Novotel Suites Shanghai Hongqiao 4 stelle

Punteggio Tripadvisor 3.0/5 14 recensioni

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No 1583 Huqingping Road, Qingpu District, 201702 SHANGHAI, Cina

Descrizione

Le nostre sistemazioni

Posizione dell'hotel

Novotel Suites Shanghai Hongqiao

No 1583 Huqingping Road, Qingpu District
201702 SHANGHAI
Cina

Coordinate GPS:31.17254, 121.299797

Telefono
Fax +86 21 5339 1189

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

EXCHANGE

Il ristorante adiacente all'atrio offre colazione, rinfreschi e bevande per tutto il giorno in un ambiente moderno. Prendetevi una pausa dall'agenda fitta di impegni per gustare le prelibatezze culinarie.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  3.0/5  14 recensioni

马马虎虎的一家套房酒店

Punteggio Tripadvisor 4.0/5

traveler668Z7743PF Viaggio con amici - Recensione certificata TripAdvisor

位置在大虹桥区，离虹桥火车站还是有点远的；服务跟早餐在华住会的经营下非常一般，基本都是碳水，冷盘的品质很差；房型为雅高会员升1级，不如华住会铂金卡；退房积分要打电话去催，非常慢

Great choice for a family to stay!

Punteggio Tripadvisor 5.0/5

888gss In famiglia - Recensione certificata TripAdvisor

We stayed here for 3 nights. The suites are very spacious and layout is duplex. The rooms and bathrooms were absolutely clean. I recommend this hotel to big family for a comfortable stay. The hotel is connected with a mall which has some nice cafes, restaurants, supermarket and a movie theater too. Just behind the hotel, there is also a nice street called Lidoway which is good for a walk with lots of cafes, restaurants around.

Spacious Rooms!

Punteggio Tripadvisor 4.0/5

NomadGargi In famiglia - Recensione certificata TripAdvisor

We travelled as family with a toddler and stayed for a night only. Room: Must say we really enjoyed the neat, well designed and spacious room (Superior suite with 1 King bed) Service: We weren't very satisfied with the check-in. The staff at the reception was rather dry and to the point. Had some difficulty with communicating in English. Breakfast: Didn't try. We just ended up buying some cereal, milk and fruit from the supermarket in the nearby complex. Location: Just as you exit the door from the breakfast restaurant you enter into a complex where you can find few restaurants, shops and supermarket. Airport and Railway station is a short 5/10 mins taxi ride from the hotel.

Dear Nomad Gargi, Thank you very much for chosen to stay at Novotel Suites Shanghai Hongqiao and appreciate that you have taken the time sending us your review. All ratings and constructive comments are very valuable for us in order to continue raising the bar of services. The points you were not satisfied with fully, I have addressed to manager concerned to making sure that we work on adequate improvements and meeting your needs and expectations better in future. We are excited welcoming you back again in very near future. Sincerely, Amanda Liu

Great Suits good Breakfast

Punteggio Tripadvisor 4.0/5

TheSudhir Per affari - Recensione certificata TripAdvisor

I'd have loved to write great breakfast too but they still have a lot of scope for improvement in Food taste. Sausages were dry, Fried rice was very average and so was the overall breakfast experience. When it comes to room, Housekeeping and service, They get 200 marks out of 100 Very spacious, very well designed rooms with lots of space and big bathrooms. They set up a nice standard of SPACE for hotel industry.

Dear Valued Guest, In name of the entire team at Novotel Suites Shanghai Hongqiao, I would like to thank you for staying at our hotel recently and for sharing your experiences with us and the TripAdvisor community. I will share your comments with our team. We truly value both positive and constructive feedback as this helps us to constantly improve our product and services. From your ratings I do understand that during your stay you have experienced challenges with the breakfast food taste. Please be assured that in the near future we have in the breakfast quality for making sure that we meet your expectations and needs better in the future. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, Amanda Liu General Manager

Multiple stays at Novotel suites

Punteggio Tripadvisor 3.0/5

BenoitN101 Per affari - Recensione certificata TripAdvisor

I stayed multiple times at the Novotel Suites Hongqiao since it was open. There are points I could accepts at the beginning but that I cannot anymore. • It’s an international hotel and almost no one speaks a word of English, it’s very difficult to ask for anything. • It’s the only Accor hotel I know that has no international TV channel on offer! Just one Chinese channel in English. This is totally unacceptable. • They have apartment and there is almost no equipment in them. Not even a cutting board, a decent knife or even a towel… • The mattress is of very low quality. • You receive a drink voucher being a platinum member but it’s almost impossible to redeem it. • The quality of the breakfast is very low, the juices are awful, no one speaks English…

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Shanghai Hongqiao. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your ratings and constructive comments are very valuable for us. From your ratings I do understand that during your stay you are unsatisfied with staff poor English, we will strengthen the English training so that we meet your expectations and needs better in the future. I also have shared your comments with management concerned, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amanda Liu General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 479 recensioni 9.2/10 Posizione
  • 1.286 recensioni 9.2/10 Camera
  • 1.096 recensioni 9.2/10 Servizio
  • 5 recensioni 0/10 Internet
  • 800 recensioni 9.2/10 Comfort
  • 334 recensioni 8.9/10 Pulizia
  • 332 recensioni 9.5/10 Atmosfera
  • 219 recensioni 9.5/10 Rapporto qualità/prezzo

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