Novotel Kochi Infopark 5 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 864 comentários

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Novotel Kochi Infopark - Image 1
Novotel Kochi Infopark - Image 2
Novotel Kochi Infopark - Image 3
Novotel Kochi Infopark - Image 4
Kakkanad, 682030 KOCHI, Índia

Descrição

Extras do hotel

  • Jante no The Square, uma mistura perfeita de cozinha local e internacional.

  • Dine at The Square, a perfect mélange of local and international cuisine

  • 128 modern guest rooms with connecting rooms available

  • Espaços multifuncionais para reuniões, com capacidade máxima para 200 pessoas

  • junto de empresas como a TCS, Cognizant, Wipro, IBS Software Services, KPMG, E&Y

As nossas opções de alojamento

Localização do hotel

Novotel Kochi Infopark

Kakkanad
682030 KOCHI
Índia

GPS:10.01525, 76.362833

Telefone
Fax +91 484 676 6600

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE SQUARE

Um conceito de bufete global com uma escolha excelente do Cuisines. Mergulhe nos nossos pratos exclusivos de noodles caseiros, massas, grelhados e kebabs, pizzas frescas, gelados e especialidades asiáticas, europeias e indianas

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.0/5  864 comentários

Classificação do TripAdvisor  5.0/5  1.316 comentários

Pathetic service

Nota Tripadvisor 1.0/5

Discover38448414942 Avaliação com certificação TripAdvisor

Novotel kochin is a business hotel with most unprofessional, badly trained and highly unorganised Front desk. Actually I felt sorry for those youngster who were standing and pretending to be Front desk managers at a Five star hotel when they have no clue what they are doing.. sadly no one to guide them.. I was getting late for my flight and was unable to book cab (dnt why may be because of the remote location or being Sunday). So requested front desk if they can arrange a cab. Front desk Person didn’t even blink and just said No. Had to ask hotel security guards for help, they were so kind to arrange the auto to reach on time. Thanks to those two kind men. Coming to hospitality- Pathetic hospitality, had to call 4 times to restaurant and house keeping to get in room dining menu.. which took them exactly one hour to bring. Upon trying to inform the front desk- every time response was “ will forward your request to concern department”… @Novotel kochin is a joke on the name of 5star. Been a loyal customer @ Taj hotels, I did a mistake of staying there. @Novotel learn something about hospitality and customer care from some good hotel groups.

Worst experience of my trip in kerala

Nota Tripadvisor 1.0/5

Culture36067806464 Avaliação com certificação TripAdvisor

I recently had a very disappointing experience with a staff member named Akra. Akra's behaviour was both unprofessional and disrespectful. He lied about the room rates and gave me higher rates. Pls check the site rates and book directly from the site rather than direct booking. I was quite taken aback by their attitude, as it completely detracted from my overall experience. I hope that this feedback can be used to improve customer service in the future."

Claps for the Housekeeping Team

Nota Tripadvisor 5.0/5

chelsibhanarkar Avaliação com certificação TripAdvisor

Amazing property. The staff is quite courteous and helpful. Harijith from housekeeping cleaned our room which was messed up badly. The staff at the buffet was quite helpful and understanding. We had a 3 day stay and we enjoyed staying at the property. Would recommend it to everyone.

Schöner Familienurlaub, gerne wieder!

Nota Tripadvisor 5.0/5

Jpastana Família - Avaliação com certificação TripAdvisor

Wir haben einen kurzen Familienurlaub mit den Kindern in Kochi hier verbracht und dabei den Hotelaufenthalt sehr genossen! Moderne, saubere und angenehme Zimmer! Service und Personal waren außergewöhnlich freundlich und hilfsbereit und sind mehrfach auch die „Extra-Meile“ für uns gegangen; vor allem Suchi vom Empfang! Wir würden jederzeit wiederkommen!

Dear Jpastana, Thank you very much for your kind review of our hotel! We are delighted that you enjoyed your family vacation with us and appreciated our modern, clean, and pleasant rooms. It is wonderful to hear that our service and staff were exceptionally friendly and helpful, especially Suchi from the reception. We would be pleased to welcome you again in the future. Yours sincerely, Gayatri BIST General Manager

El staff de servicio hace la diferencia en una excelente manera

Nota Tripadvisor 4.0/5

Carol C Negócios - Avaliação com certificação TripAdvisor

El hotel tiene una excelente ubicación, está un poco descuidado por ejemplo llovió fuerte y se metió el agua al restaurante, el pasillo del piso 1 huele como a viejo, el cuarto tenía un olor como a qué el aire acondicionado tiene mucho tiempo sin un mantenimiento adecuado, a pesar de eso la experiencia fue inmejorable, el staff de meseros se lo desean muchos restaurantes de mayor categoría, esos muchachos personifican lo que es un excelente servicio al cliente, además de ser muy agradables, siempre sonrientes, atentos y sumamente educados. Me hospedé por 18 días y me sentí en casa, éstos muchachos hicieron la diferencia. Ojalá la gerencia valore muy bien ese talento tan valioso que tiene y se les recompense su excelente trabajo y servicio.

Dear Carol , Thank you for your kind review of Novotel Kochi Infopark. We are delighted to hear that our staff provided exemplary service during your stay, and we share your sentiment that they are a valuable asset to our team. At Novotel Kochi Infopark, we strive to provide the highest quality service to all our guests. We continually strive to improve our facilities so that we can ensure the best possible experience for all visitors. We take all customer feedback very seriously and will take all necessary steps to ensure that the issues you mentioned are addressed with the highest priority. Once again, thank you for sharing your comments with us, and we hope that you will choose Novotel Kochi Infopark for your hospitality needs in the future. Sincerely, Gayatri BIST General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 228 comentários 8.1/10 Localização
  • 730 comentários 7.1/10 Quarto
  • 1.286 comentários 8.4/10 Serviço
  • 11 comentários 8/10 Internet
  • 327 comentários 5.5/10 Limpeza
  • 159 comentários 7.5/10 Pequeno-almoço

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Nota clientes Avis (Classificação ALL) 4.3/5 (555 comentários)

Em 9.557 km

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.