Mercure Auckland Queen Street 4 stelle

Punteggio Tripadvisor 3.6/5 65 recensioni

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Posizione dell'hotel

Mercure Auckland Queen Street

500 Queen Street
1010 AUCKLAND
Nuova Zelanda

Coordinate GPS:-36.8567927, 174.7619403

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  3.6/5  65 recensioni

Interesting Experience

Punteggio Tripadvisor 3.0/5

Go18643137521 Recensione certificata TripAdvisor

The hotel is in a great location and the rooms are nicely done. The beds are comfortable and bathrooms clean. The hotel was let down by its service. We were a couple staying there and they only give one coffee sachet each per day, they didn’t not replenish the bathroom products when housekeeping were servicing the room. They didn’t give slippers but only one pair, not two. The final gripe was the heating, it was locked out and 18 degrees and the room felt very cold. We did get the temperature increased but it’s kept resetting to 18 degrees after around 15 minutes. For the price of this hotel, I felt I would be better staying at the ibis budget down the road. This is the first time I have had such issues at an Accor hotel.

Good top of Queen St - K Road option

Punteggio Tripadvisor 4.0/5

Woodinio Per affari - Recensione certificata TripAdvisor

I stayed for 24hours for work. The rooms are modern in a converted older building. The room itself - clean, freshly decorated- was small. Not much room round bed - esp for a couple of people and luggage. Small desk space did what it needed to. The deck and the bathroom were large comparatively! Deck got midday sun which was appreciated. The bed was comfy and the shower was powerful and hot. Reception staff were short and discourteous. Would recommend and I’d stay again.

Dismayed

Punteggio Tripadvisor 2.0/5

Karen1926 In famiglia - Recensione certificata TripAdvisor

Parking was not available when we arrived onsite. There was no mention of advanced booking for parking needed. Accor member benefits not accepted at restaurant as restaurant is not affiliated to the hotel. There is no information about this when booking. There is no service water in the room. You have to go to the lobby to access a drinking water dispenser. Staff were polite and very apologetic though.

Great Location

Punteggio Tripadvisor 4.0/5

mw00ding In coppia - Recensione certificata TripAdvisor

Great hotel near the K Road and Queen Street intersection with easy access to all Auckland CBD has to offer. The room was small, but suited our needs. Good sized bathroom which was clean and did not fog up while showering, however water pressure was not as strong as I would like. No problem for us as a married couple, howeevr be cautious of glass screen bathroom doors if staying in the room with a friend, rather than partner, it lacks privicy and sound proofing. Breakfast had several different buffet options, hot and cold and was generally better than equivalent hotel included breakfasts. A bit of waiting while to get checked in, and again while they checked the room was ready, although appreciated, when in the city for under 24hrs, this time could have been spent better. I would stay here again, if we were wanting to base ourselves in this location. I did rate the cleanliness of our room. The staff we encountered at reception, in passing on our floor and breakfast were all very friendly and helpful.

Stay somewhere else..

Punteggio Tripadvisor 1.0/5

herrbiee Recensione certificata TripAdvisor

Terrible experience, room wasn't ready until after 3 and were placed on a lower floor to friends we had booked with, someone tried to enter our room and 10 minutes later two strangers walked into our room expecting it to be empty. Then our access cards would not work for our room or lift, to top it off the heat pump blew cold air into the room sounding like it was draining water and the telly was broken and does not work!!! Offered 20% discount, we would have packed up and stayed somewhere else had our friends not been staying there too. Wouldn't recommend but the staff are nice

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