Mercure Salvador Rio Vermelho 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,946 件のレビュー

Mercure Salvador Rio Vermelho - Image 1
Mercure Salvador Rio Vermelho - Image 2
Mercure Salvador Rio Vermelho - Image 3
Mercure Salvador Rio Vermelho - Image 4
Rua Fonte do Boi 215, Rio Vermelho, 41940360 SALVADOR, Brazil

説明

ホテルのその他の情報

  • We are a pet-friendly hotel and small animals are welcome. Book for a fee.

  • Children up to 9 can stay with parents for free, with an additional bed.

  • The travel agency in the hotel lobby provides tours across the region.

  • Hotel in Salvador with infinity pool and children's pool.

  • Event hall with capacity for 300 people, plus rooms for small meetings.

当ホテルの客室

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ホテル所在地

Mercure Salvador Rio Vermelho

Rua Fonte do Boi 215, Rio Vermelho
41940360 SALVADOR
Brazil

GPS:-13.01486, -38.48493

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANTE CASARAO

Breakfast: 6.30am to 10am; lunch: midday to 3.30 pm; dinner: 7pm to 11pm

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,946 件のレビュー

トリップアドバイザーの評価  4.0/5  2,988 件のレビュー

2024エクセレンス認証

Maybe the best hospitality experience I have ever had!

トリップアドバイザーの評価 5.0/5

Coastal21809690433 Couples - トリップアドバイザー認証口コミ

My girlfriend and I visited Salvador during a long weekend in Brazil and our experience in Mercure Rio Vermelho was incredible. First, the location: This was my first time in the city and I could see that Rio Vermelho is a great region for staying. More quiet, having good restaurants and pharmacies nearby. The hotel is amazing, our room had view to the beach and good space, the amenities were great (as most of the Mercure hotels have in the country). The breakfast is also great, the opportunity to have natural juices made to order is amazing (btw, the “suco verde” or “green juice” is a hit), the tapiocas and omelettes are great as well. But besides the structure, breakfast and the location, the staff is the best part of the hotel. In Mercure Rio Vermelho we could feel the traditional atmosphere from Bahia, where everyone is very kind and friendly. I celebrated my birthday during this trip, and the staff kindly gave me a card with a beautiful message written. Claudia is a staff member that I would like to mention, the is always present and helpful in the breakfast area. As an Accor ALL member, I could enjoy my welcome drink and the late checkout. That was an unforgettable way to travel and celebrate my birthday. “Muito obrigado”, Mercure Rio Vermelho!

An excellent return visit!

トリップアドバイザーの評価 5.0/5

HowardT547 ビジネス - トリップアドバイザー認証口コミ

The Mercure Rio Vermelho is in an excellent location next to the ocean! A fantastic infinity pool with an amazing view! This is what we expected when visiting Salvador, Bahia, Brazil. I made my first visit to this very hotel nine years ago, and I found it to be excellent then and excellent now. Our room was very clean and comfortable with a lovely view of the ocean. Best part, the window opens slightly so we could hear the crashing surf! Perfectly tranquil for a good night's sleep! The pool bar was well stocked and the bartender was attentive. Breakfast was amazing with everything you can think of. We were warmly greeted by the front desk staff. Jessica was an excellent host! Very courteous and professional, she managed every detail of our stay exceptionally well. Both Jessica & Vinicius speak English & Portuguese which made us very pleased! We look forward to returning!

Dear Mr. Howard, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho. Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nice regards, Team Mercure Rio Vermelho

Staff makes the whole experience amazing

トリップアドバイザーの評価 5.0/5

Projetoanne ファミリー - トリップアドバイザー認証口コミ

Everything was great! The staff are the star of this hotel and a boost in our whole experience. We got a sea view room and the view is really stunning! Shout out to Ms Linda, the person who makes our amazing fresh fruit juice every morning. She is FANTASTIC. She os the perfect example of a baiano with all her good vibes and morning smiles. Love it!

Dear Ms. Anne Thank you for taking the time to tell us about your experience at the Mercure Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards, Team Mercure Salvador Rio Vermelho

Beautiful View of the Ocean from an infinity pool and Service Like no Other

トリップアドバイザーの評価 5.0/5

Vilma P トリップアドバイザー認証口コミ

Very cozy and friendly hotel atmosphere..Service was professional, friendly and caring for all our needs. Travelled wih my husband on vacation. Room was cleanned everyday, room service was attentive to our requests, only the cleanliness of bathroom lacked attention. Air conditioning, being a beach front summer hotel, worked perfectly. Some of the employees went above and beyond their duties to help our staying feel like home. Mauricio at the poolbar and Gabriel - great friendly delicious tropical cocktails served. Carlos Jose at the main Hotel Restaurant did a fantastic job with a smile always. Barbara at the restaurante was exceptional. The receptionists always had a genuine friendliness way to make us happy to be back with a smile and what can we do for your staying be perfect? Trully we enjoyed once again be the guest at the facility. Will be back!

Dear Vilma We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho. It is always a pleasure to receive positive feedback. I will share your comments with our team, mainly Maurício, Gabriel, Carlos and Barbara. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure Rio Vermelho

Disappointing

トリップアドバイザーの評価 2.0/5

RFBoston Couples - トリップアドバイザー認証口コミ

We stay here on a regular basis and in fact I've written a previous review about this hotel. Although the hotel is a no smoking property, guests were smoking daily on our floor. After repeated complaints, we just gave up. Management took no action whatsoever with the exception of one time spraying room freshener on our floor to mask the smoke smell. Additionally, there was a significant water leak in the hallway on our floor one night. There was no attempt to move guests and deep clean the carpet and the resulting mold and mildew was horrible. Luckily this happened the day before we departed and didn't have to endure this for more than 24 hours. The lack of communication, action and indifference by management was unacceptable. The only bright spot are the employees throughout the property in all departments.

Dear RFboston, First of all I want to thank you for the feedback, it is very important for us to know where we are failing or the points we have to improve. We are sorry to hear about the cigarette smell on your floor. In fact, smoking is not allowed in the apartments, we communicate these rules to other guests and they are not always respected. Regarding the water infiltration, we are carrying out reforms throughout the hotel so that situations such as these do not happen again. We hope to provide you with better service in the next opportunity. Regards from, Mercure Rio Vermelhos Team

との提携 TripAdvisor

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