Legacy Yen Tu - MGallery 5 stelle

Yentu Legacy is my first trip after a prolonged treatment for my medical condition. I would confidently say that I made the right decision. The serenity of the place had a calming and healing effect both mentally and physically. The level of service provide here is top notch . All the staffs had a friendly and welcoming disposition where language barrier was not an issue here. I would like to express my gratitude to the following staffs for making my stay a pleasant experience. GM - Mr Michael Keller , Hotel Manager - Mr Jay , F&B Manager - Mr Phong , Restaurant AM - Mr Thai , Restaurant Captain - Mr Hung , Front Desk Staff - Mr Hieu , Spa Front Desk Staff - Ms Huong , Spa Therapist - Ms Nhi . Many thanks and I will definitely be back the following year to enjoy the exquisite experience!

This is one of the worst resort I have ever been to in terms of the quality of service. I feel like this is like a cheap fast food restaurant kind of service (self-service). The quality of training is questionable and the energy of the staffs is so low like they do not want this job. Drove 3h here and as soon as I parked, I saw the resort buggy near the end of the parking basement but the staff who was on that buggy just looked at us without even coming to take us to the lobby. We had to walk nearer to him and asked him where was the lobby, in return he just told us it was on the other side, the way we was driving from. I was surprised by his answers not expecting him just stay there and told us to walk like 200m to the lobby with all our belongings. After I asked if the buggy was for the resort stayers he came to us, still, without no greetings or even a goodbye after we said thank you at the lobby. Walking into the lobby was another shocking experience, the manager (with black suits) was so not attentive and slow, we came inside without being greeted or introduced to the lobby by anybody. After waiting for the room the receptionist there just called out our name from the reception table without even coming to us, and exposing guests name in a room with many other people is just not what a 5stars resort should be like. The most surprising thing was after giving us the key, the receptionist (still standing still behind the desk) told us to come out and somebody would take us to the room (while looking out and not finding any staff there but still did not do anything further), we walked out and (again) had to look for somebody there and asked them to take us to the room. He walked with us for 10m and showed us where the room is and left (clapping), the room is way further like another 50m and we had to look for it. First experience in a 5star resort that we had to really work for nearly everything. No feeling of welcoming gestures. Highly not recommending this resort to anybody unless you really like the interior exterior design and dont mind asking for everything that were expected to be there.

Was a great stay amd the Spa is amazing . Had the pleasure to get a great deep tissue massage from Mr Vinh which helped put my back in shape again . Definitely worth it ! I reccomed to contact the Spa in advance so to make sure you can secure their best masseuse

Service staff at the restaurant was attentive and anticipated customers needs most of the time. Its a pleasure dining at the restaurant for the days of my stay and there is one service staff by the name of Thai that i would like to compliment. He was certainly attentive,pro active and remembering in particular my needs and restrictions in certain food items and has definately exceeded my expectaction of a service staff.Friendly and Smiley disposition,great finese and attention to details for his service delivery. Truly a service staff like Thai has set a high level of service standards in which i am sure would reassure of returning customers like myself for the hotel.Well done Thai! To the top mangement,please convey my sincere thanks and gratitude to Thai for looking after me throughout my 6 days of stay.Looking forward to be back.

I had a wonderful spa experience at Am Tue Tinh Wellness Center today. My masseuse Thư was super welcoming and accommodating, her skill was top-notch and she literally released a few knots for my shoulders pain. I highly recommend her if you want a deep massage. Also experienced the dry/wet sauna, jacuzzi area. Beautifully designed area and the staff at the spa are all so kind. I felt very relaxed and happy after my session there. Would love to come back again soon!!