Mercure Alice Springs Resort 4 estrelas

Nota clientes Avis 4.3/5 2.419 comentários

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Quarto 1

Número de pessoas
Idade das crianças

Garantia do melhor preço

Como funciona?
+ 15 Serviços

Extras do hotel

  • Close to town centre

  • Free WiFi throughout

  • Barra on Todd Restaurant & Bar

  • Retail shop

  • Guest laundry

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 10h00

Serviços a pagar

Serviços e informações práticas
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • ASP AIRPORT Serviços a pagar
  • Late Check Out Serviços a pagar
  • Lavandaria
  • Caixa automático
Lazer e atividades
  • Piscina
  • Sala de ginástica
  • Massagem (próximo) Serviços a pagar
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
  • Máquina de salgadinhos & bebidas Serviços a pagar
Serviços empresariais
  • 5 Sala(s) de reunião
  • Hotel de convenções
  • Servicio disponible fotocopia/impresión Serviços a pagar

Localização do hotel

Mercure Alice Springs Resort

34 Stott Terrace
0870 alice springs
australia

Tel: +61889514545

Fax: (+61)8/89530995

Check-in desde as 14h00

Check-out até às 10h00

  • De avião

    ASP AIRPORT A 15 km / 9,32 milhas - Transporte Pagante

  • De comboio

    A SRRINGS TRAIN STN A 2 km / 1,24 milhas

GPS:-23.702813, 133.886296

As nossas opções de alojamento

Relaxe e usufrua do conforto dos nossos quartos com camas de solteiro ou de casal, suites com chuveiros envidraçados, secretária, TV de ecrã plano, Wi-Fi grátis, cofre no quarto, utensílios para café/chá, serviço de quartos e luz natural.

Quarto Standard com 1 cama de tamanho Queen

  • Número máx. de pessoas: 2
  • Superfície: Desde 23 / 248 sq ft
  • Vistas: Lado do pátio, Lado do jardim *

Sujeito a disponibilidade

  • Utensílios para chá/café
  • secretária
  • Produtos de casa de banho
  • Ferro de engomar

Quarto Standard com 2 Camas Individuais, com 1 Cama Dupla e 1 Cama Individual

  • Número máx. de pessoas: 3
  • Superfície: Desde 23 / 248 sq ft
  • Vistas: Lado do jardim, Lado do pátio *

Sujeito a disponibilidade

  • Utensílios para chá/café
  • secretária
  • Produtos de casa de banho
  • Ferro de engomar

Quarto Superior com 1 cama de tamanho King

  • Número máx. de pessoas: 2
  • Superfície: Desde 30 / 323 sq ft
  • Vistas: Vista para a montanha, Lado do jardim *

Sujeito a disponibilidade

  • Utensílios para chá/café
  • secretária
  • Produtos de casa de banho
  • Ferro de engomar

Quarto Superior com 2 Camas Individuais, com 2 Camas Duplas

  • Número máx. de pessoas: 4
  • Superfície: Desde 30 / 323 sq ft
  • Vistas: Lado do jardim, Vista para a montanha *

Sujeito a disponibilidade

  • Utensílios para chá/café
  • secretária
  • Produtos de casa de banho
  • Ferro de engomar

Quarto Deluxe com 1 Cama de tamanho King com Vista para Varanda e Rio ou Jardim

  • Número máx. de pessoas: 2
  • Superfície: Desde 34 / 366 sq ft
  • Vistas: Lado do jardim, Lado do rio *
  • As vantagens do alojamento: BALCONY *

Sujeito a disponibilidade

  • Utensílios para chá/café
  • secretária
  • Máquina Nespresso
  • Produtos de casa de banho
  • Ferro de engomar

Quarto Deluxe com 2 Camas de Tamanho Queen com Varanda com Vista para o Rio ou Jardim

  • Número máx. de pessoas: 4
  • Superfície: Desde 34 / 366 sq ft
  • Vistas: Lado do jardim, Lado do rio *
  • As vantagens do alojamento: BALCONY *

Sujeito a disponibilidade

  • Utensílios para chá/café
  • secretária
  • Máquina Nespresso
  • Produtos de casa de banho
  • Ferro de engomar

Os nossos restaurantes e bares

BARRA ON TODD RESTAURANT AND BAR

Tipo de cozinha: Internacional

Aberto para pequeno-almoço, almoço e jantar, o Barra on Todd Restaurant & Bar estabeleceu uma reputação de gastronomia de qualidade e serviço atencioso num cenário natural pitoresco. Os hóspedes podem desfrutar de uma grande variedade de cozinha e vinhos.

