Mama Shelter Тулуза 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 3 045

Mama Shelter Тулуза - Image 1
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Описание

Особенности отеля

  • Частный кинотеатр на 42 мест

  • Аргентинский гриль на крыше отеля

  • Яркий, жизнерадостный дизайн в вестибюле, в номерах и в ресторане.

  • К услугам гостей 4 студии (конференц-залы)

  • Отель находится в самом центре Тулузы на бульваре Лазар Карно

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Расположение отеля

Mama Shelter Тулуза

54 56 Boulevard Lazare Carnot
31000 ТУЛУЗА
Франция

GPS:43.605414, 1.449934

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

MAMA RESTAURANT TOULOUSE

Enjoy delicious locally inspired sharing platters in one of our large dining areas or on our comfortable sofas and relax by the fireplace while savoring dishes prepared on our huge Argentine grill.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 3 045

Рейтинг TripAdvisor  4.5/5  Отзывов: 466

Сертификат качества 2024

Never, ever stay in this hotel

Примечание: Tripadvisor 1.0/5

Roam09036668498 Couples - Реальные отзывы TripAdvisor

An absolutely awful experience. Avoid this hotel, it is abysmal. Why people come here, heaven knows, all style over content. Fortunately we were able to change our room, the room we had booked was a shoe box. You could not get out of the side of the bed. I thought, well maybe dinner could be better but no, it was atrocious and went from bad to worse. Having taken our order for drinks we finally managed to get someone’s attention to order some food, starters and main course. The wine was initially unavailable but a bottle was found. Our main course was delivered but our starters were not. Ok, the waiter made a mistake but the food which was served was not only vile it was unsafe. Raw pork and steak. I have never seen such badly cooked food. I returned my steak only for it to returned apparently recooked. I daren’t think what they had done to it. The staff were not particularly concerned. The dinner I was looking forward to consisted of rather chewy bread and a bottle of wine. It don’t know whether this is representative of all the hotels in the chain but I’ll never come back again. The preceding five days of our holiday have been wonderful. Thank you Mama Shelter for spoiling our last day.

Hello, We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we take it very seriously. It is truly disheartening to learn that we did not meet your expectations in terms of room comfort and dining experience. Please accept our sincere apologies for the issues you encountered with your room and the meal service. What you described is not indicative of the standards we strive to uphold. Rest assured, we will address these concerns with our team to prevent such incidents from occurring in the future. We apologize for not being able to provide the enjoyable and relaxing stay you deserved. If you are open to it, we would appreciate the opportunity to discuss this further and make amends. Please contact us directly at your earliest convenience. Thank you for bringing these matters to our attention. Mama Loves You !

One night stay with breakfast

Примечание: Tripadvisor 5.0/5

K W Couples - Реальные отзывы TripAdvisor

Hotel is very funky with a cool vibe and all the staff we encountered were super friendly and eager to help. We had a medium mama room with breakfast included, the room was well equipped with a personalised message on the mirror on arrival (thanks for organising that guys)…. Shower is a great size and bathroom well appointed….. Breakfast was great and there would be something for everyone Hotel location is perfect and the rooms were surprisingly quiet for such a busy area. Wouldn’t hesitate on staying again

Hello, Thank you so much for this review. Looking forward to welcoming you real soon. Mama Loves You !

Excellent but the bedroom is designed for a couples.

Примечание: Tripadvisor 4.0/5

carrbp Деловые путешественники - Реальные отзывы TripAdvisor

I stayed at a hotel in Toulouse centre, close to all the main attractions and the Jean Jaures metro station. The lobby had a modern and hipster vibe which included two arcade machines for visitors. The rooftop bar was nice, but the city view wasn't that great. The part I didn't like was the design and layout of the bedroom. When you walk in, you're greeted by a completely red room, and the masks on the bedside lamps with the red lights made me feel uncomfortable. They went for a modern look, but it made the room feel cramped, and there was no space for coffee and tea services. The restaurant was popular with locals and visitors, but it can get noisy if a party is booked there. They sold some excellent party food, but the party can be disruptive if you're trying to sleep in the room above. Highly recommend it for couples but less so for businesses and families.

Hello, Thank you for your detailed feedback! We're glad to hear that you appreciated your stay at Mama Shelter Toulouse. However, we're sorry to learn that the bedroom design and layout did not meet your expectations. We understand that the room's decor might not appeal to everyone. Your comments regarding the noise from the restaurant are also noted, and we apologize for any disruption you experienced. We are looking forward to welcoming you again soon ! Mama Loves You

Fun hotel!

Примечание: Tripadvisor 4.0/5

Luchonlady Реальные отзывы TripAdvisor

This hotel is all about fun especially if your on a romantic weekend, its not particularly set up for families, especially with all the red lighting in the rooms! The bed is very comfortable except the hotel needs to deal with the issue that the bed frame sticks out into the room and my husband hurt his leg on it as you dont see it until its too late. We really liked the bar, very cool ambiance, the breakfast was really nice, the staff super friendly and of course being across the road from the Place Wilson is perfect.

Great stay

Примечание: Tripadvisor 5.0/5

Carolyn G Реальные отзывы TripAdvisor

This is the second "Mama Shelter" I've stayed in and would choose it again. The place has a real funky feel but the room was large for a European room and was well equipped. Rooftop bar and restaurant was great. Staff was extremely helpful and friendly and the location was excellent. Easy walk from the train station.

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Другие интернет-пользователи оценили наш отель

  • 742 Отзывов 9.2/10 Расположение
  • 1 356 Отзывов 7.5/10 Номер
  • 1 869 Отзывов 8.9/10 Сервис
  • 5 Отзывов 5.6/10 Интернет
  • 934 Отзывов 9.6/10 Атмосфера
  • 755 Отзывов 7.5/10 Еда
  • 732 Отзывов 7.3/10 Комфорт
  • 612 Отзывов 8.8/10 Завтрак

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