宜必思尚品巴黎民族广场文森庭院大道酒店 3 星

客户意见评级 (ALL 评级) 4.4/5 731 评论

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96 Cours De Vincennes, 75012 巴黎, 法国

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酒店其他优惠

  • 酒店已获得"安心悦界"认证，提供酒店内餐饮解决方案

  • 巴黎市中心的一处安静的绿色花园

  • 我们所有房价都包含早餐和无线网络

  • 酒店地理位置优越，方便前往巴黎的主要旅游景点和历史建筑

  • 可容纳 4 人的家庭连通房

我们的客房

酒店位置

宜必思尚品巴黎民族广场文森庭院大道酒店

96 Cours De Vincennes
75012 巴黎
法国

GPS:48.846876, 2.408013

电话
传真 +33 1 43 43 45 30

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  731 评论

TripAdvisor 评级  4.0/5  195 评论

Our suitcases were forced and we were robbed inside our rooms!!

Tripadvisor 评级 1.0/5

nyantoine 经 TripAdvisor 认证的评论

We were supposed to stay 3 nights in this hotel. After our first night, my wife, 2 kids, and I went out in the morning and returned in the late evening. We then found our 4 suitcases have been forced and a couple of valuable items have been stolen inside. 2 suitcases have clearly been forced (see picture) and the other 2 were opened without a trace via the TSA lock. Overall security at this hotel is poor with no physical restriction to access the room floors and security cameras do not seem to cover all the common areas. The response from the hotel staff was the following: - From the 3 people I talked to, no one came to the rooms (we had 2 rooms) to see what happened. - Staff bounced me from one person to the next. After insisting the next morning, the assistant manager was called and the only thing she found to say was that I was disturbing her on her day off! When I met her the next day, she blamed the theft on the airline or airport staff. When she realized it made no sense (since the items robbed were in the carry on suitcase), she then basically called me a liar. - She refused to show me any evidence of who entered the room (key card log or security cameras) and basically said that she will not do anything until the police comes to investigate. She promised to talk to the manager and get back to me, but I never heard from them. We ended up checking out 1 day early since my wife and kids did not feel safe in this hotel. The hotel did not offer to refund anything from my prepaid rooms. I raised the issue to Accor who did nothing else but repeat what the hotel staff is saying. There doesn't seem to be any quality of service standard in this hotel group. Avoid this hotel, and avoid any Accor hotel (Ibis, Mercure, Novotel, Sofitel, etc...) for that matter since they seem to treat theft in their hotel rooms as something normal that does not warrant any action.

Dear Mr Malcourant, We receive this comment more than 9 months after your visit to Paris. We want to clarify some of the information you write about your comment. We followed the procedure and explained it to you, a statement to the police is essential. This is in the French law. We asked you for the oral procedure, it was never transmitted to us. We haven’t had a call from the police. We did not accuse the airline definitively, we talked about the other possibilities of this incident because we had no proof the same morning of the course of the incident. We also didn’t call you a liar, we explained that we needed investigations and evidence to understand the situation. We did not refuse any refund, we asked you for an invoice for the brand bag that you reported stolen. The purpose is to make an insurance declaration for your compensation. Invoice that you never sent us. You pointed fingers at one of our employees and made racist and defamatory comments about her. This is unacceptable to us. You apprehended our guests that morning to tell them to flee our hotel because we were thieves, this is also defamatory. We confirm once again that personal has in no way stolen from your room. You can contact us directly by email. Regards General Manager

Thank you Sophie

Tripadvisor 评级 5.0/5

Franci S Solo travel - 经 TripAdvisor 认证的评论

Cleaned! Comfortable rooms and some of them with a big bathroom. Water and coffee (and marshmallow :-) ) at your disposal for free! At any time. Good breakfast (also for lactosio free needed) A nice little internal garden where staying on relax. Very nice the persons at the reception First of all Sophie

Thank you very much! Looking forward to welcoming you again on a future trip. Sophie and the whole team ibis Styles Paris Nation Cours de Vincennes:)

地點十分便利，出門就有電車和地鐵

客户意见评级 4.0/5

C. 家庭住宿 - 所有已确认评论

接待人員非常和善，而且願意讓我們先寄放行李，24小時的咖啡和茶讓旅人很暖心，早餐簡單但有足夠的營養，適合帶小孩的家庭。

尊敬的 CHIA YU C.： 非常感谢您在入住我们酒店后收到此消息 :) 宜必思尚品国家大道文森酒店团队期待在巴黎再次见到您

Nice people, tiny rooms, few facilities.

Tripadvisor 评级 3.0/5

Garry_Morgan Friends getaway - 经 TripAdvisor 认证的评论

Just returned from a 4 night stay at this hotel. The staff are simply wonderful. Nothing is too much trouble for them. However the rooms are cramped and small with nothing in the room other than a bed and a TV. No wardrobes or indeed anywhere to put clothing. There is no bar or common room to sit at night except for a very small sofa in reception. They advertised 180 euros a night. We didn't pay that but this hotel is very expensive for so little facilities. However the bed was very comfortable, I found them quiet too and the staff make this place bearable...

noisy, quite dirty, low level

Tripadvisor 评级 2.0/5

oibafomer 商务住宿 - 经 TripAdvisor 认证的评论

located on the east side of the city, close to metro and other public transportation. it's on a big Avenue, full of traffic and noise. rooms are pretty small and not much clean, with hairs everywhere (on the bed, in the toilet, on the curtains). breakfast is ok. low level wrt other Ibis hotel in the world. not good the ratio quality/price...

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Paris Nation Cours de Vincennes. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angélique

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 329 评论 9.4/10 位置
  • 488 评论 6.1/10 房间
  • 474 评论 9.5/10 服务
  • 306 评论 7.9/10 早餐
  • 178 评论 6.8/10 清洁度

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