  • Segunda-feira -
  • Terça-feira -
  • Quarta-feira -
  • Quinta-feira -
  • Sexta-feira -
  • Sábado -
  • Domingo -

BARRA BAR

O Barra Bar dispõe de uma extensa lista de vinhos, cocktails, cerveja australiana e importada. É o cenário perfeito para uma reunião de manhã com um café expresso, tarde descontraída com WIFI grátis, bebidas antes do jantar ou antes de ir dormir.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 5

  • Tamanho máximo: 345

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquetes: 120 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Alice Springs Resort

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

2.419 comentários

tripadvisor

Classificação do TripAdvisor 4.0/5

1.537 comentários

a little disappointing - below the usual Accor standard

Nota Tripadvisor 3.0/5

715tanial 02/02/2020 Avaliação com certificação TripAdvisor

A little disappointing I must say. We were there for 2 nights, our room wasn't serviced on the second day, our mini bar therefore was not stocked, bed made or towels refreshed. The service was also very very average for an Accor Hotel, some of the staff were rude or at the very least not helpful.

Dear 715tanial, Thank you for taking the time to review Mercure Alice Springs Resort. I'm sorry that some of your experiences at the resort did not meet the usual Accor standard, and I would be very grateful if you were able to contact me directly at the resort to discuss the specifics of your issues in greater detail. Best regards, Jason Todd Interim General Manager

Great stay

Nota Tripadvisor 4.0/5

denzilbignoux Business - 13/01/2020 Avaliação com certificação TripAdvisor

Staff are fantastic enjoy the laid back atmosphere. Location is close to town and it is a quiet location.The pool is a great social area. Restaurant is busy and efficient. Food is good value for money

Dear denzilbignoux, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so glad you had a great stay and enjoyed our clean pool facilities and proximity to the town centre. I hope to welcome you back in the future for another stay with us! Warm regards, Emma Todd General Manager

Feeling at home again

Nota Tripadvisor 5.0/5

lou664 Solo travel - 19/08/2019 Avaliação com certificação TripAdvisor

Just superb.......beautiful room, wonderful food and such helpful staff. What more could one want. sitting on the veranda in the afternoon sun overlooking the dry Todd River .....perfect! All the staff made my stay in Alice just what I needed....Thank you and I look forward to seeing you all again.

Dear lou664, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so pleased to hear that you had a great stay and that you found the room beautiful, the food wonderful, and the staff helpful. And yes, soaking up the afternoon sun on a veranda overlooking the Todd River, is a perfect way to spend an afternoon! We hope to welcome you back at the resort in the future for another memorable stay! Warm regards, Emma Todd General Manager

Lovely stay

Nota Tripadvisor 4.0/5

JNG100 Couples - 11/08/2019 Avaliação com certificação TripAdvisor

Close to the town centre the Mercure was a great place to stay. We found everything perfect except for the room service meal on our first night. It had us worried about the rest of our stay but we had 2 breakfasts and a dinner in the restaurant and they were delicious. We would stay again.

Dear JNG100, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so pleased that you found the Mercure to be a great place to stay and enjoyed our excellent proximity to the town centre. I'm also pleased to hear that you found everything perfect, but I apologise that your room service on the first night did not meet your expectation and I have passed that feedback on to our F&B Manager. I'm pleased to hear though that you found the buffet breakfast and dinner in the restaurant to be delicious, and I hope to welcome you back at the resort in the future for another memorable stay! Warm regards, Emma Todd General Manager

Careless staff

Nota Tripadvisor 3.0/5

LachlanM177101 Friends getaway - 17/07/2019 Avaliação com certificação TripAdvisor

Spent two nights in a double room. Both mornings we were woken up at approx 4 am by loud banging noises, sounded like pipes.. spoke to man at reception, didn't seem to care at all, seemed as though he thought i was lying.. Didn't even get an apology

Dear LachlanM177101, Thank you for taking the time to review Mercure Alice Springs Resort, I'm sorry to hear that you were awaken by a noise early each morning and that you felt a staff member did not show enough care of your issue. If you were prepared to contact me directly at the resort, I would like to get more feedback from you in relation to this experience. Warm regards, Emma Todd General Manager

Nice Hotel, poor service and cleaniness

Nota Tripadvisor 2.0/5

Camper52755461597 Family - 14/06/2019 Avaliação com certificação TripAdvisor

The hotel, well appointed large rooms, however the room alarm clock was behind the bedside on arrival, on moving the bedside to get the clock there were used tissues and toothbrush behind the draw. On arrival all garbage bins on property garden grounds were overflowing. Not removed till the next morning. As a platinum member of Accor loyalty. I have never received such poor service at a hotel, especially on checkin. Not sure why it’s up to me as a paying guest to question what my entitlements are, and then having the reception team go and seek advice.

