美居贝尔格莱德怡东酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 459 评论

保证最优惠房价
美居贝尔格莱德怡东酒店 - Image 1
美居贝尔格莱德怡东酒店 - Image 2
美居贝尔格莱德怡东酒店 - Image 3
美居贝尔格莱德怡东酒店 - Image 4
Kneza Milosa 5, 11000 贝尔格莱德, 塞尔维亚

描述

酒店其他优惠

  • 酒店拥有 73 间装饰精致的房间和套房。

  • 提供茶和咖啡器具等特别设施。

  • 所有房间均提供迷你酒吧、保险箱、液晶电视、拖鞋、吹风机、开放式窗户和免费无线网络。

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

美居贝尔格莱德怡东酒店

Kneza Milosa 5
11000 贝尔格莱德
塞尔维亚

GPS:44.809764, 20.465626

电话
传真 +381 11 3231951

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

IVO

餐厅气氛宁静雅致，适合商务午餐或亲密晚餐，在贝尔格莱德的繁华闹市为您提供一处幽静的场所。我们的厨师会满足您对烹饪菜肴的一切要求。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  459 评论

TripAdvisor 评级  4.5/5  926 评论

卓越奖 2023

Kind And Thoughtful Team in a Historical Hotel

Tripadvisor 评级 5.0/5

Solim C 经 TripAdvisor 认证的评论

Hotel Mercure Excelsior is exactly what I was looking for my celebratory birthday weekend in Belgrade. Just minutes away from all the main tourist attractions, cool bars and restaurants. What makes this historical place truly great is it's amazing team, from reception to housekeeping and f&b, such kindness and willingness to go above and beyond deserve a grade 10/10. Also, attention to details like sending a birthday cake is much appreciated. I am really looking forward to my next visit to Belgrade and I already know where I will be staying, that is Hotel Mercure Excelsior! Hvala

Dear Solim C, Thank you so much for your wonderful review and for choosing us for your birthday weekend! We’re very happy to hear that you enjoyed our hotel and its location. Your kind words about our team mean the world to us. Knowing that you felt welcomed and well taken care of by our team is truly rewarding. We can't wait to welcome you back for your next stay in Belgrade! Until then, hvala and best wishes from all of us! Your Mercure Belgrade Excelsior team

Very disappointing

Tripadvisor 评级 2.0/5

rajasekhri Couples - 经 TripAdvisor 认证的评论

This hotel is worn out needing serious upgrade. There’s no one to help with the luggage. With my bad knees ( I am a senior citizen), I had to haul up my suitcases 8 stairs up to the 50 year old elevator that works in super slow motion. Their Restaurant was closed at 11 pm when we checked in. Room aircon did not work as they had “shut it down “ for winter season . I called the reception that room is claustrophobic as there is no air circulation . The guy said “ you can open the window” . I did that but along with air came lot of traffic noise. Luckily we had booked for one night as the the hotel was not looking good from the Website. Also our room was without breakfast so we had a delicious breakfast at St Marks Place nearby. This place is complete avoid.

Dear rajasekhri, Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet your expectations. Our historic building has some unique features, including an older elevator with preservation restrictions. Please know that our team is always ready to assist with luggage upon request, and we apologize if this was not clearly communicated. Regarding air conditioning, we use central heating during the winter season, with the AC set to heating mode only for eco-friendly reasons. We’re sorry for any inconvenience caused by needing to open the window. Thank you again for your valuable feedback, which helps us improve. We hope you’ll consider staying with us again, as we would love the opportunity to provide a better experience. Your Mercure Belgrade Excelsior team

Great place 10/10

Tripadvisor 评级 5.0/5

Mejdi S 商务住宿 - 经 TripAdvisor 认证的评论

This is the best location you can have for visiting Belgrade. The staff is very polite and helpful. Internet connection is great. Breakfast is nice. Don't expect large selection, but its nice. Elevator could be a bit faster, I wont give 4 stars just because od that. Hotel is enviromental friendly which is a nice touch. Everything is clean and tidy. Great experience!

Dear Mejdi S, Thank you so much for your kind review! We’re happy that our location, friendly staff, and clean environment contributed to a great experience for you. We’re glad you enjoyed our breakfast selection and our efforts to be environmentally friendly. We appreciate your feedback on the elevator, and though it’s part of our historical building’s charm, we’re always exploring ways to improve our guests' comfort. It was a pleasure having you with us, and we look forward to welcoming you back to Belgrade! Your Mercure Belgrade Excelsior team

Comfortable hotel

Tripadvisor 评级 5.0/5

Indian2009 经 TripAdvisor 认证的评论

Went in Aug 21. Stayed for a night. Well located and atmospheric hotel. Very nice and cosy rooms. Service was okay too. The bathrooms were very atmospheric with chessboard type flooring tiles and a bathtub. Breakfast was nice too but the area could have been a bit cleaner/cleaned faster. Recommended.

Dear Indian2009, Thank you for your fantastic review and for recommending us! We’re glad to hear that you enjoyed your stay and appreciated our hotel’s atmosphere, rooms, and bathroom design. It’s wonderful to know you found our location convenient and had a pleasant breakfast experience. We appreciate your feedback about the breakfast area and will certainly pass it on to our team to ensure we’re keeping up with our cleanliness standards. We hope to have the pleasure of welcoming you back soon for another memorable stay! Your Mercure Belgrade Excelsior team

A nice place and nice central location.

Tripadvisor 评级 4.0/5

Dincer C 经 TripAdvisor 认证的评论

In general, the hotel was very good and clean. We had the bed and breakfast option and experienced a rich breakfast buffet every morning. Apart from the breakfast, the restaurant was not to the standard of a four-star hotel. The menu was quite limited. As the building is probably old, it was not possible to fit a second elevator. There was only one old and small elevator which was not sufficient for the traffic of that building. Maybe a faster and more modern elevator would increase the efficiency and customer satisfaction. Although our room was quite spacious (and very clean) some of our friends had complaints of the small size of their rooms and considered it not fair to pay the same rate as the others with better rooms.

Dear DincerCAGIN, Thank you for sharing your detailed feedback! We’re happy to hear that you enjoyed our location and found our hotel to be clean and comfortable. It’s also wonderful to know that you appreciated the rich breakfast buffet each morning. We appreciate your constructive comments. We’re always working on enhancing our guests' experience, and feedback like yours helps us identify areas where we can improve. We’ll take your suggestions into consideration for future improvements. We hope to have the opportunity to welcome you back and provide an even better experience. Your Mercure Belgrade Excelsior team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 282 评论 9.3/10 位置
  • 310 评论 8.1/10 房间
  • 400 评论 9.7/10 服务
  • 8 评论 8.6/10 上网
  • 131 评论 9/10 早餐
  • 109 评论 8.9/10 清洁度
  • 74 评论 8/10 氛围

支持方 Trustyou

我们在附近的其他酒店

我们位于 贝尔格莱德 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。