Banyan Tree Lang Co Vietnam

Exceptional service, would rate this place more if I could. The place went far away compare to Six Senses (in my personal opinion) Staffs was friendly and professional, Bich went beyond. She took care for us from the first moment we walk in the resort. We are staying at one bedroom top hill villa and the view is so great. Despite of the bad weather, it was so relaxing with the heated jacuzzi and the view. The food at Azura was great, generous portion with cheap price. The Calzones was freshly baked and one of the best one I have had Highlights of the food here in Banyan Tree was Saffron, Chef Shiva and our waitress (Uyen) made our dinner becomes memorable. Every dishes came hot, well presented and tasty. It was my birthday, Bich and the team surprisingly prepared a birthday cake for me with warm wishes. Can’t expect for more.

We had the best time at the Banyan Tree with our three young kids. The hotel staff went above and beyond to ensure we all had a wonderful time. The villas are like a home away from home. The location is breathtakingly beautiful. We had stayed in Da Nang near the city almost 10 years' back, but this location was much much better. Felt very secluded, and the beach was clean and water clear. Our villa had a view of the sunrise over the ocean which was stunning. It's next to the Angsana and so we had access to the restaurants there as well which were in easy reach by buggy. We also took a boat tour round the hotel which is beautiful especially with the lanterns everywhere. The buggy staff and villa host, Bich, was so accommodating. I have a gluten intolerance and each night they gave jars of gluten free cookies at turn down, plus were mindful at each meal, and every booking they made for us the staff were already aware of the gluten intolerance. Bich gave us excellent suggestions for day trips which we followed. Bich organised for us to go on a boat ride at Coconut Forest near Hoi An was brilliant, fun and engaging for both parents and kids. She made everything very easy for us as we could communicate via whatsapp. Very personalised service! And above all that they were very very kind!

service throughout our stay is impeccable! our villa manager (Win) and the front desk are always available to help in every way they can to make sure everything runs smoothly for us to be fully relaxed at Banyan.

Vietnamese hospitality at its finest. That is what I felt during my stay at Banyan Tree Lang Co. We took the Seaview Hill Pool Villa for our stay. As a premium villa, there was absolutely nothing to complain about the room. It is just the type of accommodation I would like to have for my own home (and I do intend to refer the decor in future renovation!). The decor evoked a sense of calm and comfort, which is in line with the sort of vibe you would expect from Banyan Tree. Coupled with the fantastic infinity pool that offers a splendid view of the sea, you would not be faulted for not wanting to leave the villa at all. Pest control was done well - no mozzie in sight even though the temperature was getting quite high during our stay. What took the cake was the service level from the staff. Special shout out to Ms Nih, Ms Bich, Mr. Hieu Vo and everyone at Banyan Tree for such impeccable level of service. Ms Bich would check in with us every morning to make sure we were well taken care of, from meal reservations within the resort, to itinerary planning and arrangement to places of interest, to random enquiries generally. Ms Bich's attentiveness and service level did give me a cause for concern - I was wondering how she would out-do herself each day, and Ms Bich would without fail impress us over and over again. Having been to Da Nang before, and staying in a competitor resort in that prior stay, I must say that Banyan Tree Lang Co has punched well above its weight. We will be back.

nonostante il mal tempo un piacevole soggiorno coccolati da uno staff sempre attento, disponibile e gentile pulizia ai massimi livelli e servizio impeccabile.La direzione del hotel eccelsamente premurosa e attenta verso ogni esigenza della propria clientela.