广州白云机场铂尔曼大酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 176 评论

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中国广东省广州市花都区机场大道一横路2号, 花都区, 广州白云国际机场, 510470 广州, 中国

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  • 酒店至机场T1航站楼出发厅步行约15秒，至机场T2航站楼车程约3分钟，客人可于T2航站楼46号门搭乘酒店穿梭巴士前往酒店。步行 3 分钟即可到达地铁站，乘地铁 30 分钟可到达市中心

  • 提供免费广交会穿梭巴士和广交会第一期境外采购商办证服务。

  • 1500 平方米（16,145 平方英尺）的大宴会厅

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酒店位置

广州白云机场铂尔曼大酒店

中国广东省广州市花都区机场大道一横路2号, 花都区, 广州白云国际机场
510470 广州
中国

GPS:23.388841, 113.303825

电话
传真 +86 20 3606 8899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  176 评论

TripAdvisor 评级  4.7/5  4,673 评论

卓越奖 2024

I will never visit this place

Tripadvisor 评级 2.0/5

PRAVEENTC 经 TripAdvisor 认证的评论

Location wise the hotel is good for transit passengers. But the hotel is really old. No force for water in the bathrooms, the AC is not cold and they provided a fan for me to sleep. The temperature outside is cold, but inside the hotel you need a proper air-conditioning to keep the air comfortable.

客户意见评级 5.0/5

Haiqi W. 商务住宿 - 所有已确认评论

机场一号楼步行可达，二号楼机场接驳便捷。会员接待热情周到。

客户意见评级 2.5/5

Shuai W. 情侣住宿 - 所有已确认评论

位置好，酒店设施陈旧，早餐一般，房间味道很大，应该上个旅客吃泡面的味道没有散去

尊敬的客人，您好！十分感谢您花费宝贵的时间告诉我们您的入住体验。对于您提及的糟糕的入住经历，请允许我代表酒店团队向您表达最诚挚的歉意。 我们非常重视您的反馈，我已经与我们的房务总监分享了您对房间味道的反馈。房务总监将加强对团队的培训，提升检查和管理能力，确保不出现类似的问题。再次对您糟糕的入住体验深表歉意，祝您生活愉快！广州白云机场铂尔曼大酒店

客户意见评级 5.0/5

Fuyu Z. 家庭住宿 - 所有已确认评论

酒店位于机场T1旁边，赶早班飞机非常方便，几分钟就到航站楼。房屋设施好，床睡着很舒服，前台服务也周到细致。

5 star for the room, 1 star for the poor service.

Tripadvisor 评级 2.0/5

JiajiaG 经 TripAdvisor 认证的评论

Five star for the hardware and 1 star for the service. Please choose another hotel if u travel with lots of luggage or family members needing help, or arrives at mid night, because the service of the hotel is in chaos. We reserved individual private pick up service as my husband arrives at T3 around midnight. And no one showed up. When I called the hotel reception, the answer t it was cancelled. They never provided an answer till today how it was cancelled out of thin air. As a result my husband arrived at the hotel at 3 am. As T3 takes 20 minutes by car…..they also refused to refund the room cost, a room only used for 5 hours as the connecting flight is next dat noon. It seems to me that they are struggling with personnel with experience. And maybe also the workload. The room is comfortable and the location is close to airport. But if u need some quality service in your transit, be cautious. For me, I will never choose this hotel again.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Pullman, we strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Our airport ambassador waiting for pick up guest at arrival hall according to his domestic flight arrival time however after 1 hour plus still did not meet the guest and when the airport pick up was requested by travel agency also did not leave a contact number. Sorry for inconvenience caused and we will review the airport pick up process to improve the operation in future. We assure you that this Incident will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Pullman Guangzhou Baiyun Airport Hotel

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其他网络用户评价我们的酒店

  • 1,876 评论 9.5/10 位置
  • 1,865 评论 8.5/10 房间
  • 2,467 评论 9.2/10 服务
  • 21 评论 5.4/10 上网
  • 775 评论 8/10 舒适度
  • 767 评论 8.9/10 清洁度
  • 699 评论 7.8/10 设施
  • 453 评论 9/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。