Novotel Salvador Rio Vermelho 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 2,524 件のレビュー

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Novotel Salvador Rio Vermelho - Image 1
Novotel Salvador Rio Vermelho - Image 2
Novotel Salvador Rio Vermelho - Image 3
Novotel Salvador Rio Vermelho - Image 4
Rua Monte Conselho 505, Rio Vermelho, 41940370 SALVADOR, Brazil

説明

ホテルのその他の情報

  • Pet-friendly hotel! Dogs and cats up to 15 kg are welcome here

  • 20 minutes from Bahia Convention Center

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Restaurant with stunning views of the sea and the Rio Vermelho neighborhood

  • Up to 6 interest-free instalments! Take advantage of this offer

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ホテル所在地

Novotel Salvador Rio Vermelho

Rua Monte Conselho 505, Rio Vermelho
41940370 SALVADOR
Brazil

GPS:-13.01497, -38.48765

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

VISTA MAR

The refined Vista Mar restaurant has a warm atmosphere and 24/7 service. Menu features international cuisine, delicious regional breakfast and selected fine wines, ideal for those who want a special meal.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  2,524 件のレビュー

トリップアドバイザーの評価  3.5/5  1,704 件のレビュー

Nice!

トリップアドバイザーの評価 5.0/5

Mariaellm トリップアドバイザー認証口コミ

The Novotel Rio Vermelho is very well located in a nightlife district. There are bars and restaurants all around. We had a warm welcome from the friendly reception staff. The rooms were very nicely furnished and spacious. The breakfast tasted good and was sufficient. Value for money was excellent! Also recommended for people with a small budget

Hello, Thank you for your comments regarding your stay at the Novotel Salvador Rio Vermelho. We are delighted to receive your congratulations. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work hard every day to provide you with impeccable service.

Fantastic stay!

トリップアドバイザーの評価 5.0/5

Alle_Kay トリップアドバイザー認証口コミ

Fantastic stay! The hotel is beautiful. It is right on the top of the hill of Rio Vermelho and it offers a free service from the hotel to the main street and the other way around. When we arrived we found very nice receptionists. We were initially given an accessible room, we requested to change it as we were there to celebrate our honeymoon. One evening the hotel staff treated us with strawberries, chocolate and 2 brigadeiros <3 The room was very nice and clean, with all the comforts. The breakfast, unfortunately, wasn't very good. The quality was poor. The positive thing is that we could order omelettes and tapiocas cooked at the moment. All the staff very nice and friendly. Definitely recommended! :)

Dear Alle, Thank you for your comments regarding your stay at the Novotel Salvador Rio Vermelho. It was with pleasure that we received your congratulations. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards.

Nice

トリップアドバイザーの評価 4.0/5

tianiwarren トリップアドバイザー認証口コミ

Nice hotel..make sure to upgrade to oceanview!! Nicw location and amazing views! I like that the hotel has a car service to take u up and down the hill..I preferred walking! Theres a nice pier down the hill with several dining options. Nice budget friendly hotel. Comfy and clean..No bells no whitsles but nice!! Id stay again

Hello, Thank you for your comments regarding your stay at the Novotel Salvador Rio Vermelho. It was with pleasure that we received your congratulations. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you with an impeccable service. Looking forward to welcoming you again, please accept our best regards.

On one hand, one more time frustrating

トリップアドバイザーの評価 3.0/5

vitorbabrazil トリップアドバイザー認証口コミ

The best asset of the hotel, bearing in mind it sits on top of a hill, is its majestic ocean view towards southern Salvador! The 2nd item to congratulate is breakfast, clearly the best in the whole city in terms of quality, presentation and daily variety. I'm afraid that's about it in terms of whole-hearteldy compliments. Though having drawn up thoroughly the positive and negative aspects of the hotel and its clumsy management, between my first time there after the conversion from Golden Tulip into Novotel and within the mandate of two general managers nothing has really improved to the big eye, and that's really sad(dening). Computer systems overlap and cause both confusion and delay at check-in; some receptionists are far from friendly and welcoming; date protection is not respected; even the best rooms are dark and faulty in a number of aspects; the 'naked' style chosen is not efficient at all and makes us miss 'over the top' American style; the transfer car is disorganised; staff doesn't always wear their name badges; pool water is green and 'things' grow freely on the tiles; staircases to fire escapes lack proper signage; TV is complicated to operate (streaming versus cable/satellite); parking when events take place is a real mess; minibar has a glaring light all night long; noise isolation is non-existing, among other relevant issues. Some staff members are, however, extremely helpful and efficient, like both Andreas from the restaurant (breakfast and dinner), Coutinho, Helder, Victor, Franklin and João. But the manager Mil was there every day and never dared to greet or approach, yet insisting on his vague and uncommitted replies to the genuine reports here. I must thank Helder and staff for the special treatment regarding my birthday, also for the upfront one-hour conversation about a number of issues related to the hotel! How to feel invited back somewhere one faces the very same problems, some of which possible to modify easily and quickly? It seems to be easier to roll a heavy ball to the top of Morro do Conselho, where the hotel is located, than to see changes in this branch, as dozens of review here only repeat and reinforce. Again, it is rather sad(dening)...

Poor Hotel

トリップアドバイザーの評価 1.0/5

Mochilero22 Couples - トリップアドバイザー認証口コミ

Hotel experience was quite poor. Check in was substandard, staff was cold and unfriendly and not helpful at all. A totally depressing experience. Room was okd and worn. Breakfast was the worst we experienced in our 6 weeks of travel in Brazil. Check out was poor … no thank you from desk … nothing. I am a hotel owner and I would rate this place with low marks on just about everything. And for the price charged it borders on a scam. Really disapointing experience where hotels, service and breakfasts are usually quite lovely. Novotel realky missed the mark in their Salvador property.

Dear Mr. Mochileiro22, Thank you for taking the time to write to us following your stay at Novotel Salvador Rio Vermelho. We are sorry that the service did not live up to your expectations, so please accept our sincere apologies. Novotel hotels always want to provide the best quality of service during their stays; therefore, your opinion is essential for us. We assure you that the necessary measures will be taken with a view to improving the quality of the services you mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. Looking forward to welcoming you soon, please accept our best regards. Mil Vieira General Manager

との提携 TripAdvisor

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