Mercure Hai Phong 5 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 446 recensioni

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Descrizione

I plus dell'hotel

  • Hotel 5 stelle perfetto per viaggi d'affari e di piacere

  • Varietà di camere dotate di attrezzature moderne e design artistico.

  • I pasti vengono creati dagli chef con entusiasmo e cura

  • Deliziosa piscina a sfioro, lussuosa Spa e palestra

  • Comodamente situato vicino ai centri commerciali a Hai Phong

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District
180000 HAI PHONG
Vietnam

Coordinate GPS:20.851027, 106.687793

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

FLAME

Iniziate la vostra vacanza con una ricca colazione a buffet con piatti alla griglia, squisiti frutti di mare e verdure fresche dell'orto. La nostra cucina viene presentata e preparata nei minimi particolari, sarà un'esperienza culinaria sublime.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  446 recensioni

Giudizio TripAdvisor  5.0/5  224 recensioni

Certificato d'eccellenza 2024

Great hotel

Punteggio Tripadvisor 5.0/5

vi D Recensione certificata TripAdvisor

It was my second time staying in this hotel. They have opened for a few years but hotel was clean and nice, very friendly staffs. Restaurant is cozy and modern, good food and attentive waitress. If you stay in Hai Phong, I recommend choosing Mercure Hai Phong.

Dear 343vid, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our facilities, great food in our restaurant, and the staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, Linh Chi (Candy) Guest Experience Manager

Quiet stay with a good executive lounge.

Punteggio Tripadvisor 4.0/5

Shane S Recensione certificata TripAdvisor

Stayed for 5 nights as tourists. The room was comfortable, but it lacked room for clothes storage. The bedside table did not have a drawer. It was a waste of space, it just held up a lamp. The bathroom had no storage for personal items, we used a shelf above the kettle in in the bedroom area. The hotel appears to be a business hotel catering for Asian business people (mainly Koreans based on the menu in the executive lounge). We were given a room at the end of the corridor far away from the elevator. It was quiet, our bed was comfortable, and the breakfast was good. The bar and restaurant areas were very modern and welcoming. The evening drinks and food in the executive lounge were very good. The dishes varied every night during our stay. Pizza was included every night as was fresh fruit and dessert. We recommend this hotel if coming to the city.

Dear Oscardog16, Thank you very much for taking the time to leave review of your recent stay at Mercure Haiphong. We're particularly thrilled that our quiet facilities, friendly staff, excellent environment, and great food added to your experience. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. We sincerely hope to see you again soon. Thank you for your strong recommendation! Linh Chi (Candy) Guest Experience Manager

A pleasant stay in Hai Phong

Punteggio Tripadvisor 5.0/5

Hotevad In famiglia - Recensione certificata TripAdvisor

Despite the hotel overbooking for our 2 bedroom apartment, we were offered a suite with adjoining room as an alternative which was quite acceptable to us as it included club room access. Upon arrival they wanted to charge us for an extra bed despite the original booking for 5 people. They claimed children would have to share existing beds, but they were 12 and 16. They stated hotel policy is under 12 years despite the original hotel booking website allowing for children uo to 17 years. I reluctantly agreed to pay for extra bed for 3 of our 5 nights. Aside from being frustrated on arrival the rooms were pleasant with nice views of the city. Whilst we did not access the club frequently I was able to grab a glass of wine on occasion and also celebrate the new year (2024) on the rooftop with a nice view of the city fireworks. The hotel is modern and spacious and well located.

Dear Hotevad, Thank you for your recent stay at the Mercure Hai Phong. We are delighted to hear that you have enjoyed your stay with us and able to make use of our comprehensive facilities and convenient location. We are much appreciated your generous understanding about hotel's children policy, and would like to extend our sincere apologies for the confusing information on partner's website. We are working with our partner to correct the information which can be misleading. It is always so pleased to read the comments which guest takes time to highlight our hotel, I will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, CANDY Nguyen (Ms.) Guest Experience Manager

Eccellente posizione

Giudizio clienti 5.0/5

R. B. Ospite singolo - Avvisi confermati di ALL

Coccolato nel relax più completo. Grazie

Signor R., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Hai Phong. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Candy Nguyen Responsabile dell'esperienza Degli Ospiti

Indimenticabile

Punteggio Tripadvisor 5.0/5

Roberto B Recensione certificata TripAdvisor

La signorina Dinh xinh gai . La cortesia fatta persona. Bellissima e gentilissima. Professionalità al TOP. Consiglio hotel MERCURE per tutto....location food roooms. In modo particolare i miei complimenti vanno alla signorina che ho citato

Dear Mr. Roberto, Thank you very much for spending your precious time at Mercure Hai Phong. I am delighted to know that you had very good experience staying with us. Ms. Dinh always receives lots of compliments from customers, as well as the Hotel Management. I will make sure that your comment is widely known among the staff, and that there will be well-deserved reward for the excellent one, thereby motivating others to be more and more enthusiastic with work. We will be very pleased to welcome you back for your next stay in the near future. We wish you a lot of health and joy! BRUCE LEE GENERAL MANAGER

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 366 recensioni 9.4/10 Servizio
  • 149 recensioni 8.9/10 Pulizia
  • 112 recensioni 5.8/10 Comfort
  • 100 recensioni 9/10 Colazione
  • 75 recensioni 8.9/10 Atmosfera

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