Novotel Convention & Spa Antananarivo 5 estrellas

Ideal para familias

Genuinely an excellent and luxurious experience. I travel quite widely for work and for pleasure when possible and this is genuinely a stand out hotel experience for me. I like novotel, but this was very much more like the sofitel experience in the Accor stable. All elements of the hotel are genuinely excellent. Adding my loyalty card to the booking (which was originally made by my office) the front desk staff immediately upgraded me to a huge suite. This is the best recognition of loyalty I ever experienced as a Platinum member. The facilities of the hotel are all superb, the fitness and swimming pool are top grade. The rooms and public areas are beautiful and the restaurants and bars are welcoming and serve excellent food and beverages. The staff are genuinely excellent, providing a next level of hospitality. Not only the front desk experience described above, but more than once staff members observed me looking for somewhere or struggling with the lift and came straight over to help. Restaurant and bar staff were welcoming and remembered my orders. Genuinely this was a superb experience and I couldn't recommend highly enough. Some small feedback for improvement: Don't clean the pool during the open hours of the fitness studio, guests get up early to swim! Find a better way to share the guest info, even if it's old fashioned printed info. The TVs are unreadable to the point of being useless. Advise guests they need to hold the key cards against the lift units, it takes a bit of work to get used to. But these are tiny details in an otherwise impeccable experience. Thank you.

Séjour très agréable dans un hôtel tout récent ( 3 ans ) ... Les chambres sont très élégantes et spacieuses. Le bar principal et le restaurant ( au rez de chaussée ) sont assez agréable et le personnel est toujours sympathique et souriant. Je suis allé plusieurs au Sky Bar ( en rooftop ). Là encore service impeccable et très bons cockails ( création maison ). Les canapés en extérieur sont confortables, idéal pour fumer un bon cigare. C'est juste un peu désert ... Mais c'est un endroit qui mérite d'être connu. Pour le reste, il manque sérieusement une belle piscine ensoleillée en extérieur. Mention spéciale : Un grand merci à la Duty Manager Karen qui était présente un peu partout. Je l'ai croisée le même jour à la réception, au bar principal, à la réception du Spa et au Sky Bar ... Et le lendemain au restaurant principal ... Présence réellement impressionnante. Toujours un grand sourire et les petits mots justes pour satisfaire les clients. Et déjà une belle expérience internationale à son âge. Merci Karen et Bravo pour votre dévouement.

Vine a pasar una noche con mi pareja

The hotel is 5* with extremely comfortable rooms. It feels classy. We slept well here. Breakfast was good and it is very close to the airport. Very newly built so everything in good condition. I’ve marked the hotel down because of dinner. We were on half board so dinner was included. All we had to pay for was the drinks. We had a glass of house wine each and a small bottle of water. The house wine wasn’t on the menu so we were horrified when we signed the bill of 144,000 ariary!!!! On my Mastercard bill £27. That was the only time in 3 weeks that we felt to have been fleeced. So we recommend the hotel but steer clear of the drinks!

We left this hotel with a bad taste despite the rest of the experience being good. We stayed there for two nights on our way to another destination in Madagascar. The area surrounding the hotel is not conducive to going out and walking around so we ate all of our meals at the hotel. The breakfast buffet was delicious. And we had one nice dinner and one nice lunch. But when we went to the sky bar for dinner the first night, we got scammed. We asked for two glasses of Chardonnay. The bartender said he did not have it by the glass so we asked to look at the wine list to see if we could order a bottle. He said there was no Chardonnay available on the wine list but then he pulled three bottles of white wine out of the fridge at the bar. Two of them were Sauvignon blanc and one was Chardonnay. We asked him how much the bottle of Chardonnay was and he said he did not knw but he would check. He made several phone calls, and after about 15 minutes he still had no answer. Bottle was getting warm and we were anxious to have a glass of wine. We looked at the prices for the other bottles of white wine on the wine list and saw that they were reasonably priced. So we figured this one would be along those lines. When we got our check, he charged us about $250 for the bottle. We enjoy wine but I can honestly say we have never had a $250 bottle of wine so I wouldn’t even know what that would taste like. But I can say that the bottle we had was nothing special. When we asked him to explain the price he called a manager over and she pointed to the wine list and said that the bottle that we had was the one that was priced at 1,100,000 Madagascar. Kind of strange that they couldn’t find price when we asked about it, but then were able to find it when they charged us. You would think that a bottle priced at that level would be coming out of a wine cellar and not out of a small bar refrigerator. But the bottom line is that they told us they didn’t know the price and all of a sudden it was right there. I think it was a total scam.