イビス アスタナ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 317 件のレビュー

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38 Tauelsizdik Ave, Kazakhstan, 010000 NUR SULTAN (ASTANA), カザフスタン

説明

ホテルのその他の情報

  • ホテル全館で高速インターネットが無料

  • 好立地

  • 駐車場を無料でご利用いただけます

  • 朝食は、早朝 4:00 から、ゆっくり 12:00 までお召し上がりいただけます。

  • ペット同伴可

当ホテルの客室

ホテル所在地

イビス アスタナ

38 Tauelsizdik Ave, Kazakhstan
010000 NUR SULTAN (ASTANA)
カザフスタン

GPS:51.138706, 71.465475

電話番号
ファックス +7 7172 70 82 22

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  317 件のレビュー

トリップアドバイザーの評価  4.0/5  217 件のレビュー

Ibis with Bathrobes but no Wifi

トリップアドバイザーの評価 3.0/5

ZenHealer7 トリップアドバイザー認証口コミ

I have stayed in Ibis all over the world and like their budget oriented value offering. However, I have never stayed in such a spacious room as here. It came with bathrobes and slippers but no wifi. My room was changed twice but still no wifi and I finally gave up using my expensive hotspot. Also, this hotel is located on the Right Bank while all important landmarks are on the Left. Further, as in this part of the world, breakfast is pathetic with industrial quality fare focused on the local carnivores. Even the coffee tasted like gutter water.

Very very overpiced

トリップアドバイザーの評価 1.0/5

evgenyo2023 トリップアドバイザー認証口コミ

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

トリップアドバイザーの評価 5.0/5

myronzabigaylo ビジネス - トリップアドバイザー認証口コミ

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Excellent

トリップアドバイザーの評価 5.0/5

Milana K トリップアドバイザー認証口コミ

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

Does the job for its price

トリップアドバイザーの評価 3.0/5

990MatthieuL ビジネス - トリップアドバイザー認証口コミ

The staff is very friendly, and the Accord standard are respected. The room are equipped as per Ibis standards. I cannot have negative to say. I just had the feeling that the hotel is getting a bit old.

Dear guest, We are very appreciate for your comments. I will share you review with my team. We work for it every day, so thank you very much. Looking forward your next stay!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 150 件のレビュー 9.2/10 ロケーション
  • 365 件のレビュー 5.3/10 客室
  • 308 件のレビュー 9.1/10 サービス
  • 23 件のレビュー 6.2/10 インターネット
  • 160 件のレビュー 4.1/10 快適さ
  • 142 件のレビュー 7.6/10 朝食
  • 126 件のレビュー 7.9/10 清潔さ
  • 51 件のレビュー 9/10 お値打ち度

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周辺の他の施設

リクソス プレジデント アスタナ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 (741 件のレビュー)

At 3.128 km

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