Novotel Convention & Spa Antananarivo 5 つ星

The hotel is ok overall—clean rooms, ok location, and friendly staff. But there are several frustrating issues that really took away from the experience. The pool is out of service with no prior notice anywhere, which feels misleading. One of the elevators doesn’t work properly—people have been getting stuck because the doors don’t open, which is both annoying and concerning. On top of that, the TVs don’t support streaming, and the hotel refuses to allow HDMI access, which makes relaxing with your own content impossible. And surprisingly, there are no sugar-free drinks available anywhere, not even at the bar. It’s a shame, because the basics are solid, but the lack of transparency and flexibility makes it hard to fully recommend.

The Novotel Antananarivo is full of surprises! It is an oasis of comfort amongst the chaos and poverty of Tana. While that, in itself, is uncomfortable, we can only hope that increasing tourism $$ from those visiting the amazing country of Madagascar will lead to some improvements for the local population. Back to the review … the Novotel is modern, the rooms large and the facilities, first class. Service is excellent. And the food well surpassed expectations. The breakfast pastries were one of many highlights. And while sitting at the table/kitchen at the Japanese teppanyaki restaurant felt a little surreal, it was a great experience and delicious meal. It is only a short drive to/from the airport and the hotel-organised car transfers were reliable and comfortable.

This hotel exceeded our expectations. Good breakfast, spacious modern rooms, very comfortable beds. Staff and service were friendly and professional. Check ins were quite smooth. Extremely fast bell desk. Hopefully once the country improves roads/domestic air travel I will return, seems primed for tourism to pick up.

Had an overnight stay at The Novatel in Antananarivo before a morning flight. The property looks quite new and very modern. My room was spacious with everything you would expect. I had a 4am transfer to the airport for a 6am flight and the hotel was kind enough to provide me with a room service breakfast at 3.45am. There was so much food I couldn't eat it all.

I particularly enjoyed staying at this hotel as the staff couldn't do enough. The location and staff and food. We got a great Driver Thierry with the help of the hotel receptionist Pamela and he was with us all through our stay. Breakfast was delicious! Restaurant staff Rolland was amazing!