Mercure Auckland Queen Street 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 212 recensioni

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500 Queen Street, 1010 AUCKLAND, Nuova Zelanda

Descrizione

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Posizione dell'hotel

Mercure Auckland Queen Street

500 Queen Street
1010 AUCKLAND
Nuova Zelanda

Coordinate GPS:-36.8567927, 174.7619403

Telefono
Fax +64 9 281 6364

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
Vicino alla proprietà
  • Parcheggio

Lone Star Queen Street

Lone Star Queen Street, come and enjoy all of your Lone Star Favorites in a new venue. Located inside the Mercure Auckland Queen Street Hotel. **Please note this is a standalone restaurant and does not accept Accor Plus Discount.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  212 recensioni

Giudizio TripAdvisor  3.6/5  68 recensioni

Room for improvement on the service and behavior of the reception staff.

Punteggio Tripadvisor 3.0/5

PeterS13443 Recensione certificata TripAdvisor

Stayed here for three days over a weekend. After a long day's travel on the Friday arrived to a very poor reception. The young man at reception loaded the EFPOS machine with $100.00 for me to pay, to cover "Incidentals" When I refused to pay, he then looked at the computer, and quickly retracted, the bond, stating that he had a long day. I found the room to be very good. Not a lot of room between the bed and the wall. The rain shower configuration was great. The shower was exceptional. Unfortunately the room was not serviced on the Saturday. I had to go to reception for my milk, and coffee. On checking out the man behind reception, asked for $120.00 for meal expenses.I don't have any sense of humor, at my age, for this sort of nonsense. Again, I said NO and he retracted the request. Maybe the receptionist thinks their funny. I was pleased with this location, and will consider staying again, should I want accommodation in the area. Breakfast at the Lone Star was very good. Right next door, and a typical Hotel Breakfast menu.

A comfortable stay

Punteggio Tripadvisor 4.0/5

BirdPinoTrollFin Recensione certificata TripAdvisor

It was my first time staying at this hotel. I have a mixed feeling about my experience. Positive: Very friendly staff and welcoming. Rooms are well maintained and big. Bathroom is very spacious. Not so positive: It is centrally located, althought I counted time walking from the hotel to the harbour, 25 to 30 minutes. As Auckland city is builder on many different volcano fields, it is very hilly which means a steepy walk back to the hotel. My room's safe is not working and I was told it can not be required. The gym is so small and not very useful. Welcome drink for Gold member: very limited option unlike those offered by its counterparts such as Novotel. I arrived at the bar at 4.30pm, had a welcome drink and ask if Happy Hour is still on and was told it had finished despite it advertised the happy hour is between 4 and 6pm. Overall it was a comfortable stay but there are more rooms for further improvement.

Giudizio clienti 5.0/5

Marco C. Ospite singolo - Avvisi confermati di ALL

Posizionato a ridosso del CBD, resina le gentile e camere ottime.

Great hotel and customer services

Punteggio Tripadvisor 5.0/5

Laura M Da solo - Recensione certificata TripAdvisor

I stayed at Mercure Queen Street. I came on own for family meet up. Was too early to check into actual room but they were very accommodating. I paid for parking and put car there. Was very secure underground parking, not bad price for assurance of security. The man put my case into locked cupboard u til I returned later to room. Lovely room, decor great. Bathroom and everything modern and clean. All staff I saw were friendly, polite and accommodating. Definitely be back if in Auckland 👍👍

Interesting Experience

Punteggio Tripadvisor 3.0/5

Go18643137521 Recensione certificata TripAdvisor

The hotel is in a great location and the rooms are nicely done. The beds are comfortable and bathrooms clean. The hotel was let down by its service. We were a couple staying there and they only give one coffee sachet each per day, they didn’t not replenish the bathroom products when housekeeping were servicing the room. They didn’t give slippers but only one pair, not two. The final gripe was the heating, it was locked out and 18 degrees and the room felt very cold. We did get the temperature increased but it’s kept resetting to 18 degrees after around 15 minutes. For the price of this hotel, I felt I would be better staying at the ibis budget down the road. This is the first time I have had such issues at an Accor hotel.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 15 recensioni 8.1/10 Internet
  • 525 recensioni 7/10 Comfort
  • 381 recensioni 8.2/10 Pulizia
  • 296 recensioni 6.7/10 Colazione
  • 200 recensioni 8.4/10 Atmosfera

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.