萨拉热窝瑞士酒店 5 星

客户意见评级 (ALL 评级) 4.2/5 17 评论

萨拉热窝瑞士酒店 - Image 1
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描述

酒店其他优惠

  • Labelled ALLSAFE

  • A 15-minute drive from Sarajevo International Airport

  • Adjacent to Sarajevo City Center, one of the largest shopping malls in Bosnia and Herzegovina

  • An interactive restaurant, a light-filled café and a laid-back lobby lounge

  • Four spacious meeting rooms including a large conference hall

我们的客房

酒店位置

萨拉热窝瑞士酒店

VRBANJA 1
71000 萨拉热窝
波斯尼亚和黑塞哥维那

GPS:43.855233, 18.407165

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  17 评论

TripAdvisor 评级  4.0/5  105 评论

Will be back

Tripadvisor 评级 5.0/5

DBGF_BE 经 TripAdvisor 认证的评论

Outstanding Hotel, few steps from the Old Town. Amazing Staff, this is the result of great attention to customers. All they are super. Very Clean Hotel, close to important shopping Centre. Excellent breakfast, fresh products, top quality. Wellness, 5 stars. Will be back.

Dear guest, Thank you very much for the time you devoted to write such a beautiful and detailed review. It is our utmost satisfaction to fulfill your expectations and provide you with the service and the amenities you deserve. As a premium hotel, we are always trying to improve and it helps to know we are on the right path. We are looking forward to your next stay with us :) Best regards, Swissotel Sarajevo

Amazing staff, we’ll be back!

Tripadvisor 评级 5.0/5

Sandra T 经 TripAdvisor 认证的评论

The hotel is beautiful, it’s at great location with fantastic amenities, but the best part of our stay was service. From friendly staff at the front desk with their friendly smiles (Selma, valet), to amazing experience at the breakfast. Davor was exceptional with his attention to details; by the second day he knew what our favorite drinks were and went out of his way to make us feeling welcomed. We felt like at home, with friends or family. Davor is a true ambassador for the hotel and the brand and we thank him for great experiences!

Dear Sandra, Thank you very much for the kind words and the review you posted. We sincerely appreciate your efforts and we are delighted to see our employees dedication to the service we provide being valued. It was a great pleasure to have you with us and we are very much looking forward to the next time :) Kind regards, Swissotel Sarajevo

Swisshotel spa

Tripadvisor 评级 3.0/5

Nomad61783835203 Solo travel - 经 TripAdvisor 认证的评论

I used the spa facilities here one afternoon, which are very clean and wasn't busy . I had a relaxing steam and sauna which has nice views towards the mountains. The loungers are a little uncomfortable. The jacuzzi wasn't working but I was allowed to use the private one . I didn't like the split levels but that's just my personal preference. The staff work very hard to keep the areas clean and tidy which shows . I would probably visit again when in sarajevo.

Dear Nomad, We are very happy to see you have enjoyed your visit in the Golden Rain Spa center and to see you appreciate the efforts from our staff. We are aware about certain issues we are currently experiencing and we are working on removing them and adding some upgrades as well :) Hopefully, we can finish soon enough and you can enjoy your next visit even more. Kind regards, Swissotel Sarjevo Kind

Lovely clean spa- however hidden costs to use the jacuzzi and not all amenities available to use due to renovations

Tripadvisor 评级 3.0/5

401eleanors Friends getaway - 经 TripAdvisor 认证的评论

Whilst in Sarajevo me and my friend paid for a day pass for the spa on the top floor of the hotel. This was very easy to organise and we were able to book treatments on the day. The price was very reasonable and the spa was very clean and had a relaxing atmosphere. The view out the windows was beautiful, you get to look over the city in which is a great touch to help you relax. We both had a shoulder, neck and back massage which was lovely. The downsides to the spa were that there was only 1 of the 4 saunas actually open- the others were out of order or under renovation. The jacuzzi is an extra payment for use which I think is ridiculous as you are already paying to use the spa. The showers did not go very hot in the changing room..they were luke warm which therefore prevented me from wanting to wash my hair due to the colder shower temperatures.

Dear Eleanor, We really appreciate the review and the time and dedication you poured into it. We are happy you enjoyed your visit, the massages and the atmosphere as well. We are also working very hard in order to finish the renovation and the upgrades as soon as possible and improve the overall experience with all the saunas and the baths up and running at full capacity. Kind regards, Swissotel Sarajevo

Best experience

Tripadvisor 评级 5.0/5

camillejE4517AL 经 TripAdvisor 认证的评论

Best view to wake up to! The hotel is located in the best spot. Connected to the biggest mall in Sarajevo. Clean, spectacular view from the Salt Room in the spa! You can relax and just take in the view. I recommend to go in the early evening to enjoy a sunset view. I stayed on the 17th floor which had a terrific view both day and night. Service was excellent!! The team in the restaurant, the bistro (breakfast) and lobby bar are all excellent!! The reception desk team were the most welcoming and offered a very warm hello on arrival. It is rare that in large hotels you can be made to feel at home, but the team here in this hotel really make you feel comfortable and at home in Sarajevo. There is a real kindness in the people. The team at the Spa were incredibly nice and made me feel relaxed and welcomed. Special shout out to Edin at the Spa, he was very professional and showed me all over both floors of the Spa and explained each of the services they offer in a conversational and non imposing way. His colleague Omar at the Spa was also very kind and professional, he shared so much with me about the neighbourhood and Sarajevo. They both gave me tips on where to visit during my short stay and suggested different times of the year to return to the hotel to enjoy Sarajevo more. Excellent Service. I work in leadership for a global airline, and I understand more than anyone, the importance of engaging customer service. The team at the Swissotel Sarajevo embodied all of this. See you soon!

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其他网络用户评价我们的酒店

  • 302 评论 8.9/10 位置
  • 395 评论 8/10 房间
  • 410 评论 7.4/10 服务
  • 6 评论 0/10 上网
  • 211 评论 6.2/10 早餐
  • 196 评论 8.1/10 舒适度
  • 175 评论 5.4/10 清洁度
  • 115 评论 4.8/10 食物

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