Mercure Toulon Seyne-sur-Mer

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,128 件のレビュー

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Mercure Toulon Seyne-sur-Mer - Image 1
Mercure Toulon Seyne-sur-Mer - Image 2
Mercure Toulon Seyne-sur-Mer - Image 3
Mercure Toulon Seyne-sur-Mer - Image 4
1 Quai Du 19 Mars 1962, 83500 LA SEYNE-SUR-MER, France

説明

ホテルのその他の情報

  • Near influential locations: Bregaillon, Les Playes, Marine Base, Stade Mayol

  • All of our rooms have a sea-side or marina view with a private terrace

  • Outdoor heated pool and Jacuzzi

  • Wellness area

当ホテルの客室

ホテル所在地

Mercure Toulon Seyne-sur-Mer

1 Quai Du 19 Mars 1962
83500 LA SEYNE-SUR-MER
France

GPS:43.1018658, 5.883576

電話番号
ファックス +33 4 94 05 34 09

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

DON PAPE

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,128 件のレビュー

トリップアドバイザーの評価  4.0/5  1,238 件のレビュー

2024エクセレンス認証

Great staff who work hard

トリップアドバイザーの評価 4.0/5

Fearless325860 Couples - トリップアドバイザー認証口コミ

The staff are great-from the guys and lady who man the bar to the front of house ladies as well as the very thorough and hard working cleaning lady. They are always working and have good communication with each other and with guests. The pool is an oasis in the city and never too crowded. The drinks are varied and well made. We ate in Don Pepe three times and one of us always had to have the carbonara because it is soooo good. More hard working staff there too. The rooms are nicely decorated and clean. I would prefer a coffee machine- a lot of four star hotels have them as well as a selection of teas. Bed is comfortable, views are great and we were asked which view we would like. All in all, this is a hotel I would highly recommend.

Good morning, We are very proud of your return and it is with great affection that we thank you very much. Happy to have met all of your expectations, we are keen to share with you the best for your stays. Thank you also for highlighting our different services and in particular the floors who work with passion. Looking forward to welcoming you again, Yours sincerely,

The good and the not so good.

トリップアドバイザーの評価 3.0/5

Chip T トリップアドバイザー認証口コミ

Loved my room! It was light, had a great view!had all the amenities I could ask for although the bed was a little hard. The staff was great! I recommend eating at the in-house restaurant. Their food is amazing! I recommend take the ferry, which leaves every half hour, over to Toulon where you can walk around the ancient city, shops and dine in the cafes. Now the downside, the hotel is located in an area that has gone downhill. Lots of shops were closed and had moved away to a different part of town. There were groups/gangs of men hanging about at the numerous bars drinking and being very loud. I saw two abandoned cars that had been burned down to a melted mass just sitting there. The hotel has a large metal grate/fence around it with a private gate to enter and exit. When I asked for a restaurant recommendation the front desk associate said to only go to the restaurant in the hotel.Honestly, if this hotel was in a better part of town I’d stay there for all my business needs, but I don’t really see us going back again.

LOVELY!!!

トリップアドバイザーの評価 5.0/5

Ben B Couples - トリップアドバイザー認証口コミ

I am not really a fan of Mercure-Hotels in Germany, but this one is probably the best bang for the buck you can get! Especially AUDREY, LAVINIA and TIMOTHEE did everything they could to comfort us. They were extremely helpful, lovely and totally attentive to all our needs. Sometimes a good team makes a good hotel! Will be back in a flash!

Dear Jonas, One million of thank you to you to choose our hotel Mercure Toulon La Seyne sur Mer ! It is such a delight to read your beautiful and warm feedback for all of us . You can't imagine both the pleasure we shared to have you as a guest and our different conversation we had all together. We actually do our best to provide the best service we can to all our customers as your full satisfaction remains our very first priority ! Once again, we would like to thank you very much for your lovely compliment and bear in mind that we also are fan of guest like you . We already miss you a great deal . Hopefully, we will have you back in our hotel and we will offer you a great moment and experience as your previous one even better . My best regards Lavinia , Timothee & Audrey

Wonderful team at reception and excellent house-keeping staff

トリップアドバイザーの評価 5.0/5

DidierRoger Couples - トリップアドバイザー認証口コミ

Thanks a million to Audrey, Lauréline, Lavinia and Pauline for their outstanding professionalism and customer care! We've regulary stayed at this hotel for years and it never disappoints. We look forward to going back in September at the latest.

Dear Didier, You can't imagine how moved we are after such a beautiful and deep feedback as yours . We are so proud of welcoming you as a guest and you remain a customer we would love to satisfy all the time. It is true that we do our best to give a high customer care service and try to fully meet our customers'expectations. We are very much delighted to see you very soon in our hotel, the sonner the better ! Once again thanks a million to you for your kindness and honesty. We are looking forward to having you very soon within our establishment and we will give you the same services even better in order for you to highly enjoy and fulfill your every need. Best regards to you Audrey

The cleanness is terrible and inadequate for a four-star hotel

トリップアドバイザーの評価 1.0/5

raypierre Couples - トリップアドバイザー認証口コミ

- The bedding had not been changed and was dirty as you can see on the picture, what a shame for a four-star hotel !!!! - Room needs to be refreshed, it doesn't look like a Mercure Hotel - The parking was full Never again.

Dear Mr RAY, We are very sorry that you had a bad experience within our hotel and we would like to apologise about the cleanliness of your room if it didn't match your expectations. We are going to improve our cleanliness process in order for all our rooms to be perfectly cleaned . In regards with our parking, during the peak season , this one is actually full . Next time please fell free to come and ask us for another parking space and we will be delighted to offer you a suitable option. My apologies Kindest regards

との提携 TripAdvisor

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