博德鲁姆海滩瑞士度假酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 378 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 直接坐落在滨水区

  • 提供各种房型,可欣赏海景和花园景观

  • 步行即可到达最近的图古特雷斯小镇

  • 方便进入私人海滩

  • Pürovel 水疗健身中心面积超过 1700 平方米,带室内泳池。

我们的客房

酒店位置

博德鲁姆海滩瑞士度假酒店

Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi
48400 博德鲁姆
土耳其

GPS:36.980397, 27.257578

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  378 评论

TripAdvisor 评级  4.5/5  541 评论

A truly unpleasant and unsanitary experience'

Tripadvisor 评级 1.0/5

Haluk B 经 TripAdvisor 认证的评论

The hotel was like a ghost town, it was understaffed and poorly serviced. The toilets by the beach had no water, and the manager gave me attitude when I complained. Instead of apologizing and trying to make it up to us, he asked me if I had any idea about the scarcity of water problem in the Bodrum area. I asked him if he was aware that it was a 5-star hotel charging hundreds of Euros per night, and the lack of water in toilets is unacceptable, not to mention a major health code violation. They didn't even feel the need to put up a warning sign so that guests wouldn't find out about the situation after using the toilet! We had to use drinking water to wash our hands. The minibars were empty and they did not make the room unless you asked them to! The restaurant staff were so uneducated that they believed it was normal to serve wine that was opened 10 days ago. They said they serve white wine within 10 days of opening the bottle and red wine up until 2 weeks after opening the bottle. Naturally, what they served tasted horrible and was returned immediately. It is beyond belief that a hotel within the Siwssotel franchise would be this bad, they should have been mortified by the feedback but they didn't even realize the situation and were so agressive instead of being apologetic. The whole thing was disgusting and if I didn't pay upfront, I would have left after the first night. I would strongly suggest to stay clear off this so-called "resort".

Dear BilgicH, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Barış GENÇOĞLU General Manager

Simply the best

Tripadvisor 评级 5.0/5

Explore16847575307 家庭住宿 - 经 TripAdvisor 认证的评论

I stay at Swissotel Bodrum every year with my family. Excellent location, amazing sea view, spacious beach, very friendly staff. Located few minutes drive from Turgutreis town and the marina, where you can find all types of shops and restaurants. We can not wait to be there again next summer.

Dear Explore16847575307, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Not a Five star experience

Tripadvisor 评级 3.0/5

Fred A 经 TripAdvisor 认证的评论

Major issue with staff foriegn languages .They do not understand what you need. The pool doesn't have a bar near it and it takes too long to get served .The hotel is not near anything and the access is limited.Not many facilities at the hotel if you want eating or drinking options

Dear FredA280, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barış GENÇOĞLU General Manager

Friendly asmosphere

Tripadvisor 评级 5.0/5

Zeynep G 家庭住宿 - 经 TripAdvisor 认证的评论

Calm holiday destination. The staff memebers are friendly. The rooms are spacious. One of the days we atayed coincides with my birthday. We found a small cake for celebrating me when we entered the room in the afternoon. It was a nice surprise.

Dear Zeynep G, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Experience of the hotel

Tripadvisor 评级 5.0/5

mariam a 经 TripAdvisor 认证的评论

The hotel is a wonderful place with great beach and the staff were awesome being friendly with lovely smile. Specially Mr. Dogukan was one of the best staff we met, he was lovely young helpful man. All other staff are great and lovely too, excellent management. Would recommend to do something about the noise and isolation for the rooms. Best luck

Dear mariamaB3075TY, Warm greetings from Swissotel Resort Bodrum Beach! Thank you very much for sharing your experience with us and we hope your next visit will be as pleasant as the previous one. Best Regards, Barış GENCOĞLU General Manager

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其他网络用户评价我们的酒店

  • 120 评论 7.3/10 位置
  • 204 评论 8.5/10 房间
  • 354 评论 9/10 服务
  • 108 评论 8.1/10 早餐
  • 105 评论 8.3/10 舒适度
  • 101 评论 8.3/10 设施
  • 95 评论 9.3/10 氛围
  • 87 评论 9.3/10 清洁度

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