美居贝尔格莱德怡东酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 473 评论

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Kneza Milosa 5, 11000 贝尔格莱德, 塞尔维亚

描述

酒店其他优惠

  • 酒店拥有 73 间装饰精致的房间和套房。

  • 提供茶和咖啡器具等特别设施。

  • 所有房间均提供迷你酒吧、保险箱、液晶电视、拖鞋、吹风机、开放式窗户和免费无线网络。

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

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酒店位置

美居贝尔格莱德怡东酒店

Kneza Milosa 5
11000 贝尔格莱德
塞尔维亚

GPS:44.809764, 20.465626

电话
传真 +381 11 3231951

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

IVO

餐厅气氛宁静雅致，适合商务午餐或亲密晚餐，在贝尔格莱德的繁华闹市为您提供一处幽静的场所。我们的厨师会满足您对烹饪菜肴的一切要求。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  473 评论

TripAdvisor 评级  4.3/5  942 评论

卓越奖 2025

Hotel Staff Shows Empathy, Kindness During Medical Emergency

Tripadvisor 评级 5.0/5

Y Q 经 TripAdvisor 认证的评论

I stayed at the Mercure Belgrade Excelsior from 6 to 10 September 2025. The hotel is well located, clean and quiet, and has strong wi-fi. Most of all, its young staff was very helpful and empathetic. I had to go to ER at 6 am on 9 September due to allergy issues. The reception staff helped me get a cab and reassured me that the ER was nearby and well-equiped. After I came back from the hospital visit, the staff was very concerned and listened sympathetically to my hospital adventure, offered helpful encouragements, and sent me a complimentary fruit plate. The gesture is very, very much appreciated given my stressful situation at the time. I will always remember Belgrade - despite my ER episode - Belgrade Mercure Excelsior, and its wonderful staff fondly and wish them well always!

Dear 23yq, Thank you so much for taking the time to share your experience with us. We are truly touched by your kind words and delighted to know that our team was able to support you during such a stressful moment. Your well-being is always our top priority, and we are so glad our staff’s empathy and care helped you feel reassured and comforted. It is wonderful to hear that you appreciated our central location, cleanliness, quiet atmosphere, and reliable Wi-Fi. But what makes us especially proud is that our team left a lasting positive impression on your stay in Belgrade. Gestures like the fruit plate come from the heart, and we are pleased it brought you some comfort. We will be sure to share your kind words with our colleagues, who will be very encouraged by your recognition. On behalf of all of us at Mercure Belgrade Excelsior, we wish you good health and hope to welcome you back under happier circumstances in the future. Warm regards,

Second stay, but not as good as first time

Tripadvisor 评级 3.0/5

peter v 经 TripAdvisor 认证的评论

Second time i stay here. In the centre, which is not always convenient traffic wise. Room was ok, but the airconditioning didn't work and the TV was also a problem. On check out, there was only 1 lady and it took more than 20 minutes before it was my turn and also in reception, it was very warm ( AC not working very well ). They can do better

2 days of excellent service in the heart of Belgrade.

Tripadvisor 评级 5.0/5

Connector13240007918 经 TripAdvisor 认证的评论

Happened to be at Mercure Belgrade Excelsior by chance when a motorbike of my friend broke down on the highway around Belgrade on the way to Iron gate at Danube. Wonderful experience, great service.

Dear Connector13240007918, Thank you so much for sharing your wonderful experience! We are glad that your unexpected stay with us turned into two days of excellent service in the heart of Belgrade. It means a lot to know you enjoyed our hospitality, and we hope to welcome you back again for another great stay! Your Mercure Belgrade Excelsior team

Excelent stay in Servia´s Capital

Tripadvisor 评级 5.0/5

CrlsGmrs 经 TripAdvisor 认证的评论

Excellent stay. The girl who checked me in was impeccable. Milica offered me an upgrade to a very large suite on the seventh floor. Breakfast was very good. The hotel's location is also very good. If I return to Belgrade, i would like to stay there again. A huge thank you to the whole team who gave me such a fantastic welcome.

Dear CrlsGmrs, Thank you so much for your wonderful feedback. We are glad to hear that you enjoyed your stay in Belgrade and that Milica made such a great impression with her warm welcome and assistance. It’s great to know you appreciated the upgrade, the breakfast, and our location. Your kind words mean a lot to our entire team, and we look forward to welcoming you back on your next visit to Belgrade. Your Mercure Belgrade Excelsior team

Great hotel, staff and location.

Tripadvisor 评级 5.0/5

Toddys91 Couples - 经 TripAdvisor 认证的评论

Stayed 5 nights at this hotel, on arrival were greeted warmly and thanked for our membership. We were given help with our cases and mobility scooter which was welcomed after a long day of travel. We had a drink in the bar before our room was ready as we arrived a little early, we met Anjela who was lovely and very chatty. Over the next few days we had many times to talk to Anjela and Aleksandra, they were both standouts during our stay for there friendliness and warmth. Management were all very accommodating and ver6 apologetic for an issue we had with our door. Coming up to our room with some tasty cookies. The room was spacious and had all we needed for our stay. Would highly recommend.

Dear Toddys91, Thank you for your kind and detailed feedback and for taking the time to share your impressions on multiple platforms - it is very much appreciated. We are very happy to hear that you enjoyed your stay with us and very grateful for your recommendation. We are looking forward to welcoming you again! Your Mercure Belgrade Excelsior team

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其他网络用户评价我们的酒店

  • 278 评论 9.1/10 位置
  • 321 评论 8/10 房间
  • 384 评论 9.7/10 服务
  • 10 评论 8.5/10 上网
  • 138 评论 8.9/10 早餐
  • 125 评论 9.4/10 清洁度
  • 95 评论 8.1/10 氛围
  • 85 评论 4.9/10 设施

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