珠海凤凰湾悦椿酒店 5 星

Tripadvisor 评级 5.0/5 9,054 评论

珠海凤凰湾悦椿酒店 - Image 1
珠海凤凰湾悦椿酒店 - Image 2
珠海凤凰湾悦椿酒店 - Image 3
珠海凤凰湾悦椿酒店 - Image 4
No 9 Quanxing East Road, Hi Tech Zone Zhuhai City, Guangdong Province, 519000 珠海, 中国

描述

酒店其他优惠

  • 室外温水运河泳池

  • 设施齐备的健身中心。

  • 水疗保健中心

我们的客房

酒店位置

珠海凤凰湾悦椿酒店

No 9 Quanxing East Road, Hi Tech Zone Zhuhai City, Guangdong Province
519000 珠海
中国

GPS:22.2510158, 113.5559319

电话
传真 +86 756 633 1000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  9,054 评论

卓越奖 2024

Not recommend

Tripadvisor 评级 3.0/5

jamjam289 经 TripAdvisor 认证的评论

My experience in 2 nights here was not really good and satisfied. We checked in without any welcome drink. The receptionist couldn't speak English although this is a 5-star resort. If you can't speak Chinese, you may feel like me. We booked the room with a small outside bathtub, but the bathtub was not clean after I checked in. I asked why they didn't clean, they said verbally that they would clean when the guest requested to use it. It's nonsense when I booked this room because of this special pool. And the water for it wasn't hot enough to enjoy for more than 15 minutes. You must consider if you expect this like a hot spring bath. We asked for a wine opener and we had to wait for more than 30 minutes. Every time I called to ask, they all said on the way. This 5-star resort cannot be compared to the others because of its low standards. I won't return for sure.

Dear guests, thank you for your recent stay in our hotel and share your experience, through your feedback we know, for your stay during the feedback service problems failed to make you feel satisfied, for which we deeply apologize. We will actively discuss with the relevant department managers on the issues and suggestions you raised, and make improvements for the issues you raised, we look forward to your visit again, and hope that from the time you check in the service will be once in place, to bring you a comfortable stay experienc-----Duty Manager Alisa

Very good hotel but need to improve the membership service

Tripadvisor 评级 5.0/5

kiyouwong Couples - 经 TripAdvisor 认证的评论

Yuezhuang Hotel has a beautiful bay, first-class landscaping, and very relaxing room decoration. I have stayed in many hotels in Zhuhai, and this one should be one of the best in terms of software and hardware. The only drawback is that the service attitude of the front desk staff and telephone customer service staff is very mechanical. All answers are standardized, and there is no enthusiasm for solving problems for you. For example, I am a platinum member of AccorHotels and I asked for a late check-out. Before I could finish my words, she responded quickly. Because the room was tight tomorrow, we could only check out at 2 o'clock. I wanted to communicate with her if she could postpone it a little longer, but she directly She said that it has been arranged for you until two o'clock, but she didn't even check the computer to see if it could meet the member's request. I would like to express that although the package booked on the hotel’s official website is more favorable in terms of price and additional benefits, I still book a room on Accor’s official website as a member because I hope to reflect the benefits of being a member. However, in terms of membership benefits, I think the hotel still needs to improve. This is a very good resort hotel in Zhuhai. The food in the restaurant is delicious and the service is very good. We still highly recommend this hotel and will stay here again if we have time in the future.

Dear guest, thank you for your stay and recognition of the hotel. We would like to share your experience with you and strive to improve our service quality to every guest. We will continue to work hard and sincerely welcome you to stay at the Yuechun Hotel in Phoenix Bay, Zhuhai again. The hotel is located in the beautiful Phoenix Bay Mountains, surrounded by an enchanting coastline. The hotel is only a 9-kilometer drive from the center of Zhuhai, allowing guests to conveniently reach any destination within the city; The hotel is only a 12 kilometer drive from Gongbei Port, so guests can easily travel to Macau without the need for travel fatigue. With its superior geographical location, the Yuechun Hotel in Fenghuang Bay, Zhuhai is positioned as a unique "urban resort" that offers products and services different from ordinary business hotels. It is not only an ideal destination for leisure travelers, but also for business travelers and conference teams.

Summer vacation travel

Tripadvisor 评级 5.0/5

Jessica H 经 TripAdvisor 认证的评论

The hotel has a prime location with free parking and charging stations, making it perfect for self driving tours. The restaurant has a beautiful landscape and delicious food. Having excellent facilities and outstanding services. Everything is pleasant

Dear guest, thank you for your stay and recognition of the hotel. We would like to share your experience with you and strive to improve our service quality to every guest. We will continue to work hard and sincerely welcome you to stay at the Yuechun Hotel in Phoenix Bay, Zhuhai again. The hotel is located in the beautiful Phoenix Bay Mountains, surrounded by an enchanting coastline. The hotel is only a 9-kilometer drive from the center of Zhuhai, allowing guests to conveniently reach any destination within the city; The hotel is only a 12 kilometer drive from Gongbei Port, so guests can easily travel to Macau without the need for travel fatigue. With its superior geographical location, the Yuechun Hotel in Fenghuang Bay, Zhuhai is positioned as a unique "urban resort" that offers products and services different from ordinary business hotels. It is not only an ideal destination for leisure travelers, but also for business travelers and conference teams.

Very good

Tripadvisor 评级 5.0/5

Lu F 经 TripAdvisor 认证的评论

The hotel is very nice and the scenery is similar to that of foreign countries. The only difference is that the air is a bit humid, which is a characteristic of Guangdong. The breakfast options are very diverse, but the restaurant is a bit warm. It's very comfortable to sit in the bar at night. Bess at the bar is great and recommended us some drinks with good value for money.

尊敬的宾客，感谢您的下榻和对酒店的认可并与我们分享您的入住体验，努力提高我们的服务质量给到每一位宾客，我们会继续努力，同时也诚挚的欢迎您再次入住珠海凤凰湾悦椿酒店。酒店的餐厅及酒吧设计别具匠心，灵感来源于东南亚地区文化，并与当地文化完美的融合，带您展开一段极具风情的美食之旅。另外，我们也致力于为情侣、朋友、家庭及商务伙伴打造私人订制的“特色晚餐”及“团队用餐”专属服务。

好评

Tripadvisor 评级 5.0/5

tan j 经 TripAdvisor 认证的评论

The hotel front desk service is warm and thoughtful, and the problems raised can be solved attentively. No noise felt near the hotel. The overall environment is warm and quiet, and the room is clean and tidy. I will choose it next time。。。。。。。

尊敬的宾客，感谢您的下榻和对酒店的认可并与我们分享您的入住体验，努力提高我们的服务质量给到每一位宾客，我们会继续努力，同时也诚挚的欢迎您再次入住珠海凤凰湾悦椿酒店。酒店坐落在美丽的凤凰湾山脉，延醉人的海岸线环建而成。酒店距离珠海市中心仅9公里车程，宾客可以便利到达市内的任何目的地；酒店距离拱北口岸仅12公里车程，不用旅途劳顿，宾客即可便利地前往澳门。凭借其优越的地理位置，珠海凤凰湾悦椿酒店被定位为独特的“城市度假村”，它提供不同于普通商务酒店的产品服务，不仅是休闲旅客，也是商务旅客及会议团队的理想目的地。

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