Banyan Tree Hangzhou

Punteggio Tripadvisor 5.0/5 3.055 recensioni

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I plus dell'hotel

  • Spa and wellness centre

  • Indoor pool

  • Suites and villas designed with sublime oriental touches

  • Business Centre

  • Marina on site

Le nostre sistemazioni

Posizione dell'hotel

Banyan Tree Hangzhou

2 Westbrook Resort, Zijingang, Road, Hangzhou, Zhejiang Province

Coordinate GPS:30.267114, 120.087032

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  5.0/5  3.055 recensioni

Certificato d'eccellenza 2022

In-villa bbq dinner impressed our guests

Punteggio Tripadvisor 4.0/5

vinci319 In coppia - Recensione certificata TripAdvisor

We booked a water terrace suite but they upgraded us to a water view villa, I think it might be because I booked the in-villa bbq dining which was great especially when you’re inviting guests over. The bbq dinner with a private chef and waiter, they had 2 options ¥688 for normal menu and ¥1088 for seafood menu, we had 2 of each which was more than enough to feed 4 adults and 2 children. The only reason I didn’t give it 5 stars is because the breakfast was very disappointing, I didn’t feel like it was Banyan tree level and also, the plants by the lake were not groomed, only the main areas of the hotel were well maintained.

Dear guest, thank you for taking the time to write this review. The feature of breakfast is to provide a variety of Hangzhou special snacks, so that non-local guests can enjoy Hangzhou food, we are very grateful for your suggestions, we will also guarantee the taste of the basis, gradually enrich the breakfast variety, to meet the diversified needs of guests.we sincerely look forward to your next visit.

A Wonderful Family Journey

Punteggio Tripadvisor 5.0/5

I1344VK_ In famiglia - Recensione certificata TripAdvisor

I stayed here two days with my family. The staff did leave a deep impression to me for their hospitality, patient and willingness to help. I really enjoy the kindness of Neil Lv and the smile of Tako Huang, for making my first stay in Banyan Tree brand comfortable, arranged, and delightful. Though the hotel is under maintenance, the team has kept everything in its place. It is a great oppurtunity to immerse myself into the leisure time, since the signature landscape is there as usual, and the vila sends out the classical refined breath everywhere. It has been my first choice in Xixi wetlands park.

Dear guest, thank you for taking the time to write this lovely review. We are glad that you had a great hotel experience and we sincerely look forward to your next visit.

Nice but underwhelming

Punteggio Tripadvisor 4.0/5

Kevin22030 Recensione certificata TripAdvisor

I stayed here in the two bedroom villa. The villa was nice enough. The front and back patios were excellent. Good sun during the day and nice and breezy at night. There were mosquitos, but being on the water that’s to be expected. The service was very basic. Occasionally there was a golf cart to take us to the villa but it was not consistent. Breakfast was also mediocre. For a hotel charging over US $1000 a night, we were expecting more. While the room was nice the service could have been better.


great getaway from noisy city

Punteggio Tripadvisor 5.0/5

robinyu511 In coppia - Recensione certificata TripAdvisor

locate at the XiXi Paredise, no doubt one of the best luxry hotel nearby. services were high standard, hotel facilities was bit old, but well maintained. dont miss it if you expect quiet, tranquil escape

Run-down hardware maintained by BT services

Punteggio Tripadvisor 3.0/5

markq564 In famiglia - Recensione certificata TripAdvisor

The toilet smells sewage. It should not happen to a Banyan Tree. The hotel needs a makeup. The hardware is showing signs of wear and tear. The staff is good and service maintains the quality. But the hotel appears a person over prime. I would not choose to stay unless necessary.

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