Mercure Hangzhou West Lake

Mercure Hangzhou West Lake 4 gwiazdki

Ocena na stronie TripAdvisor 4.0/5 Liczba opinii: 27

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hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District


  • Samolotem

    XIAOSHAN INT W 28km / 17,4 mil

  • Samolotem

    XIAOSHAN INTL W 28km / 17,4 mil

  • Pociągiem

    HANGZHOUDONG W 9km / 5,59 mil

  • Pociągiem

    HANGZHOUDONG W 9km / 5,59 mil

Pozycja GPS:30.25939, 120.17133

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
W pobliżu obiektu
  • Parking


Located on Level 1, our All Day Dining restaurant blends Western cuisine with Eastern delicacies. It serves a delicious and healthy breakfast, lunch and dinner. Customised buffet options are available.

Nasze pokoje

The hotel has 292 rooms which feature classic French design and comprehensive facilities. Free high speed WIFI is available throughout the hotel.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena TripAdvisor  4.0/5  Liczba opinii: 27

One of the best mercure in hangzhou

Ocena na stronie TripAdvisor 5.0/5

260marcellk Solo travel - Opinia zatwierdzona w TripAdvisor

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

Great Staff !

Ocena na stronie TripAdvisor 4.0/5

richardliewcf Opinia zatwierdzona w TripAdvisor

Stayed between 27 - 29 Nov. The staff are friendly. Only slight negative is that the room size is a bit small and the food. Watch out for the 2 robots....they kinda block the corridor to the lifts. Ha..ha.

Great Stay, Incredible Staff

Ocena na stronie TripAdvisor 5.0/5

AmieS133 Opinia zatwierdzona w TripAdvisor

To start with, the hotel was great. The breakfast buffet was amazing, the room was beautiful and clean. Aside from that, the staff really went above and beyond for my mother and I. She ended up falling while we were at a tea farm. She ended up breaking her collarbone and a couple of ribs. As soon as we got back to the hotel, the staff knew something was wrong and immediately came to help us. They booked flights home for us on the spot, managed to find a pretty good price with only one layover. They also helped me pack up our stuff, made sure nothing was left behind, and made sure that we got to the airport on time. It would have been a much more difficult night without their help. We got back from the hospital and were on a plane within three hours because of them. I can not thank them enough.

Excellent services

Ocena na stronie TripAdvisor 5.0/5

sarah152018 Friends getaway - Opinia zatwierdzona w TripAdvisor

Had a great stay in the hotel. Clean and modern hotel. Good location to go everywhere. Friendly staff especially staff Sara. When we arrived the hotel, she came out and welcoming us. Helped us with the luggage and assisted us upon checking in to make sure our check in went smoothly. Besides this, because I'm a Accor member, get free upgrade. Really appreciated it. Highly recommended.

Stay for the Room not the Food

Ocena na stronie TripAdvisor 3.0/5

harleluyax Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The Breakfast was Horrible. It says Egg station but the guy could make only fried eggs , I asked for Omelet, he says no. Definitely not staying here again. The day before I also stopped for lunch around 2 pm, the menu was limited .. and many things were not available. Room is fine, just horrible place for F&B.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 068 Liczba opinii 9.1/10 Lokalizacja
  • 1 364 Liczba opinii 8.4/10 Pokój
  • 2 790 Liczba opinii 9.7/10 Obsługa
  • 9 Liczba opinii 5.6/10 Internet
  • 741 Liczba opinii 9.6/10 Śniadanie
  • 567 Liczba opinii 9.5/10 Czystość
  • 553 Liczba opinii 9.8/10 Klimat
  • 411 Liczba opinii 4.3/10 Komfort

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