ノボテル ブロワ サントル ヴァル ド ロワール ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 661 件のレビュー

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ノボテル ブロワ サントル ヴァル ド ロワール ホテル - Image 4
26 Avenue Du Marechal Maunoury, 41000 ブロワ, フランス

説明

ホテルのその他の情報

  • ALLSAFEラベル-健康対策の強化

  • 「Tourisme + Handicap」（観光とバリアフリー）認定

  • 健康対策に従ってお部屋でのケータリングをご用意しております。

  • ロワール川の古城群の真ん中、ボーバル動物園まで車でたった 45 分

  • 厳選された軽食を終日ご利用いただけます

当ホテルの客室

ホテル所在地

ノボテル ブロワ サントル ヴァル ド ロワール ホテル

26 Avenue Du Marechal Maunoury
41000 ブロワ
フランス

GPS:47.591677, 1.33617

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Le Gourmet Bar by Novotel

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  661 件のレビュー

トリップアドバイザーの評価  3.5/5  184 件のレビュー

Staff demonstrating the highest of exceptional behaviours - Integrity.

トリップアドバイザーの評価 5.0/5

bundybear56 ビジネス - トリップアドバイザー認証口コミ

Visiting Bloise for the very first time from Australia I was excited to visit. I have to complement the staff on a very well maintained, clean, beautiful food and above all exceptional customer service. It was actually the actions of one of the receptionist staff that inspired me to write a review. Late one evening with no one in sight I observed her cleaning the reception, wiping doors, under ledges that were hidden from view. Her name was Marion and she demonstrated her commitment Novotel’s values, specifically ‘Integrity’!!! Integrity to me is how you behave when no one is watching!! Novotel is very lucky to have such professional staff, that exhibit such behaviours. Very inspiring!

Thank you so much for sharing your thoughtful review and kind words. We’re thrilled to know you enjoyed your stay and our team’s dedication to creating a warm and welcoming environment. Your special mention of Marion’s commitment means the world to us, as we truly value the integrity and dedication of our staff members. We are indeed very fortunate to have her on our team, and I will be delighted to share your inspiring feedback with her. We look forward to welcoming you back on your next visit to Blois! Warm regards, Pauline Durand General Manager - Novotel Blois Centre Val de Loire

Air conditioning, garden and a pool.

トリップアドバイザーの評価 3.0/5

ali3240 トリップアドバイザー認証口コミ

We stayed here for a few nights during very hot weather and were grateful for the air conditioning in the rooms and for the swimming pool which was small but a perfect temperature to cool off in. The hotel is just on the edge of town, a very pleasant 15 minute walk to the centre and if the climb back up the hill is a challenge there is a free. ‘Navette’ bus that does a circuit of the city centre and stops just outside the hotel. All the staff were very friendly and helpful, from the reception staff to the bar staff and the cleaning team. We always got a smile and a ‘Bonjour’ I’d love to be able to give a higher score as I did like the hotel but there were a few issues. Firstly the mattress was made of foam and very squishy so we didn’t sleep well at all. Secondly, breakfast was a bit of a stressful experience- the buffet area is too small and poorly laid out so guests are falling over each other trying to get to the food and it’s a bit of a bun fight. The breakfast room itself is hot and noisy but you do have the option of taking your breakfast out to the garden which we did each morning as it was a much calmer place to eat and to start the day. Finally, on a couple of occasions we came back to the room at about 3pm to find it had still not been cleaned so we had to ask for clean towels etc. this is no criticism of the cleaning staff as they were working flat out but they obviously need to employ more cleaners to manage all the rooms.

Thank you for your detailed feedback. We're glad to hear you appreciated the air conditioning, pool, and the convenient location of our hotel, as well as the friendliness of our staff. We sincerely apologize for the discomfort you experienced with the mattress and the stress during breakfast. We're constantly working to improve our services, and your comments are invaluable in helping us identify areas for enhancement. Regarding the cleaning schedule, we understand your concerns, and we truly appreciate your understanding of our current staffing challenges. We would love to hire more housekeeping staff, but we are unfortunately facing a shortage of candidates at the moment. Please know that we are doing everything we can to manage this situation and ensure that our guests have the best possible experience. We hope to welcome you back in the future and provide you with an even better stay. Kind regards, Pauline Durand General Manager Novotel Blois Centre Val de Loire

Novotel standard

トリップアドバイザーの評価 3.0/5

Jo F トリップアドバイザー認証口コミ

The hotel was nice and staff was helpful. Good, efficient elevators. As said before, the Wi-Fi is awful. They might as well not have it. Others have complained about the internet, so, either, they cannot upgrade services or choose not to do so. Also, hotel not is a great location.

Thank you 866jof for taking the time to share your feedback. We are pleased to hear that you found our hotel nice and our staff helpful. We are also glad that you appreciated the efficiency of our elevators. We apologize for the inconvenience you experienced with the Wi-Fi. We understand the importance of reliable internet access and are sorry that we fell short in this area. We are in the process of deploying a new, much more efficient wifi system Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a better experience. Best regards,

Nice features, but needs an update.

トリップアドバイザーの評価 4.0/5

rebelee ファミリー - トリップアドバイザー認証口コミ

The hotel had nice features like the breakfast (adequate), pool, courtyard, and board games. However things were looking a little tired, particularly the hallways. Room could have been cleaner also…curtains had stains on them, bathtub/shower needed some caulking, something looked like it had been splashed on the back of the bathroom door and not cleaned up.

Thank you Rebelee for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the breakfast, pool, courtyard, and board games offered at our hotel. We appreciate your honest comments about the condition of our facilities. We are sorry to hear that certain areas did not meet your expectations, particularly the cleanliness of your room and the condition of the hallways. Your remarks have been noted and will be addressed with our housekeeping and maintenance teams to ensure improvements are made. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Best regards, Pauline Durand Directrice du Novotel Blois Centre Val de Loire

Family trip to the Loire region.

トリップアドバイザーの評価 3.0/5

Yvonne K ファミリー - トリップアドバイザー認証口コミ

This hotel does not qualify for the 4 star rating it has. While the staff were pleasant, the hotel overall is tired. The photos of the hotel on its website and others are highly edited. Overall clean but very tired looking. Breakfast was average at best with items which ran out not replenished. The value versus cost was not there.

Dear Ivanka, We are sorry that your stay with us did not live up to your expectations. We have taken into account your comments about the breakfast and thank you for your feedback. It will help us to improve. We hope to see you soon. Best regards Pauline Durand - General manager

との提携 TripAdvisor

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  • 108 件のレビュー 5.1/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。