诺富特布洛瓦中心卢瓦尔河畔酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 610 评论

诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 1
诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 2
诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 3
诺富特布洛瓦中心卢瓦尔河畔酒店 - Image 4

描述

酒店其他优惠

  • 已获得 2025 年绿钥匙认证

  • 已获得"Tourisme + Handicap"(旅游与残障)认证

  • 客房餐饮服务遵守卫生措施。

  • 位于卢瓦尔河城堡中心区域,距博卢瓦尔河博瓦尔动物园仅 45 分钟车程

  • 全天供应精选小吃

我们的客房

预订此酒店
客房 1

酒店位置

诺富特布洛瓦中心卢瓦尔河畔酒店

26 Avenue Du Marechal Maunoury
41000 布洛瓦
法国

GPS:47.591677, 1.33617

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Le Gourmet Bar by Novotel

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  610 评论

TripAdvisor 评级  3.7/5  196 评论

Poor customer service

Tripadvisor 评级 1.0/5

Adrian H 家庭住宿 - 经 TripAdvisor 认证的评论

Hello, Thank you for sharing your detailed feedback regarding your stay at Novotel Blois Centre Val de Loire. We sincerely apologize for the inconvenience caused by the delayed check-in and the unsatisfactory handling of your concerns at reception. We understand your frustration, especially regarding the room readiness and the limited offer on the welcome drink. Please be assured that our housekeeping team is fully internal, and we are actively reviewing our weekend management presence to better support our guests. We acknowledge your comments about the swimming pool capacity and the breakfast temperature, and these points have been shared with the relevant teams to improve our services. Regarding parking, we appreciate your feedback and will ensure our staff clearly informs guests about all available options nearby. We also kindly note that you have shared similar feedback on multiple platforms. For more effective follow-up and resolution, we invite you to contact us directly or consolidate your comments on one site. This helps us address your concerns more efficiently. We hope to welcome you back in the future and provide a stay that better meets your expectations. Best regards, Pauline Durand General Manager – Novotel Blois Centre Val de Loire

For a night it’s okay. Although the rain shower: excellent!!!!!

Tripadvisor 评级 4.0/5

Criticalscout Couples - 经 TripAdvisor 认证的评论

Dear Guest, Thank you for sharing your experience at Novotel Blois Centre Val de Loire. We are glad to hear that you enjoyed our excellent rain shower and appreciated the friendly and helpful atmosphere provided by our team. Your comparison with other establishments is noted and we’re happy to have met your expectations. Regarding the exterior appearance and breakfast, we appreciate your honest feedback and will continue to work on improving these aspects. We hope to welcome you again for another pleasant stay in Blois. Best regards, Pauline Durand

Nice hotel

Tripadvisor 评级 3.0/5

CHS56 经 TripAdvisor 认证的评论

Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis d’apprendre que vous avez apprécié le confort de votre chambre ainsi que la qualité du linge, et que l’accueil de notre équipe à la réception et au bar vous a particulièrement marqué. Vos compliments seront transmis à nos collaborateurs avec grand plaisir. Nous regrettons sincèrement les désagréments rencontrés lors du petit déjeuner du second matin. Un dysfonctionnement exceptionnel de nos machines à café a malheureusement perturbé le service, et le réapprovisionnement du buffet n’a pas été à la hauteur de nos standards. Votre remarque concernant l’égalité de l’offre, quel que soit l’horaire d’arrivée, est parfaitement justifiée. Nous en avons bien pris note afin d'améliorer nos procédures et garantir une qualité constante tout au long du service. Nous espérons que le geste fait sur place a permis d’atténuer quelque peu votre déception. Encore merci pour vos retours constructifs. Nous serions heureux de vous accueillir de nouveau et de vous offrir une expérience pleinement satisfaisante.

Nice hotel in the heart of Blois

Tripadvisor 评级 3.0/5

Alexander H 经 TripAdvisor 认证的评论

Thank you for taking the time to share your detailed feedback about your stay. We’re pleased to read that you enjoyed our central location, the comfort of your room with its amenities, and the value of nearby public parking options. However, we’re surprised by the low score given that your comments highlight several positive aspects of your experience. Regarding the service, we always strive to provide the best experience possible and apologize if we fell short of your expectations. Your remark about tea and coffee replenishment will be addressed to ensure consistency in our service. We hope you’ll consider staying with us again to experience the improvements firsthand. Pauline Durand Directrice - Novotel Blois Centre Val de Loire

Staff demonstrating the highest of exceptional behaviours - Integrity.

Tripadvisor 评级 5.0/5

bundybear56 商务住宿 - 经 TripAdvisor 认证的评论

Thank you so much for sharing your thoughtful review and kind words. We’re thrilled to know you enjoyed your stay and our team’s dedication to creating a warm and welcoming environment. Your special mention of Marion’s commitment means the world to us, as we truly value the integrity and dedication of our staff members. We are indeed very fortunate to have her on our team, and I will be delighted to share your inspiring feedback with her. We look forward to welcoming you back on your next visit to Blois! Warm regards, Pauline Durand General Manager - Novotel Blois Centre Val de Loire

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 263 评论 8.2/10 位置
  • 487 评论 6.8/10 房间
  • 481 评论 8.4/10 服务
  • 8 评论 0/10 上网
  • 286 评论 7.5/10 早餐
  • 205 评论 5.3/10 清洁度
  • 119 评论 5.2/10 设施
  • 102 评论 4.9/10 食物

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