Mercure Danang French Village Bana Hills 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 728 recensioni

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Mercure Danang French Village Bana Hills - Image 1
Mercure Danang French Village Bana Hills - Image 2
Mercure Danang French Village Bana Hills - Image 3
Mercure Danang French Village Bana Hills - Image 4
An Son, Hoa Son Commune, Hoa Vang District, 0 DANANG, Vietnam

Descrizione

I plus dell'hotel

  • "Raggiungibile in funivia riservata all'hotel tra le 07:00 e le 21:00 ogni giorno"

  • Facile accesso al parco a tema, ai negozi e al Ponte d'oro

  • Offerta sui biglietti per la funivia: solo VND 630.000/adulto. Soggetto a modifiche annuali.

  • Una miriade di attività ricreative e rilassanti disponibili

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Danang French Village Bana Hills

An Son, Hoa Son Commune, Hoa Vang District
0 DANANG
Vietnam

Coordinate GPS:16.001724, 107.997646

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  728 recensioni

Giudizio TripAdvisor  4.5/5  1.912 recensioni

ALEX

Punteggio Tripadvisor 5.0/5

의현 송 Recensione certificata TripAdvisor

직원이 너무 적극적으로 잘해주고 ALEX 가 우리를 케어해주면서 스테이크 파스타 샐러드 하나하나 설명해주고 서비스 와인이 좋아요

Bonjour, Xin chào! Dear Valued Guest, Mercure Danang French Village Bana Hills would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. Thank you so much for your kind words! We’re thrilled to hear that Alex provided you with exceptional service and took the time to explain the details of your meal, including the steak, pasta, and salad. Our staff is dedicated to ensuring that each guest feels well cared for, and it’s wonderful to know that Alex made your dining experience enjoyable. We’re also pleased to hear that you appreciated our service wine. Your feedback is invaluable to us, and we truly appreciate your compliments about our team. We look forward to welcoming you back for another delightful experience. If there’s anything we can do to make your next visit even more enjoyable, please feel free to reach out. Best regards, Guest Experience Department

วันหยุดสุดพิเศษที่บาน่าฮิลล์

Punteggio Tripadvisor 5.0/5

มณิสรา ก Recensione certificata TripAdvisor

วันนี้ได้มีโอกาสมาทานร้านอาหาร L'table restaurant น้องพนักงาน lira, lind, pick up kira และ hostess alva ต้อนรับเป็นอย่างดีค่ะ อาหารที่ได้รับประทานอาหารเช่น พิซซ่าอร่อยมากค่ะ กาแฟที่ได้ดื่มสั่งเป็นการแฟดำเวียดนาม มีความหอมละมุน รสชาติดีเป็นเอกลักษณ์มากค่ะ

Bonjour, Xin Chao! Dear Valued Guest, Thank you so much for sharing your wonderful review of your experience at L’Etable restaurant. We are delighted to hear that you enjoyed the delicious pizza and appreciated the unique flavor of our Vietnamese black coffee. It's great to know that the gentle fragrance and taste stood out for you. Our staff, especially Lira, Lind, Kira, and Alva, will be thrilled to hear your kind words about their service. We always aim to provide warm and attentive hospitality, and your feedback means a lot to us. We hope to welcome you back for more memorable moments at Ba Na Hills soon! Warm regards, Guest Experience Department

Jirawan Saiwanhwang

Punteggio Tripadvisor 5.0/5

OnAir00409179498 Recensione certificata TripAdvisor

พนักงานโรงแรมบริการดีมากบรรยากาศดี ห้องพักสะอาดวิวสวยมากพนักงานต้อนรับดีมากชื่อ Robert,Ellen,Ter บรรยากาศดีมากมีหมอกหนาตอนเช้ามีพระอาทิตย์ขึ้นอากาศดีมากๆอาหารอร่อยที่พักสะอาดนอนหลับสบายขี่สะดวกกกกมากกกกก

