杭州悦榕庄 5 星

Tripadvisor 评级 5.0/5 3,061 评论

杭州悦榕庄 - Image 1
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描述

酒店其他优惠

  • 水疗保健中心

  • 室内泳池

  • 采用纯正东方设计风格的套房和别墅

  • 商务中心

  • 现场船坞

我们的客房

酒店位置

杭州悦榕庄

浙江省杭州市, 西湖区紫金港路, 西溪天堂国际旅游综合体2号
310030 杭州
中国

GPS:30.267114, 120.087032

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  3,061 评论

In-villa bbq dinner impressed our guests

Tripadvisor 评级 4.0/5

vinci319 Couples - 经 TripAdvisor 认证的评论

We booked a water terrace suite but they upgraded us to a water view villa, I think it might be because I booked the in-villa bbq dining which was great especially when you’re inviting guests over. The bbq dinner with a private chef and waiter, they had 2 options ¥688 for normal menu and ¥1088 for seafood menu, we had 2 of each which was more than enough to feed 4 adults and 2 children. The only reason I didn’t give it 5 stars is because the breakfast was very disappointing, I didn’t feel like it was Banyan tree level and also, the plants by the lake were not groomed, only the main areas of the hotel were well maintained.

Dear guest, thank you for taking the time to write this review. The feature of breakfast is to provide a variety of Hangzhou special snacks, so that non-local guests can enjoy Hangzhou food, we are very grateful for your suggestions, we will also guarantee the taste of the basis, gradually enrich the breakfast variety, to meet the diversified needs of guests.we sincerely look forward to your next visit.

A Wonderful Family Journey

Tripadvisor 评级 5.0/5

I1344VK_ 家庭住宿 - 经 TripAdvisor 认证的评论

I stayed here two days with my family. The staff did leave a deep impression to me for their hospitality, patient and willingness to help. I really enjoy the kindness of Neil Lv and the smile of Tako Huang, for making my first stay in Banyan Tree brand comfortable, arranged, and delightful. Though the hotel is under maintenance, the team has kept everything in its place. It is a great oppurtunity to immerse myself into the leisure time, since the signature landscape is there as usual, and the vila sends out the classical refined breath everywhere. It has been my first choice in Xixi wetlands park.

Dear guest, thank you for taking the time to write this lovely review. We are glad that you had a great hotel experience and we sincerely look forward to your next visit.

Nice but underwhelming

Tripadvisor 评级 4.0/5

Kevin22030 经 TripAdvisor 认证的评论

I stayed here in the two bedroom villa. The villa was nice enough. The front and back patios were excellent. Good sun during the day and nice and breezy at night. There were mosquitos, but being on the water that’s to be expected. The service was very basic. Occasionally there was a golf cart to take us to the villa but it was not consistent. Breakfast was also mediocre. For a hotel charging over US $1000 a night, we were expecting more. While the room was nice the service could have been better.

尊敬的宾客,您好!感谢您选择下榻杭州西溪悦榕庄并抽出宝贵的时间给予酒店积极的反馈。杭州西溪悦榕庄会一如既往的付出百分百努力,为客人提供最好的入住体验。期待您下次再来!

great getaway from noisy city

Tripadvisor 评级 5.0/5

robinyu511 Couples - 经 TripAdvisor 认证的评论

locate at the XiXi Paredise, no doubt one of the best luxry hotel nearby. services were high standard, hotel facilities was bit old, but well maintained. dont miss it if you expect quiet, tranquil escape

Run-down hardware maintained by BT services

Tripadvisor 评级 3.0/5

markq564 家庭住宿 - 经 TripAdvisor 认证的评论

The toilet smells sewage. It should not happen to a Banyan Tree. The hotel needs a makeup. The hardware is showing signs of wear and tear. The staff is good and service maintains the quality. But the hotel appears a person over prime. I would not choose to stay unless necessary.

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