 and 4 Bedroom Apartments have everything you need for your Queenstown holiday, with spacious and comfortable living areas, laundry and kitchenette or kitchen facilities, Sky TV and in-room internet access. Most apartments have views directly over Lake Wakatipu and the spectacular Remarkables mountain range so you won't want to leave.

Camera

Monolocale con vista lago

2 persone
60 m² / 645 sq ft

Biancheria da letto 1 x Letto/i king size

Appartamento

Suite con 1 camere da letto e vista lago

3 persone
60 m² / 645 sq ft

Biancheria da letto 1 x Letto/i queen size
Vista: Vista sulla montagna o Vista sul lago
Più alloggi: Balcone

Appartamento

Appartamento con 2 camere da letto e 1 bagno, vista lago

5 persone
73 m² / 785 sq ft

Biancheria da letto 1 x Letto/i queen size e 2 x Letto singolo/Letti singoli
Vista: Vista sulla montagna o Vista sul lago
Più alloggi: Balcone

Appartamento

Appartamento con 2 camere da letto e 2 bagno, vista lago

5 persone
146 m² / 1571 sq ft

Biancheria da letto 2 x Letto singolo/Letti singoli e 1 x Letto/i king size
Vista: Vista sul lago o Vista sulla montagna
Più alloggi: Balcone

Appartamento

Suite con 3 camere da letto e vista lago

7 persone
169 m² / 1819 sq ft

Biancheria da letto 1 x Letto/i queen size e 2 x Letto/i king size
Vista: Vista sul lago
Più alloggi: Balcone

Appartamento

Suite con 4 camere da letto e vista lago

9 persone
208 m² / 2238 sq ft

Biancheria da letto 3 x Letto/i queen size e 2 x Letto singolo/Letti singoli
Vista: Vista sulla montagna o Vista sul lago
Più alloggi: Balcone

Posizione dell'hotel

Breakfree The Point

239 Frankton Road
9300 QUEENSTOWN
Nuova Zelanda

Coordinate GPS:-45.033865, 168.681717

Telefono +64 3 441 1899

+64 3 441 1898

Servizi alberghieri

Check-in dalle 14:00 - Check-out fino alle 10:00

In sintesi

In sede

Parcheggio
Navetta
Wifi

Le recensioni dei nostri clienti

Great view but smelly, dirty room

Miramar999 28/03/2023 Recensione certificata TripAdvisor

The location and view were incredible but let down by a smelly, dirty unit. From the minute we walked in we were hit with the smell of spies and curry which lingered despite leaving doors and windows open during our stay. We had to wash cutlery and crockery before using it as they were dirty. The shower recess was blocked and the carpet was stained and dirty throughout. Generally we felt uncomfortable in the whole place. We didn't request another room as we arrived after reception had closed and assumed that all rooms would probably have been cleaned to the same standard. The stay would have been amazing otherwise...

Dear valued guest, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Not far from town

772lubak In coppia - 20/03/2023 Recensione certificata TripAdvisor

Communication was easy and friendly. The location is nice but the room needs a little upgrade for the price and rating. The worst part was that the queen bed had two different mattresses, one "normal" and the second was very soft and lover in the middle. Very uncomfortable sleep.

Dear valued guest , Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Rundown apartment. It definitely requires a refresh

Frank K 29/01/2023 Recensione certificata TripAdvisor

Please remove the ‘luxury apartment’ from the front sign board as it is NOT one. Also, please show the actual condition of the rooms on your website. I should ask you for a full refund or take you to higher authorities for advertising misleading photos of your rooms on your website. This is not even closer to Accor standards. Highlights of no 22 apartment. Old furniture, yellow-coloured wall and ceiling, uncomfortable mattress, and old appliances, however good working condition. Anyone can easily say that the ceilings and walls require new painting as it is evident that it hasn’t had any repainting since it was built. It looks like flywire nets aren’t popular in Queenstown. We opened the balcony for fresh air, inviting mosquitoes/sand flies. I believe that the swollen and itchy skin will go away in a week.

Dear Frank, Thank you for your review on your stay at BreakFree the Point. Sorry to hear this and I was disappointed to read that the room allocated was not up to your expectations. We could have simply changed your room if we were made aware of the problems you were facing in the apartment. However I would like to pass on my sincere apologies for the inconvenience caused. We do acknowledge that there are varying degrees in terms of the standard and fit out of our apartments and this is something we are actively working with our owners on to address as a priority. This is challenging process and one, which will take some time as we attempt to justify to each individual owner why they need to re-invest in their apartments. Most owners are receptive and are investing towards refurbishment work, again however, this is to varying degrees, some are well over and above expectations and others are to reach our minimum standard that we would expect. Thank you again for sharing your experience, and we hope to serve you better in future. Sincerely, Hotel Manager Vinod Azad

Family get together

lisacbain In famiglia - 16/01/2023 Recensione certificata TripAdvisor

Excellent service, fabulous views, good location. Clean, spacious & well equipped. Comfy beds & good showers. Driveway horrendously steep, could be dangerous in winter. Also stairs in & around units may not be suitable for elderly or people with disabilities or injuries.

Dear Lisa, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Not impressed

Tracy R In coppia - 27/12/2022 Recensione certificata TripAdvisor

We stayed in room 7A for 3nights, whilst in Queens Town. It felt like we were in a basement. The only windows were at the front of the dark damp room. In the bathroom there was little or no ventilation as a result the floor was always damp and slippery!! There was mould on the bottom of the shower door and the whole room felt unhygienic. In the kitchen area there was a lack of utensils for a self catering break. No can or bottle opener to be found however a shovel was found under the sink!! The carpet in the living area was filthy., with plenty of marks on it. The room is located next to the laundry area, with other guests washing their clothes 24/7 and you hearing it all inthe room, not good when trying to sleep. Added with the constant sound of upstairs flushing their toilet, not much sleep was had.Yes the room has a lake view which is great until another guest decides to park their car in fro the of it!! Our room was never cleaned or towels changed in the whole time we were there!! Not impressed at all.

Dear Tracy, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

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