Mama Shelter Тулуза 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 438

Mama Shelter Тулуза - Image 1
Mama Shelter Тулуза - Image 2
Mama Shelter Тулуза - Image 3
Mama Shelter Тулуза - Image 4

Описание

Особенности отеля

  • Частный кинотеатр на 42 мест

  • Аргентинский гриль на крыше отеля

  • Яркий, жизнерадостный дизайн в вестибюле, в номерах и в ресторане.

  • К услугам гостей 4 студии (конференц-залы)

  • Отель находится в самом центре Тулузы на бульваре Лазар Карно

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Расположение отеля

Mama Shelter Тулуза

54 56 Boulevard Lazare Carnot
31000 ТУЛУЗА
Франция

GPS:43.605414, 1.449934

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

MAMA RESTAURANT TOULOUSE

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

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Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 438

Рейтинг TripAdvisor  4.3/5  Отзывов: 491

Сертификат качества 2025

Mama’s a bit of a tramp

Примечание: Tripadvisor 2.0/5

IntDev Деловые путешественники - Реальные отзывы TripAdvisor

A disappointing return visit

Примечание: Tripadvisor 2.0/5

Phil G Реальные отзывы TripAdvisor

Hello, Thank you for taking the time to share your feedback about your recent stay at Mama Shelter Toulouse. We are truly sorry to hear that your return visit did not meet your expectations, especially after such a positive experience the first time. We appreciate your comments about the room design. While we strive to create a unique and vibrant atmosphere, we understand that practicality is essential for longer stays. Your suggestion about adding more storage and seating options is noted, and we will review how we can improve in this area. We are also deeply disappointed to learn that our staff service did not live up to the friendly and engaging experience you previously enjoyed. We will ensure this feedback is shared with the team to address these inconsistencies and reinforce the high level of service we aim to provide. Regarding the issues in the restaurant and bar, we sincerely apologize for the confusion and the inconvenience caused. We understand how frustrating it must have been to encounter miscommunications around the menu and seating. We are reviewing these processes to ensure a more seamless experience for our guests in the future. Your comments about housekeeping are also well taken. We agree that basic amenities should be restocked consistently, and we apologize for the lapses you experienced. It’s reassuring to hear that you enjoyed the breakfast buffet and the charming service in the restaurant, but we deeply regret that these positives did not outweigh the overall disappointment of your stay. We value your feedback as it helps us grow and improve. While we understand your hesitation to return, we hope you might consider giving us another chance to provide the quality experience you expect and deserve. Mama ❤️ You

Fantastic hotel

Примечание: Tripadvisor 5.0/5

fireminx Couples - Реальные отзывы TripAdvisor

Never, ever stay in this hotel

Примечание: Tripadvisor 1.0/5

Roam09036668498 Couples - Реальные отзывы TripAdvisor

Hello, We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we take it very seriously. It is truly disheartening to learn that we did not meet your expectations in terms of room comfort and dining experience. Please accept our sincere apologies for the issues you encountered with your room and the meal service. What you described is not indicative of the standards we strive to uphold. Rest assured, we will address these concerns with our team to prevent such incidents from occurring in the future. We apologize for not being able to provide the enjoyable and relaxing stay you deserved. If you are open to it, we would appreciate the opportunity to discuss this further and make amends. Please contact us directly at your earliest convenience. Thank you for bringing these matters to our attention. Mama Loves You !

One night stay with breakfast

Примечание: Tripadvisor 5.0/5

K W Couples - Реальные отзывы TripAdvisor

Hello, Thank you so much for this review. Looking forward to welcoming you real soon. Mama Loves You !

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 726 Отзывов 9.2/10 Расположение
  • 1 164 Отзывов 7.1/10 Номер
  • 1 719 Отзывов 8.9/10 Сервис
  • 801 Отзывов 9.4/10 Атмосфера
  • 699 Отзывов 7.5/10 Еда
  • 615 Отзывов 6.8/10 Комфорт
  • 575 Отзывов 8.7/10 Завтрак
  • 373 Отзывов 8.1/10 Удобства

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