リクソス プレジデント アスタナ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 414 件のレビュー

リクソス プレジデント アスタナ - Image 1
リクソス プレジデント アスタナ - Image 2
リクソス プレジデント アスタナ - Image 3
リクソス プレジデント アスタナ - Image 4
Kunayeva 7, 010000 アスタナ, カザフスタン

説明

ホテルのその他の情報

  • 独自の立地

  • 独特のロビーバー

  • 会議 & イベント

  • 町最大のスパ

  • トルコ伝統料理レストラン

当ホテルの客室

ホテル所在地

リクソス プレジデント アスタナ

Kunayeva 7
010000 アスタナ
カザフスタン

GPS:51.133834, 71.42131448

電話番号
ファックス +7 7172 24 27 60

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  414 件のレビュー

トリップアドバイザーの評価  4.4/5  519 件のレビュー

Great hotel

トリップアドバイザーの評価 4.0/5

AndersUA トリップアドバイザー認証口コミ

Absolutely central location, perfect for business trips and interacting with governmental bodies. A bit outdated rooms (noisy aircon) but excellent service and breakfast.

Dear Mr. Anders, Thank you for your thoughtful review and for choosing to stay with us. We're delighted to hear that you enjoyed our central location, excellent service, and breakfast — especially during a busy business trip. We appreciate your feedback regarding the room and air conditioning. While our style leans toward the classic, we strive to ensure that everything remains clean, functional, and comfortable for our guests. We truly hope to have the pleasure of welcoming you back in the future. Kind regards, General Manager Tansel Tercan

not five star

トリップアドバイザーの評価 3.0/5

Stay91178 トリップアドバイザー認証口コミ

This place has the best saunas in town, but the rooms and service are disappointing. The selection of saunas and their maintenance are excellent, although the pool is often crowded. Rooms smell of smoke and look tired. The personnel try to help but are poorly trained and often fail to understand customer requests. Staff seem to have little authority and appear intimidated by their foreign managers. Overall, it’s run with the kind of indifference you often see in Turkish hotels — great facilities, mediocre hospitality.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our sauna facilities and appreciated their quality and maintenance. However, we’re truly sorry to learn that other aspects of your stay did not meet your expectations. Your comments regarding the service, room condition, and staff training are being taken seriously, and we will review these areas with our team to ensure improvements are made. We strive to offer not only excellent facilities but also warm and attentive hospitality, and we regret that this was not your experience. We also want to clarify that we value all our team members equally and work hard to create a supportive and respectful environment for both guests and staff, regardless of background or position. We hope to have the opportunity to welcome you again in the future and provide a more enjoyable experience. Warm regards, General manager Tansel Tercan

Really enjoyed my stay! The hotel was cozy and well-maintained.

トリップアドバイザーの評価 5.0/5

Мадина С トリップアドバイザー認証口コミ

Stay was pleasant, great facilities that requires some renovation. Friendly staff, special thanks to Artur for his professionalism and kindness. He made our stay very comfortable.

Dear Guest, First and foremost, thank you for taking the time to share your feedback about your stay at our hotel. We are truly pleased to hear that you enjoyed your visit and appreciated the cozy atmosphere and well-maintained facilities. A special thank you for your kind words about our team member, Artur. We will certainly pass along your compliments to him — such feedback is always a great motivation for our staff and inspires us to keep improving. We also appreciate your note regarding the need for some renovations. Please rest assured that we take all comments seriously and will consider this as we continue to enhance our services and facilities. Thank you once again for your kind review. We look forward to welcoming you back in the future. Kind regards, General Manager Tansel Tercan

A hotel maching the beakfast to its 5 star rating

トリップアドバイザーの評価 5.0/5

ArturS764 トリップアドバイザー認証口コミ

The hotel is very nice with wide open spaces and all the amenities that you might desire in a 5 star hotel. Like any hotel in Kazkhstan it has a security check portal right at the very entrance. The reception personnel is friendly and their command of English language is good. The rooms are spacious and the furniture is very convenient for a business traveler. I very much appreciated the provided work desk and chair and also the seatee with a leg rest. The bathroom is big enough and all the toiletries are provided for in abundance. The closet has its urual safe with a keypad and also an ironing board and an iron for clothes pressing. I missed the regular garbage bin near the coffee maker and also a garbage bin underneath the bathroom sink. The spa is very good and you can have a blast in the gym and also a second blast in the pool area, or the hamam. Beware that only the B elevators are reaching the spa (-1) level. The A elevators situated near the reception are not reaching the spa level. For an European traveler, it was quite a suprise to find out the the actual Irish Pub is allowing smoking. It is a very big bar and it's more like a sports bar fitted with giant screens perfect to watch various sports. But the top enchantment of this hotel was its breakfast. It is an excellent breakfast and if even the most grumpy traveler would eventualy comment about different things about the hotel, the breakfast is the one to keep them quiet. Usually big hotels are doing their level best to save costs and keep the breakfast expenses quite low. Not this hotel. I really enjoyed every single minute of the breaskfast and I do really hope to be back there sometime.

Dear guest, Thank you very much for taking the time to share such a detailed review of your recent stay at Rixos President Astana. We are truly delighted to know that you enjoyed your experience with us and that so many aspects of your stay met your expectations. Thank you once again for your valuable feedback. We look forward to welcoming you back to Rixos President Astana for another exceptional stay in the near future. Kind regards, General Manager Tansel Tercan

居心地の良い部屋、暖かさ

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

具合が悪かったので滞在自体を楽しめませんでしたが、ゆっくりと休養できました。

拝啓、野口様 この度は、私たちのホテルでのご滞在についてご意見をお寄せいただき、誠にありがとうございます。風邪のため、十分にご滞在をお楽しみいただけなかったことを非常に残念に思います。現在はお元気になられたことを願っております。 次回のご滞在がより快適で、心からお楽しみいただけるものとなりますよう、スタッフ一同願っております。 敬具 ゼネラルマネージャー タンセル・テルジャン

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 122 件のレビュー 9.1/10 ロケーション
  • 233 件のレビュー 7.2/10 客室
  • 334 件のレビュー 8.9/10 サービス
  • 7 件のレビュー 6.5/10 インターネット
  • 159 件のレビュー 8.2/10 料理
  • 137 件のレビュー 8.8/10 朝食
  • 127 件のレビュー 7.7/10 雰囲気
  • 88 件のレビュー 7.4/10 清潔さ

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周辺の他の施設

イビス アスタナ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 (238 件のレビュー)

At 3.132 km

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