Mercure Suzhou Downtown 4 estrelas

Nota Tripadvisor 3.9/5 21 comentários

Mercure Suzhou Downtown - Image 1
Mercure Suzhou Downtown - Image 2
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3189 Renmin Road Gusu District, Suzhou Jiangsu Province, 215000 SUZHOU, China

Descrição

Extras do hotel

  • Próximo da estação ferroviária de Suzhou

  • Located in Pingjiang commercial square

  • Subway station near to hotel

  • Opposite the hotel is Wanda commercial square

  • The hotel is only 2 kilometers away from Suzhou administrative center

As nossas opções de alojamento

Localização do hotel

Mercure Suzhou Downtown

3189 Renmin Road Gusu District, Suzhou Jiangsu Province
215000 SUZHOU
China

GPS:31.339544, 120.613214

Telefone
Fax +86 512 6265 1266

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião

SU GARDEN

O restaurante no 5.º piso tem área de pequeno-almoço francês e mistura iguarias orientais com cozinha gourmet ocidental. O delicioso e saudável pequeno-almoço ajuda os hóspedes a começar o dia com mais energia. Disponível para eventos de até 70 pessoas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação do TripAdvisor  3.9/5  21 comentários

Comfortable Stay with Quality Service with Some Name Confusion

Nota Tripadvisor 5.0/5

Edward N Avaliação com certificação TripAdvisor

I spent 2 nights at Mercure Suzhou Downtown and I must say it was a pleasant experience overall. Pros: - The room was on a higher level and was spacious with a good view. - The staff was great, specifically the Front Office and F&B staff. Very good service was provided by the lady at the noodle station. - The breakfast provided was good with a good variation of international and local menu items. - For longer staying guests, it was great that a laundromat was provided at every floor. - The robot that delivers food and drinks, while a little gimmicky, was also very useful. - The hotel is very well located and is close to many restaurants as well as the Metro. Some Areas for Improvement: The biggest challenge was the inconsistent Mercure Suzhou Downtown name as it was referenced on multiple platforms. - Hotel signage: Mercure Suzhou Pingjiang Wanda Plaza - Accor App: Mercure Suzhou Downtown - Google Maps: Suzhou Railway Station Mercure Htl and Mercure Suzhou Downtown at 2 locations - Apple Maps: Suzhou Pingjiang Wanda Plaza Mercure Hotel This made the booking and arrival process a little confusing. Improving how guests experience the property along all avenues starts with hotel brand name coherence. Ultimately, providing guests with excellent service and a comfortable stay will be further enhanced once the naming issues are rectified.

Poor hotel entrance design

Nota Tripadvisor 3.0/5

Erico2709 Avaliação com certificação TripAdvisor

First for the pluses. Room is well maintained and everything is working well. Breakfast spread is pretty decent. On the minuses, biggest problem is that their main entrance is located side of the building and taxi cannot come in unless they call at the carpark gantry. So we had to always drop outside and walk in. Will be good if they can fix this issue.

Mercure Suzhou

Nota Tripadvisor 3.0/5

Jolene1234 Romântica - Avaliação com certificação TripAdvisor

this new hotel's main entrance not facing the main road and the nearby construction posed a safety hazard walking to the station. When approached the drivers or people near to the hotel, they are not awared of this hotel.

Very good hotel that will improve when neighborhood improves.

Nota Tripadvisor 5.0/5

TP5032 Viagem individual - Avaliação com certificação TripAdvisor

Main issue with hotel is finding it. As it is at the rear you need to search for signs high up to find the building and go to the rear of that building. Once found, the hotel is all I required. Check was quick. No mention of Accor Silver benefits..... so a little disappointed with that. Room was a good size. Lighting took a little getting used to. High tech. Hotel, once you figure out relationship with subway was convenient to use. Taxi's are cheap so used I used quite often. Breakfast as good but not fantastic. Food was a bit generic. Have a programmable coffee machine but only having American coffee option not so good. The main issue is the area is a bit dead. Many empty buildings and quite a lot of road building detract from the area. Go to the Shopping Centre diagonally across from building is best option. I was very happy staying at hotel and would highly recommend.

Excellent services

Nota Tripadvisor 5.0/5

sarah152018 Viagem com amigos - Avaliação com certificação TripAdvisor

Wonderful experience and stay in this hotel. Excellent services. Clean and modern hotel. Friendly staff especially Amy, 实习生，Sukie and Antony. They helped us with all the needs. Really appreciated it. Hotel provided late snacks services in small lounge beside the lobby between 8.30pm to 9.30pm. Highly recommended for those who wanna visit Suzhou.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.127 comentários 9.7/10 Localização
  • 1.549 comentários 9.2/10 Quarto
  • 2.519 comentários 9.7/10 Serviço
  • 5 comentários 7.9/10 Internet
  • 878 comentários 9.7/10 Limpeza
  • 658 comentários 9.6/10 Atmosfera
  • 639 comentários 9.6/10 Pequeno-almoço
  • 502 comentários 9.3/10 Comodidades

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.