Novotel Suites Shanghai Hongqiao

Novotel Suites Shanghai Hongqiao 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.9/5 48 Bewertungen

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Novotel Suites Shanghai Hongqiao

No 1583 Huqingping Road, Qingpu District
201702 SHANGHAI
China

GPS:31.17254, 121.299797

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Zusammenfassung
Vor Ort
  • Parkplatz
  • Restaurant
  • Behindertengerechtes Hotel
  • Wellness
  • Klimaanlage
  • WLAN
  • Frühstück
  • Konferenzräume

EXCHANGE

Das Restaurant neben der Lobby bietet Frühstück sowie ganztägig Erfrischungen und Getränke in modernem Ambiente. Die Gäste genießen kulinarische Köstlichkeiten und erholen sich während oder nach ihren Geschäftsterminen.

Unsere Unterkünfte

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.9/5  48 Bewertungen

TripAdvisor-Gesamtwertung  3.0/5  12 Bewertungen

Spacious Rooms!

Note Tripadvisor 4.0/5

NomadGargi Familie - Zertifizierte TripAdvisor Bewertung

We travelled as family with a toddler and stayed for a night only. Room: Must say we really enjoyed the neat, well designed and spacious room (Superior suite with 1 King bed) Service: We weren't very satisfied with the check-in. The staff at the reception was rather dry and to the point. Had some difficulty with communicating in English. Breakfast: Didn't try. We just ended up buying some cereal, milk and fruit from the supermarket in the nearby complex. Location: Just as you exit the door from the breakfast restaurant you enter into a complex where you can find few restaurants, shops and supermarket. Airport and Railway station is a short 5/10 mins taxi ride from the hotel.

Dear Nomad Gargi, Thank you very much for chosen to stay at Novotel Suites Shanghai Hongqiao and appreciate that you have taken the time sending us your review. All ratings and constructive comments are very valuable for us in order to continue raising the bar of services. The points you were not satisfied with fully, I have addressed to manager concerned to making sure that we work on adequate improvements and meeting your needs and expectations better in future. We are excited welcoming you back again in very near future. Sincerely, Amanda Liu

Great Suits good Breakfast

Note Tripadvisor 4.0/5

TheSudhir Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

I'd have loved to write great breakfast too but they still have a lot of scope for improvement in Food taste. Sausages were dry, Fried rice was very average and so was the overall breakfast experience. When it comes to room, Housekeeping and service, They get 200 marks out of 100 Very spacious, very well designed rooms with lots of space and big bathrooms. They set up a nice standard of SPACE for hotel industry.

Dear Valued Guest, In name of the entire team at Novotel Suites Shanghai Hongqiao, I would like to thank you for staying at our hotel recently and for sharing your experiences with us and the TripAdvisor community. I will share your comments with our team. We truly value both positive and constructive feedback as this helps us to constantly improve our product and services. From your ratings I do understand that during your stay you have experienced challenges with the breakfast food taste. Please be assured that in the near future we have in the breakfast quality for making sure that we meet your expectations and needs better in the future. Thank you again for sharing your experience. We are excited welcoming you back again soon and to make you 100% satisfaction. Sincerely, Amanda Liu General Manager

Multiple stays at Novotel suites

Note Tripadvisor 3.0/5

BenoitN101 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

I stayed multiple times at the Novotel Suites Hongqiao since it was open. There are points I could accepts at the beginning but that I cannot anymore. • It’s an international hotel and almost no one speaks a word of English, it’s very difficult to ask for anything. • It’s the only Accor hotel I know that has no international TV channel on offer! Just one Chinese channel in English. This is totally unacceptable. • They have apartment and there is almost no equipment in them. Not even a cutting board, a decent knife or even a towel… • The mattress is of very low quality. • You receive a drink voucher being a platinum member but it’s almost impossible to redeem it. • The quality of the breakfast is very low, the juices are awful, no one speaks English…

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Shanghai Hongqiao. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your ratings and constructive comments are very valuable for us. From your ratings I do understand that during your stay you are unsatisfied with staff poor English, we will strengthen the English training so that we meet your expectations and needs better in the future. I also have shared your comments with management concerned, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amanda Liu General Manager

Geräumig und ansprechend, Küche nicht genutzt

Note Tripadvisor 3.0/5

martin s Familie - Zertifizierte TripAdvisor Bewertung

Zimmer geräumig und ansprechend, Küche nicht genutzt, 2 Bäder, Holzboden, Kommunikation mit Personal bei mäßigen Englischkenntnissen nur befriedigend, Frühstück landestypisch, ausreichend frisches Obst

Lieber Martin, Vielen Dank, dass Sie sich für unser Hotel entschieden haben und wertvolle Anregungen hinterlassen. Wir werden die Englischausbildung unserer Mitarbeiter verstärken, damit wir die Bedürfnisse unserer Gäste genau verstehen und pünktliche Dienstleistungen erbringen können. Sich auf Ihren nächsten Besuch zu freuen, ist warm und gemütlich. Viel glück General Manager Nakita

The hardware is not up to expectations

Note Tripadvisor 3.0/5

psthekid Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Saw this new hotel via Expedia, and decided to give a try. At the time of arrival, the staff was very friendly, and helpful. This did well maintain the service culture of the Accor group. After settle in the room, my trip of surprises starts; This hotel they only serve food until 1800hrs, and yes, you get get food from a local shopping centre right outside, and they close at 2100hrs. Of course, one can always relay on APP similar to UberEat. By the way, there wasn’t a bar around in the evening as well. Next morning, after I got up, and about to take shower, and realize the hot water took over a minute before it decided to start, great to start the day with a cold shower. Last but not the least, the door lock finish off my stay by terminates my entry 8 minutes before 12:00, Still, I have to say, the staff who serve me was very nice again. As a international class hotel, I really felt that these minor happening should be handle, and do something about it

Dear psthekid, Thank you for taking the time to tell us about your experience at the Novotel Suites Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We always encourage our guest to discover the delicous cuisines in the Lidoway town which is 10 minutes walking distance next to us, as our restaurant closed at 18:00, and for the shower and the door lock, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

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  • 159 Bewertungen 7.3/10 Frühstück
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