诺富特布洛瓦中心卢瓦尔河畔酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 661 评论

诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 1
诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 2
诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 3
诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 4
26 Avenue Du Marechal Maunoury, 41000 布洛瓦, 法国

描述

酒店其他优惠

  • "安心悦界"认证 - 更严格的卫生措施

  • 已获得"Tourisme + Handicap"（旅游与残障）认证

  • 客房餐饮服务遵守卫生措施。

  • 位于卢瓦尔河城堡中心区域，距博卢瓦尔河博瓦尔动物园仅 45 分钟车程

  • 全天供应精选小吃

我们的客房

酒店位置

诺富特布洛瓦中心卢瓦尔河畔酒店

26 Avenue Du Marechal Maunoury
41000 布洛瓦
法国

GPS:47.591677, 1.33617

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Le Gourmet Bar by Novotel

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  661 评论

TripAdvisor 评级  3.5/5  184 评论

Staff demonstrating the highest of exceptional behaviours - Integrity.

Tripadvisor 评级 5.0/5

bundybear56 商务住宿 - 经 TripAdvisor 认证的评论

Visiting Bloise for the very first time from Australia I was excited to visit. I have to complement the staff on a very well maintained, clean, beautiful food and above all exceptional customer service. It was actually the actions of one of the receptionist staff that inspired me to write a review. Late one evening with no one in sight I observed her cleaning the reception, wiping doors, under ledges that were hidden from view. Her name was Marion and she demonstrated her commitment Novotel’s values, specifically ‘Integrity’!!! Integrity to me is how you behave when no one is watching!! Novotel is very lucky to have such professional staff, that exhibit such behaviours. Very inspiring!

Thank you so much for sharing your thoughtful review and kind words. We’re thrilled to know you enjoyed your stay and our team’s dedication to creating a warm and welcoming environment. Your special mention of Marion’s commitment means the world to us, as we truly value the integrity and dedication of our staff members. We are indeed very fortunate to have her on our team, and I will be delighted to share your inspiring feedback with her. We look forward to welcoming you back on your next visit to Blois! Warm regards, Pauline Durand General Manager - Novotel Blois Centre Val de Loire

Air conditioning, garden and a pool.

Tripadvisor 评级 3.0/5

ali3240 经 TripAdvisor 认证的评论

We stayed here for a few nights during very hot weather and were grateful for the air conditioning in the rooms and for the swimming pool which was small but a perfect temperature to cool off in. The hotel is just on the edge of town, a very pleasant 15 minute walk to the centre and if the climb back up the hill is a challenge there is a free. ‘Navette’ bus that does a circuit of the city centre and stops just outside the hotel. All the staff were very friendly and helpful, from the reception staff to the bar staff and the cleaning team. We always got a smile and a ‘Bonjour’ I’d love to be able to give a higher score as I did like the hotel but there were a few issues. Firstly the mattress was made of foam and very squishy so we didn’t sleep well at all. Secondly, breakfast was a bit of a stressful experience- the buffet area is too small and poorly laid out so guests are falling over each other trying to get to the food and it’s a bit of a bun fight. The breakfast room itself is hot and noisy but you do have the option of taking your breakfast out to the garden which we did each morning as it was a much calmer place to eat and to start the day. Finally, on a couple of occasions we came back to the room at about 3pm to find it had still not been cleaned so we had to ask for clean towels etc. this is no criticism of the cleaning staff as they were working flat out but they obviously need to employ more cleaners to manage all the rooms.

Thank you for your detailed feedback. We're glad to hear you appreciated the air conditioning, pool, and the convenient location of our hotel, as well as the friendliness of our staff. We sincerely apologize for the discomfort you experienced with the mattress and the stress during breakfast. We're constantly working to improve our services, and your comments are invaluable in helping us identify areas for enhancement. Regarding the cleaning schedule, we understand your concerns, and we truly appreciate your understanding of our current staffing challenges. We would love to hire more housekeeping staff, but we are unfortunately facing a shortage of candidates at the moment. Please know that we are doing everything we can to manage this situation and ensure that our guests have the best possible experience. We hope to welcome you back in the future and provide you with an even better stay. Kind regards, Pauline Durand General Manager Novotel Blois Centre Val de Loire

Novotel standard

Tripadvisor 评级 3.0/5

Jo F 经 TripAdvisor 认证的评论

The hotel was nice and staff was helpful. Good, efficient elevators. As said before, the Wi-Fi is awful. They might as well not have it. Others have complained about the internet, so, either, they cannot upgrade services or choose not to do so. Also, hotel not is a great location.

Thank you 866jof for taking the time to share your feedback. We are pleased to hear that you found our hotel nice and our staff helpful. We are also glad that you appreciated the efficiency of our elevators. We apologize for the inconvenience you experienced with the Wi-Fi. We understand the importance of reliable internet access and are sorry that we fell short in this area. We are in the process of deploying a new, much more efficient wifi system Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a better experience. Best regards,

Nice features, but needs an update.

Tripadvisor 评级 4.0/5

rebelee 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel had nice features like the breakfast (adequate), pool, courtyard, and board games. However things were looking a little tired, particularly the hallways. Room could have been cleaner also…curtains had stains on them, bathtub/shower needed some caulking, something looked like it had been splashed on the back of the bathroom door and not cleaned up.

Thank you Rebelee for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the breakfast, pool, courtyard, and board games offered at our hotel. We appreciate your honest comments about the condition of our facilities. We are sorry to hear that certain areas did not meet your expectations, particularly the cleanliness of your room and the condition of the hallways. Your remarks have been noted and will be addressed with our housekeeping and maintenance teams to ensure improvements are made. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Best regards, Pauline Durand Directrice du Novotel Blois Centre Val de Loire

Family trip to the Loire region.

Tripadvisor 评级 3.0/5

Yvonne K 家庭住宿 - 经 TripAdvisor 认证的评论

This hotel does not qualify for the 4 star rating it has. While the staff were pleasant, the hotel overall is tired. The photos of the hotel on its website and others are highly edited. Overall clean but very tired looking. Breakfast was average at best with items which ran out not replenished. The value versus cost was not there.

Dear Ivanka, We are sorry that your stay with us did not live up to your expectations. We have taken into account your comments about the breakfast and thank you for your feedback. It will help us to improve. We hope to see you soon. Best regards Pauline Durand - General manager

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其他网络用户评价我们的酒店

  • 248 评论 8.3/10 位置
  • 463 评论 6.8/10 房间
  • 481 评论 8.7/10 服务
  • 8 评论 0/10 上网
  • 271 评论 6.5/10 早餐
  • 184 评论 5.7/10 清洁度
  • 126 评论 3.4/10 食物
  • 108 评论 5.1/10 设施

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