Dear Camper52755461597, Thank you for taking the time to review Mercure Alice Springs Resort, i'm so pleased to hear that you enjoyed the well appointed and large rooms. I'm sorry to hear though, that there were other aspects of your stay which were not up to the standard you would expect from a Mercure property. I would be very appreciative if you were able to contact me directly at the resort to discuss these issues, as it is through feedback like this that we can make improvements at the property for the benefit of our future guests. I hope we have the opportunity to welcome you back at the resort in the future, to show you the ongoing improvements that are happening at Mercure Alice Springs Resort. Warm regards, Emma Todd General Manager

Lovely centrally located hotel

Nota Tripadvisor 5.0/5

KarenC2351960 Friends getaway - 11/06/2019 Avaliação com certificação TripAdvisor

Great hotel with good facilities. Very well located close to city centre, easy walking distance if so desired. Good base to visit to Alice Springs and surrounds. Had a relaxing drink at Barra on Todd Restaurant and bar, menu looked nice.

Dear KarenC2351960, Thank you for taking the time to review our wonderful property, i'm so pleased to hear that you found us to be a great hotel with good facilities, in an excellent location and proximity to the city centre. It was our pleasure having you at the Mercure Alice Springs Resort, and we hope to see you again at the resort in the future! Warm Regards, Emma Todd General Manager

It doesn't feel like work staying here

Nota Tripadvisor 4.0/5

darwintraveller2018 Business - 05/06/2019 Avaliação com certificação TripAdvisor

My favourite place to stay in Alice Springs this hotel has everything you need. Comfortable, clean up to date facilities with fantastic service to boot. On this occasion I needed to arrange a small event. The events co-ordinator could not have been more helpful and patient with my changes on the go. Close to all the city highlights, this resort is in a great location. Pretty much has everything you need when you stay in Alice Springs.

Dear darwintraveller2018, Thank you so much for taking the time to review Mercure Alice Springs Resort, and thank you for the kind words - specifically regarding our comfortable, clean and up to date facilities, excellent location, and fantastic service. I'm also really pleased to hear that you had an excellent experience with our conference coordinator, and I will pass on this feedback to her. It was our pleasure having you at the Mercure Alice Springs Resort, and we hope to see you again at the resort in the future! Warm Regards, Emma Todd General Manager

Dos melhores Mercures

Nota clientes Avis 3.5/5

Elisiário C. Casais - 11/03/2019 Comentários confirmados de ALL

A experiência no Mercury Alice Springs não foi má. Quarto razoável, restaurante medíocre onde podia haver mais imaginaçào. Receção simpática e eficiente.

Exmo Senhor(a) C., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Alice Springs Resort. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos Matthew Cork Front Office Manager

Great place to stay!

Nota Tripadvisor 5.0/5

Vineet05 Solo travel - 28/02/2019 Avaliação com certificação TripAdvisor

Very convenient place to stay. Not too far from the main town centre of Alice Springs. The rooms are pretty spacious. The pool has been recently renovated. The menu in the restaurant could do with a bit more of vegetarian options. However, that is just one vegetarian's opinion! :) Staff are nice and friendly. Also the rooms were serviced very well. Great value for money.

Dear Vineet05, We very much appreciate your comments regarding your stay at the Mercure. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I am happy to advise that we currently have 4 vegetarian options on our menu, however I will be sure to pass your comments over to the Executive Chef for consideration. Thank you again for your kind feedback, and we hope to welcome you back soon to our wonderful Resort. Warm Regards, Emma Todd General Manager

Good Feel

Nota Tripadvisor 4.0/5

Danny K Business - 21/02/2019 Avaliação com certificação TripAdvisor

Stayed 11 nights and even though there were lots of renovations happening the hotel had a good feel and staff friendly. The gym needs some attention but facilities otherwise good. The newer part of hotel is particularly nice. Breaki excellent and has a good restaurant.

