博德鲁姆里克萨斯高级酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,158 评论

博德鲁姆里克萨斯高级酒店 - Image 1
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Zeytinlikahve mevkii, 48400 博德鲁姆, 土耳其

描述

酒店其他优惠

  • 豪华私人别墅

  • 岛上活动

  • 令人叹为观止的大自然

  • 健康美食

  • 全套娱乐设施

我们的客房

酒店位置

博德鲁姆里克萨斯高级酒店

Zeytinlikahve mevkii
48400 博德鲁姆
土耳其

GPS:37.09478, 27.49268

电话
传真 +90 252 337 12 28

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,158 评论

TripAdvisor 评级  4.5/5  5,461 评论

Disappointing...!

Tripadvisor 评级 1.0/5

sevim A 经 TripAdvisor 认证的评论

I booked this holiday as a very important and potentially one of our final holidays all together due to my father in laws health. As you are aware, our entire holiday was ruined because of both my mother in laws broken hand as well as for my 5 days of hospitalisation due to something I either ate or drunk while at your hotel. The main issue of course being my mother in laws broken hand. Not only did that ruin her whole holiday in that she couldn't swim or use any of the facilities, but also just in terms of everyday life even now that she's back as she is battling to dress and perform her usual daily activities. It's clear that you understand the severity of this due to how quickly you reacted once I had provided you with photo evidence. I had explained the importance of this holiday to you and due to the above, it was totally ruined. I appreciate your gesture of 3 days to use again, however what I would like - which I feel is reasonable due to the circumstances-is either a FULL refund for the 5 of us OR for us to redo our holiday fully paid for by yourselves. I will attach the photos again. I hope we will be able to resolve this without me taking further action.

Anti sanitary

Tripadvisor 评级 4.0/5

aygerimim 经 TripAdvisor 认证的评论

Cleaning is very bad. Floor was very dirty every time after housekeeping CLEANING, so we had to clean it themselves with wet wipes! I guess they just wipe all the floors in the room with one unwashed cloth. Stuff is friendly, helpful. Meal was good. Wine and champagne were awful. They could be better for such as “premium” hotel with 5 stars.

Dear Guest, We firstly appreciate your time and effort to let us know how your experience was. We are truly sorry to see that you are unsatisfied with the cleaning services. As we are Rixos Family, this service type is cared a lot and you can be assured that wew will investigate it. If there is any adjustable issue we will be work on it. We are also happy to see that our staff was frendly and helpful while assisting you. This will be a great motivation for the teams whose help your satisfaction. We are glad to welcome you here and we hope that we can present an unforgettable holiday memory in your next stay! Kind regards, Rixos Premium Bodrum Management

Bodrum+Rixos+Accor=❤️

Tripadvisor 评级 5.0/5

771semens 经 TripAdvisor 认证的评论

First of all, I would like to ask why awesome man Ozan Kaya working in guest relations? My son forgot his cap in Rixy club. I emmediately wrote there and they keep it. But Ozan Kaya after four days after I wrote him answer me: “We have asked for you but it could not been found” I wrote in kids club again, they answer cap still in kids club. Now I waiting from Rixos to sent this cap to Rixos Abu-Dhabi by 21 February 2025 our next stay. Let me thank all Rixos Premium Bodrum team especially ALPER ALP in the reception and people’s restaurant stuff for beautiful service and unforgettable holiday in Bodrum. Accor membership is the most important thing to make usual holiday to be great. I’m Diamond Accor member and I recommend everyone to use it for upgrade, discount and many other good for you things. Rixos Premium Bodrum hotel has large beautiful territory with fantastic views, nice beach with clear blue water, magnificent old olive trees, personal island and many other facilities. I would like to note nice food, especially fresh croissants in morning, spa is large, guest relations team help quickly, Rixy Club kids club team working nice with children. Bodrum city have super interesting Paul’s Castle and yacht charter with good prices. Weather was +24+25, water was great to swim at the second part of October!

Dear Guest, Thank you for your thoughts regarding of your stay. We are always pleased to get your feedbacks. Firstly we thank you that you shared your positive review for reception team, Sport team, Guest Relations Team and restaurant teams. We will be glad to pass special thanks into relevant teams for their contribution into your satisfaction. On the other we are deepyl sorry that you have forgetten one of your item behind you. Our Lost&Found group will be checked with the head managers and the necessary actions will be taken to prevent future occurence again. You can be assured that proper action is taken to avoid any communication mistake that you have face with. We again thank you for your valuable time and appreciate your thoughts. We hope to welcome you again in Rixos Bodrum and serve better.. Kind regards, Rixos Premium Bodrum Management

WE WERE IN HEAVEN

Tripadvisor 评级 5.0/5

yerzhova1021 经 TripAdvisor 认证的评论

It was the best vacation of our lives. We came to celebrate my birthday and although the a la carte was already closed, as the season is ending, the hotel staff did everything possible to make this day special. I was very surprised. My husband and I are delighted with everything. Starting from the design and interior, everything is very aesthetic, you want to take pictures of every corner. The softest bed, you will not want to get out of it. Food and drinks, service, everything is just at the highest level. Serving dishes like in the best restaurants. And the cocktails here are fantastic. Here you really feel special. Live music every night, it was truly unforgettable. All the details, service, smiling staff and the atmosphere allowed us to really be in paradise. Our favorite hotel, we will definitely come back. Huge thanks to Çağdaş Bey and Ozan Bey thank you very much for your hospitality, your hotel deserves a million stars❤️🙏🏼🙏🏼

Dear Guest, This is such a big pleasure to see that you have chosen us for your special occasion and on behalf of Rixos Bodrum we wish you again a fantastic new age! We are glad to see that the hotel staff made everything for your special day and you enjoyed with the staff hospitality and welcoming. We are honored to see two department managers's name above and you can be assured that we will pass special thanks into Mr. Çağdaş and Mr. Ozan for their contribution. We will always welcome you in this resort and can not wait to meet you again in your next vacations! Kind regards, Rixos Premium Bodrum Management

Amazing hotel one of the best!

Tripadvisor 评级 5.0/5

RajUK007 经 TripAdvisor 认证的评论

I came with my family in October. Upgraded our room and it was money well spent. I am in room 3812 and is one of the best hotel rooms I have ever had. Very clean, great food and friendly staff. First time I have stayed in a Rixos and if they are all like this one looking forward to visiting the others.

Dear Guest, Warm Greetings from Rixos Bodrum! Thank you for your valuable thoughts. We appreciate to see that you called "Amazing" on the caption of hotel and you had a fantastic time here. From your free upgrade service to cleaning service, all relevant departments will be motivated and given massive thanks for their help into your saitsfaction. We always care your feedbacks and more than happy to see positives! We again thank you for your time and effort and can not wait to seeing you again! Kind regards, Rixos Premium Bodrum Management

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 562 评论 9.1/10 位置
  • 937 评论 7.6/10 房间
  • 1,844 评论 8.8/10 服务
  • 8 评论 6.7/10 上网
  • 1,216 评论 8.5/10 食物
  • 624 评论 8.6/10 清洁度
  • 586 评论 8.2/10 设施
  • 539 评论 7/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。