Grand Mercure SP Итаим-Биби - Экс Столица 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 940

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Описание

Особенности отеля

  • Зона отдыха с бассейном с подогревом, баром у бассейна, сауной, спортзалом и спа.

  • Зал для проведения корпоративных и общественных мероприятий вместимостью до 210 человек

  • Идеально для семей! Зона для пикника и палатки для детей во время проживания

  • В холле отеля находится художественная галерея, достойная Ваших снимков в Инстаграм

  • Рядом расположены крупные больницы (Rede D'or, Sancta Maggiore и Sírio-Libânes)

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Расположение отеля

Grand Mercure SP Итаим-Биби - Экс Столица

Rua Tenente Negrao, 200, Itaim Bibi
04530030 САН-ПАУЛУ
Бразилия

GPS:-23.58477, -46.67274

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Restaurante itaIN

Ресторан ItaIN преисполнен атмосферой динамики и современности с комфортными модульными пространствами с видом на сад. Здесь подаются блюда современной кухни, которые обогащают бразильский колорит.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 940

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 665

Сертификат качества 2024

Amazing Staff - Great Hotel

Примечание: Tripadvisor 5.0/5

robclifton Реальные отзывы TripAdvisor

Great location and made a special effort at the start of our honeymoon. the staff were super attentive and friendly, I mentioned it was the start of our honeymoon and they were amazing, upgrading our room and putting in a bottle of champagne. It was only a stop over for us, but still was great. Highly recommend. Only thing I'd mention, is that they are missing a trick not putting a bar on the roof.

Thank you so much for sharing your experience with us! We’re thrilled to hear that your stay with us was special, especially at the start of your honeymoon. We're so glad we could make your stay memorable with the room upgrade and the bottle of champagne. We truly appreciate your kind words about our staff, as their attentiveness and friendliness are key to providing the best service possible. We also appreciate your suggestion regarding a rooftop bar. We always value our guests' feedback and will certainly take that into consideration for future improvements. We hope your next stay with us will be just as wonderful, and we look forward to welcoming you again soon! Best regards,

Great wonderful staff

Примечание: Tripadvisor 5.0/5

B M Friends getaway - Реальные отзывы TripAdvisor

Great staff very helpful beautiful surroundings and extremely clean. I also like the thought of you have a pet friendly environment at the hotel. The bar and coffee shop was incredible stock with great food and beverages. The workers and both area were helful

Ficamos muito felizes com sua avaliação! É maravilhoso saber que nossa equipe, as comodidades do hotel e o ambiente pet-friendly fizeram a diferença para sua estadia. Trabalhamos para criar um ambiente confortável e agradável para todos os nossos hóspedes, e seu retorno é fundamental para continuarmos melhorando. Esperamos vê-lo em breve para mais uma ótima experiência! Atenciosamente,

Great people and spacious rooms

Примечание: Tripadvisor 5.0/5

Alexis J Реальные отзывы TripAdvisor

Very thoughtful and helpful staff. Particular shout out to Samuel, Edson and Wallace for going the extra mile, leaving me with a wonderful memory of São Paulo. Thank you also to the cleaning staff behind the scenes. Nice spacious rooms with a balcony, and a great location - 15 mins from everything I needed and close to the beautiful Ibirapuera park.

Muito obrigado por suas amáveis palavras! Ficamos felizes que o atendimento da equipe, especialmente do Samuel, Edson e Wallace, tenha contribuído para uma experiência memorável em São Paulo. Também agradecemos por reconhecer o trabalho da nossa equipe de limpeza. É ótimo saber que nossa localização e o conforto dos quartos atenderam às suas expectativas. Será um prazer recebê-lo(a) novamente! Atenciosamente,

Ilegal practices by reservations team

Примечание: Tripadvisor 1.0/5

garrache Реальные отзывы TripAdvisor

This hotel is out of control. They asked me to pay in advanced for my reservation one week before arrival. I did not book a prepaid reservation. On top of that, they asked me send them credit card info and passport pictures with security codes for them to make this charge in advance. That is ilegal! I would not recommend this hotel unless you want a 1 star experience in a so called 5 star hotel.

Hello! We appreciate your comments and are sorry for the inconvenience of early billing. In general, we only request a reservation guarantee or advance payment during periods of very high occupancy, and this was the case. By the way, all payment procedures follow strict data security policies. We apologize again about the inconvenience, and hope to have a new opportunity to serve you in the future. Mariana Freitas General Manager Grand Mercure Itaim Bibi

Great people ... Great experience

Примечание: Tripadvisor 5.0/5

EduardoF4157 Реальные отзывы TripAdvisor

It was our first time staying at this hotel, but it will be our place when in São Paulo. The personnel was very pleasant and understanding. We were given some very thoughtful perks and support. They made our stay a wonderful one. Not only that, but the location is also great. with lots of restaurants near by and and well located if you are on business. I definitely recommend this place

Hello Eduardo! Thank you very much for the feedback. We are happy to know that you were very well received and that you liked our product, location and service. We hope to have new opportunities to serve you in the future. Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

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Другие интернет-пользователи оценили наш отель

  • 5 180 Отзывов 9.9/10 Расположение
  • 5 411 Отзывов 9.7/10 Номер
  • 14 457 Отзывов 9.9/10 Сервис
  • 100 Отзывов 9.5/10 Интернет
  • 2 623 Отзывов 9.9/10 Атмосфера
  • 2 078 Отзывов 9.8/10 Удобства
  • 2 056 Отзывов 9/10 Комфорт
  • 1 999 Отзывов 9.8/10 Чистота

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