Mercure Harbin Songbei

Mercure Harbin Songbei 4 estrellas

Nota de Tripadvisor 3.5/5 8 opiniones

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Hotel aprobado por ALLSAFE

Localización del hotel

Mercure Harbin Songbei

No999 Keji Second Street, Songbei District
B2P1 HARBIN
China

GPS:45.798611, 126.501508

Acceso y transporte

Servicios hoteleros

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Resumen
En las instalaciones
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar

PARIS SUNSHINE

Ubicado en la planta 3, nuestro restaurante para desayunos de estilo francés sirve deliciosa cocina oriental y occidental y deleitará a nuestros huéspedes con un delicioso desayuno saludable.

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Valoración de TripAdvisor  3.5/5  8 opiniones

Mercure Hotel, Harbin

Nota de Tripadvisor 4.0/5

WayneKelso En pareja - Valoración certificada de TripAdvisor

Stayed here for 5 nights while my girlfriend and I were visiting for the Ice & Snow Festival. The room was really nice, but since the air con wasn’t working, we had to open the window now and then to get some cold air in. The breakfast was ok, but there wasn’t a huge selection. The staff were friendly, and it was close to a mall with a lot of restaurants, so it was still a very pleasant stay overall.

Rooms are nice but some smell of smoke.

Nota de Tripadvisor 2.0/5

edgeways Con amigos - Valoración certificada de TripAdvisor

Can’t believe they allowed people to smoke in the lobby where guests were waiting. As a French owned hotel I would have thought that the hotel would be hot on preventing smoking in a hotel designated as a no smoking hotel but complete lack of interest from reception when I pointed out two security guards smoking in the lobby.

Céntrico y confortable

Nota de Tripadvisor 5.0/5

Azar0 En solitario - Valoración certificada de TripAdvisor

Un hotel situado a pocos minutos de la calle peatonal principal de Hārbīn y a unos 15 minutos del parque de Zhaolin. Me alojé aquí durante el festival de hielo. El hotel cuenta con habitaciones cómodas y bien climatizadas. Desayuno costoso pero completo. Como en otros muchos sitios en China, el personal no habla inglés.

A true shame for the Accor brand

Nota de Tripadvisor 1.0/5

Ian K En pareja - Valoración certificada de TripAdvisor

If you are here purely for a bed and a bath, then you may consider this place. Service here is close to zero. Even a simple task of helping us get a cab, the hotel staff will tell you to do it yourself. Staff offered no help at all upon our arrival, I've been here for 48 hours and have barely seen a bellman or any staff welcoming guests at a lobby. I asked for ice, to enjoy some drinks with. And this was what I was given. The staff even add a remark that this ice was not for consumption, and was used to "chill fruits and vegetables". I wonder what can I do with it then... Having been staying in Accor hotels often, I expected way way more than this. Even an Ibis styles brand which I have stayed in before provided a much better service. It's a shame.

Rooms are very nice. But Not foreigner friendly.

Nota de Tripadvisor 2.0/5

Rafael M En solitario - Valoración certificada de TripAdvisor

The facilities are very nice. Comfortable room, room amenities and other “hardware” items are quite ok. But when it comes to “software”, it fails. Employees do not speak English at all. They will eventually try to do their job in a helpful way, but they will be barely able to offer a “hello”. No English. No western food. The waitresses yelling at each other at the restaurant. The housekeeping lady throws Chinese on you and she doesn’t consider even for a second that you might not speak her language. The other employees are not different. They could just look at my western face and think about it. Even the front desk staff. Unable to speak English. I understand it is not their fault, but this definitely makes this hotel a local hotel which aims to serve only Chinese people. That’s it. Perhaps this is just what this hotel wants to be. Perhaps a Chinese person would rate it with 5 stars. But I think this is not a foreigner friendly hotel. I give 2 stars because the rooms are really nice.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 102 opiniones 9.7/10 Ubicación
  • 162 opiniones 9.4/10 Habitación
  • 230 opiniones 9.1/10 Servicio
  • 102 opiniones 9.8/10 Desayuno
  • 85 opiniones 9.7/10 Instalaciones
  • 84 opiniones 9.5/10 Ambiente
  • 68 opiniones 9.9/10 Limpieza
  • 66 opiniones 9/10 Comodidad

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