Bonjour, Xin chào! Dear OnAir00409179498, Thank you so much for your wonderful feedback regarding your recent stay at Mercure Danang French Village Bana Hills! We are delighted to hear that you had such a positive experience. We greatly appreciate your kind words about our staff, especially Robert, Ellen, and Ter. It’s wonderful to know that their efforts contributed to making your stay enjoyable. We pride ourselves on providing excellent service, and it’s rewarding to see our team recognized for their hard work. We’re thrilled that you enjoyed the beautiful views and the atmosphere, especially the morning fog and sunrise. It’s a magical experience that truly enhances the charm of our location. We’re also glad to hear that you found the food delicious and the accommodations clean and comfortable. Thank you for sharing your experience with us, and we hope to welcome you back for another memorable stay in the future! Best regards, Guest Experience Department

バナヒルズホテル

Punteggio Tripadvisor 1.0/5

Curious22591382862 Recensione certificata TripAdvisor

ランドリーサービスを利用したいと伝えてフロントで2回直接伝えてルームサービスのハウスキーパーに1回電話して分かりましたと言われたのに結局部屋に来た　痕跡はあったけど服を持って行ってくれなくて洗濯出来ませんでした。あとチェックアウト時に部屋を忘れ物などないか確認するので10分ほど待っててと言われて結局30分待ってもなにも言われなかったので自分から10分待っててと言われたけど部屋のチェックはまだですか？と聞いたら帰っていいよって言われました。　シャワーの水圧も弱く湯船側のお風呂のセン（蓋）も固すぎだしドライヤーも無かった。ホテルの外観やバナヒルズの人の少ない時間帯を見るには良いけどホテルとしては絶対おすすめできないです。すごく残念でした

Bonjour, Xin Chào! Dear Curious22591382862, Thank you for sharing your feedback regarding your recent stay at Mercure Danang French Village Bana Hills. We sincerely apologize for the inconveniences you experienced, particularly with the laundry service and the check-out process. It is unacceptable that your laundry was not collected despite your requests, and we understand how frustrating it must have been to wait longer than expected for your room check. We also appreciate your comments about the water pressure and the bathtub lid, as well as the absence of a hair dryer. Your insights are vital for us to improve our facilities and services. While we are pleased to hear that you enjoyed the beautiful exterior of the hotel and the quieter times at Bana Hills, we regret that your overall experience did not meet your expectations. Please rest assured that we will address these issues with our team to ensure better service for future guests. We truly value your feedback and hope to have the opportunity to welcome you back for a much-improved experience. Best regards, Guest Experience Department

บริการดีสุดสุดไปเลยประทับใจมากแต่การเขียนรีวิวค่อนข้างยากที่จะต้องใช้อักษรให้ครบ 120 ถึง 200 ตัวอักษรมันยากเกินไป ฉันไม่

Punteggio Tripadvisor 3.0/5

Kafiw S Recensione certificata TripAdvisor

บริการดีมาก ฉันเป็นคนไทย ประทับใจแต่ห้องอาหารปิดไวเกินไป ฉันมาช้า 6 นาทีเท่านั่น ร้านอาหาร บริการดี พนักงานน่ารัก ถ้ามีโอกาสหวังว่าจะได้มาพักที่นี่อีกครั้ง และฉันจะมาให้ทันกินอาหารเช้า น่าจะมีคนไทยในการช่วยในเรื่องของการสื่อสาร

Bonjour, Xin chào! Dear kafiws, Thank you so much for your kind review! We are thrilled to hear that you were impressed with the service and that our staff left a positive impression on you. We appreciate your feedback about the restaurant's closing time, and we will certainly take it into consideration to improve our guests' experience. We're sorry you missed out by just a few minutes, but we look forward to welcoming you again and ensuring you have plenty of time to enjoy breakfast! We also value your suggestion regarding having Thai-speaking staff to assist with communication and will review this to better serve our international guests. We hope to welcome you back in the future for another pleasant stay, and next time, we’ll make sure it’s even better! Warm regards, Guest Experience

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 1.303 recensioni 7.7/10 Cibo
  • 1.234 recensioni 8.9/10 Colazione
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