Mantra Sierra Grand 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 487 Bewertungen

Mantra Sierra Grand - Image 1
Mantra Sierra Grand - Image 2
Mantra Sierra Grand - Image 3
Mantra Sierra Grand - Image 4
22 Surf Parade, 4218 BROADBEACH, Australien

Beschreibung

Hotel-Extras

  • Zentrale Lage in Broadbeach

  • Einen kurzen Spaziergang von den unberührten Stränden entfernt

  • Hervorragendes Angebot an Freizeiteinrichtungen

  • Geräumige und gut ausgestattete Zimmer

  • Zimmer mit vollständigem Meerblick verfügbar

Unsere Unterkünfte

Suite

Suite mit 3 Schlafzimmern und Meerblick

  • 7 Pers. max.
  • 140 m² / 1506 sq ft
  • Bettwäsche 1 x Kingsize-Bett(en) und 1 x Queensize-Bett(en) und 2 x Einzelbett(en)
  • Aussicht: Ozean-/Meerblick
  • Vorteile der Unterkunft : Balkon

Lage des Hotels

Mantra Sierra Grand

22 Surf Parade
4218 BROADBEACH
Australien

GPS:-28.034654, 153.431848

Tel
Fax +61 7 5668 5101

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • 100 % Nichtraucherhotel

2 schwimmbecken

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  487 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  1.545 Bewertungen

THEY DONT CARE AT ALL about customers

Note Tripadvisor 1.0/5

athinko Familie - Zertifizierte TripAdvisor Bewertung

I booked via all accors, and i don't know how the search was 1 July- 4 July but my booking was 1 - 4 april.. and I just realized at 5 th april that i got send an email about my stay and quickly emailed them with all my proof of travelling where i got my ticket and othe hotels.. THEY JUST DONT CARE AT ALL and just ping ponged u to everywhere... i guess they just want my money without thinking of customer service and I'm so disappointed.. THEY TOOK MY 1400 AUD for nothing and without any consideration... NOT A GOOD SERVICE AT ALL.. and they ruined my mood for holiday..

great get away and great location

Note Tripadvisor 4.0/5

David Dunk d Zertifizierte TripAdvisor Bewertung

everything was perfect checkin and out so eazy the room was clean and as described the bed was comfortable the indoor pool and gym were fantastic and a great coffee shop is located at the tram station only a few hundred meters away i will certainly be returning to this hotel again

Nice Apartment Style Accomodation

Note Tripadvisor 4.0/5

Michael_MandM Paare - Zertifizierte TripAdvisor Bewertung

These are moderately priced nice apartments directly opposite Pacific Fair at Broadbeach, and they provide a car parking space for each apartment. There are no restaurants on site, but there are several in the general vicinity including two that are immediately alongside. The only problem we experienced was with wi-fi access codes limiting the number of devices, and as we found out also limiting the downloads with a usage cap. The wi-fi issues wouldn’t have been a problem, except that the mobile reception was very unreliable where we were staying on the 23rd floor. All in all though we were happy with our stay, and appreciative of the assistance the staff were able to offer.

Rudest receptionist on the earth

Note Tripadvisor 1.0/5

FarAway31128689077 Zertifizierte TripAdvisor Bewertung

Prepaid booking but on arrival was told to hand my credit card over to be held until we left. I don't have a credit card only a Debit card. Receptionist didn't want that, not that I'd leave it with him anyway. He told us we couldn't stay there without a credit card so had to leave. He was screaming at us and calling us names.

Dear FarAway31128689077, Thank you for sharing your experience, although we're deeply troubled by what you've described. We want to clarify that our property does not have a policy of holding credit cards. However we can confirm that a security bond via a pre-authorisation on a credit card of $200 is required on check in. Your feedback is not inline with our company procedures or policies and It seems that you may have booked through an external management service rather than directly staying with the onsite managing agent. We are genuinely troubled to learn about the service experience you encountered, as it does not align with the high standards of service our team is dedicated to delivering. We extend our sincere apologies for any instance where a member of our staff or via an external managing agent has spoken to you or treated you in a manner inconsistent with our values and commitment to exceptional guest care. Your feedback is invaluable to us and we sincerely apologise for any distress caused during your stay. We hope you'll consider giving us another chance in the future to provide you with the excellent service and hospitality that we strive to offer all our guests. Your sincerely, Rebecca Noyes General Manager

Fantastic Stay

Note Tripadvisor 5.0/5

Kat T Zertifizierte TripAdvisor Bewertung

Booked a 3 bedroom apartment and stayed in room 601. The detail in the decor, furniture etc was just stunning. Great location walking distance to the beach, casino and just opposite Pac Fair Shopping Centre. The friendliest welcome on arrival by the gentleman at reception. And were also able to secure another car park which was a bonus. Highly recommend this hotel for anyone looking to stat in Broadbeach. We absoloutely loved our stay over Christmas!!

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 246 Bewertungen 9.5/10 Lage
  • 394 Bewertungen 5.9/10 Zimmer
  • 228 Bewertungen 8/10 Service
  • 28 Bewertungen 3.6/10 Internet
  • 183 Bewertungen 3.3/10 Sauberkeit
  • 29 Bewertungen 2.2/10 Essen
  • 27 Bewertungen 7.3/10 Wellnessbereich

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Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (inkl. MwSt. und Kurtaxe) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.