Tripadvisor 评级 3.5/5 116 评论
从 14h00 办理登记入住手续
从 12h00 办理退房手续
200 间宽敞客房均配有大型等离子电视，可欣赏绝美景色。我们提供 24 小时客房服务，客人可在舒适的客房内享用早餐、简单的午餐和晚餐。
高级间 - 大床
高级间 - 双床
嘉宾房 - 大床
嘉宾间 - 双床
经典家庭房，配备 1 张特大床和 1 张单人床
来自 100% 认证入住过我们酒店客人的评论发现更多
Odyssey44257889912 Family - 24/04/2019 经 TripAdvisor 认证的评论
Wonderfull stay at Mercure in Chengdu. Big city with many different shops, restaurants and bars. Unfortunately it was almost impossible to communicate in english with the staf at the hotel. At least one person should be able to handle the langugage.
Location, location, location!
Qihuren Business - 05/09/2018 经 TripAdvisor 认证的评论
Furnishing and cleanliness up to expectation of the Mercure brand. Plenty of eateries beside the hotel, and the Kuanzhai Alley is just a short walk away. Best of all, the subway station is just at the doorsteps!However, approach by car is not easy as signs to the hotel are lacking.
Hotel with good location but bad services
Hwj L Business - 19/05/2018 经 TripAdvisor 认证的评论
Hotel do not accept foreign credit card for pre-authories deposit. you have to pay each and every night . you will not get any room upgrade as Accor Platinum status. Ask for Platinum Privilege front desk staff tell you 3 item. the next day ask a different staff you get more and different privilege. Ask for Laundry bag in chinese but send you a hotel shopping bag. Laundry will only return the next day evening claim that one shirt and one trouser is too much to handle but laundry form stated return the same night. Ask for note pad paper in Chinese but send you toilet paper. queen bed room will have to enjoy the nosies from the street. After shower you have to walk out in the cool to get tower from under the washing sink track. I have to use coffee table as Luggage rack. Front Desk staff are interesting and friendly. Breakfast is good with small changes everyday . Have to bring own brown sugar for coffee. Breakfast team are very friendly and Manager and crews help each other to clear table and clean cutlery. Lobby computer not working. Location is good as underground station at door step. There are shopping and eating street across the street. Accor website only allow you to book one night a time but not few night in one booking. I do not know should i come back to stay again.
Some really poor service
Melyat Friends getaway - 19/09/2017 经 TripAdvisor 认证的评论
Check in was unpleasant and some of the staff really need some basic customer service training including recognition of Accor loyalty. Some other staff members were wonderful but I wouldn't stay here again.
Loud banging mechanical noise throughout the night
kml2213 Couples - 15/06/2016 经 TripAdvisor 认证的评论
The room we stayed in was fine. However, there was a very loud banging mechanical noise. We are not entirely sure where it came from. It kept reoccurring throughout the night and did woke us up several times in the middle of the night. Not a happy bunny.
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