Dear Danny K, We are so pleased to hear that you enjoyed your stay with us at the Mercure. As we strive to give our most valued guests the best possible facilities, we must continue to upgrade aging areas of the resort. We will always try ensure they are done during certain hours (10am to 4pm) and that there is little to no impact on our guests. I would agree with you, that we have a good restaurant with many different options. Our food and beverage team will be pleased to read your comments. Thank you again for your kind feedback, and we hope to welcome you back soon to our wonderful Resort. Warm Regards, Emma Todd General Manager

Honest report.

Nota Tripadvisor 3.0/5

Traveler532737 Solo travel - 02/09/2018 Avaliação com certificação TripAdvisor

The bathroom looked quite shabby. The sealant around the base of the shower recess was faulty - water leaked onto the bathroom floor and was particularly bad if the shower door was left ajar. This was very inconvenient. The grey terraced section outside the bedroom was awful, truly depressing to look at when sitting outside.The restaurant was very good, however, all in all will not stay at Mercure again.

Great Place to stay in Alice Springs

Nota Tripadvisor 4.0/5

claudael Couples - 05/07/2018 Avaliação com certificação TripAdvisor

We spent 4 nights at Mercure in Alice Springs. All the staff treated us very well, responding happily to all our requests. The hotel is well-located, just across the Todd River from the town centre. The restaurant was also very good and we found it very good value for money. Thank you to all

Great food, comfortable room, good stay

Nota Tripadvisor 4.0/5

C5653COlisa Couples - 03/07/2018 Avaliação com certificação TripAdvisor

Lovley to be able to stay at the Mecure Alice Springs - over two seperate occasions. Great food - really good restaurant, with staff really working hard to make sure my food challenges where addressed.

Great Accommodation in Alice

Nota Tripadvisor 5.0/5

244pennyb Friends getaway - 24/05/2018 Avaliação com certificação TripAdvisor

All the staff were very friendly and efficient. I ate breakfast and dinner in the restaurant and the food was very good and there was plenty of choice. I had a standard room and it was very comfortable. If I return to Alice Springs I would stay here again.

Desert Dreaming!!

Nota Tripadvisor 5.0/5

Linda-of-Coogee Friends getaway - 16/04/2018 Avaliação com certificação TripAdvisor

My friend and I had a grand time. Staff were lovely and we were unable to think of anything that may need rectifying. Our only moan was that the curtains did not provide good black-out. I am light sensitive so, as soon as it was light, I awoke and was unable to get back to sleep

In the red centre for one Night

Nota Tripadvisor 4.0/5

PaulCarter2013 Business - 28/03/2018 Avaliação com certificação TripAdvisor

A very nice resort in the middle of Alice. The room was spacious, clean and well presented. The reception contact was excellent, the lady assisting me was in training and had a supervisor, both were really good at what they were doing and a joy to deal with. The only downside was the bar service who although wasn't busy , they were quite rude to me and a few others I noticed, particularly when requesting the complimentary drink offered. Would have added an extra start optherwise

Heaven in the Outback

Nota Tripadvisor 4.0/5

Rebecca C Solo travel - 14/02/2018 Avaliação com certificação TripAdvisor

Great chain hotel in Alice Springs that is perfect for exploring central Australia. Lovely restaurant serving nice meals, clean and relaxing pool and convenient location to the city centre. Rooms were tidy and quiet.

Alice Springs

Nota Tripadvisor 5.0/5

Robyn H Solo travel - 11/01/2018 Avaliação com certificação TripAdvisor

Found the staff and facilities great and enjoyed my stay and the location was in good walking distance for the town and Restaurant was excellent Room was very comfortable and cleaned every day Pool was great

Thank you Robyn for your comments As a team from many department operations we discuss on a weekly basis all Voice Of the guest comments from various social media channels to ensure that we continue to achieve high standards of guest service excellence Nothing beats a refreshing swim on a 40 degree summer day in the Alice ! Thanks for being our guest at the Mercure

Lovely place, but no cappuccino in the morning?

Nota Tripadvisor 4.0/5

robY3003FI Family - 03/12/2017 Avaliação com certificação TripAdvisor

We enjoyed out stay, everything was great. The only surprise was that at breakfast the coffee choice was very limited, you could not get a cappuccino or a caffe latte. I can't say I have come across such a limited coffee choice in any other hotel in recent years.

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