Mercure Kyiv Congress 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 53

Gwarancja
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Mercure Kyiv Congress - Image 1
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Mercure Kyiv Congress - Image 4
Vadima Hetmana Street, 6, 3057 KYIV, Ukraine

Opis

O hotelu

  • Just 9 minutes walk to Shuliavska undeground station, direct line to the City Center

  • Cosmopolite Restaurant with own Brewery on site

  • Heated outdoor swimming pool, operating summer time

  • 24/7 Fitness center

  • Pillow menu

Nasze pokoje

Lokalizacja hotelu

Mercure Kyiv Congress

Vadima Hetmana Street, 6
3057 KYIV
Ukraine

Pozycja GPS:50.45012, 30.443112

Telefon
Faks 442053520

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

COSMOPOLITE

Cosmopolite restaurant with its open view brewery can suggest a wide variety of culinary choices for all tastes accompanied by live music or football match.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 53

Ocena TripAdvisor  4.5/5  Liczba opinii: 518

Very Nice Hotel

Ocena na stronie TripAdvisor 4.0/5

1972Joao Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very nice Hotel, the service is very good to. cosy room, not so big but nice. The restaurant is very good to with good food options and very good service. Breakfast very complete with sevreal options. Location not the best

Dear Guest! It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. Best regards, Nataliia Semko Front Office Manager

Good choice

Ocena na stronie TripAdvisor 5.0/5

Tay2373 Couples - Opinia zatwierdzona w TripAdvisor

My first choice mid range 4 star hotel is mostly Mercure as I’m a an Accor member, and I can say this hotel is one of the best I stayed in around the world, the front desc staff were very helpful, she even helped me set up my Ukrainian Mobil number, as well as upgrading my room to privilege then to deluxe which is cool the only down side is the breakfast, I expected to see some specific Ukrainian specialities let say Syrniki not the boring Croissant 😊 The area is is ok, around 3 km to the city center the hotel is in a new complex shopping Mall and close the red line Metro station with a lots of take away and working class vibes If I’m back to Kyiv the hotel will be my choice but without breakfast 🙈

Dear Tay! We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. We are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. T Best regards, Nataliia Semko Front Office Manager

Terrible

Ocena na stronie TripAdvisor 1.0/5

burax869 Couples - Opinia zatwierdzona w TripAdvisor

I stayed in Mercure Congress hotel in Kiev between 15-19 August 2021. We made our reservation through the Agoda website. Staff at the Reception are there with a completely unprofessional local mentality. Especially your staff named SOPIIA. She can't understand or speak English well, speaks in a slurred anger and never tries to solve any problems. Talking to an angry person all the time makes one think about where I've fallen. She was pretending to ask people why did you come here. When entering the hotel, one hopes that SOPIIA will not be there. For the first time in my life, I was getting stressed when entering a hotel. Although Mercure is your higher class hotel, I would definitely prefer the Ibis hotel. We are very regretful that we did not choose another hotel in Kiev. It was also written on the Agoda site that city taxes were included in the price. But they also took cash from me at the hotel (for every day). Maybe this part is Agoda's fault, I'm not sure about that.

Dear Burak! It was a pleasure to have you as our guest at Mercure Kyiv Congress and we are delighted that you enjoyed your visit while stay with us. On the other hand, we are sorry to hear that you were not completely satisfied with your experience with the receptionist. Feedback like yours is very important to us. Please be assured that we will repeat the training for ALL the members of staff to provide an excellent service. Thank you for drawing our attention. As for the situation with the city tax, please be informed that due to Ukrainian law the tourism fee is charged both from foreigners and from domestic tourists in Ukraine. Tourist tax is now 0.4% for Ukrainians and 1% for foreigners. The amount of tax is related to the minimum salary in Ukraine. Tourist tax in Kyiv is 24 hryvnias per day for Ukrainian tourists and 60 hryvnias for foreigners. We hope that your next visit to our hotel will take place in a more comfortable way, and we will do our best to make your stay unforgettable. Best regards, Nataliia Semko Front Office Manager

Avoid the restaurant

Ocena na stronie TripAdvisor 2.0/5

K2254KFpierrem Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I can't tell much about the hostel, but I often go to the restaurant since I work nearby, and it's, unfortunately, one of the few places around where you can seat and eat something relatively decent. I'm saying "relatively" because I had one of the worst food experiences in Ukraine after ordering their "Salad Cesar" on the menu. I usually go for the business lunch, which is rather OK... but today's salad just convinced me not to come back ever, even if I have to eat sandwiches from the supermarket in front of the hostel every day. Worth mentioning is the extremely slow and nonchalant service that definitely doesn't fit with international standards expected for this kind of venue.

Best mid-scale hotel in town

Ocena na stronie TripAdvisor 5.0/5

soring89 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Friendly and competent staff, very clean room, next to metro station, in the immediate vicinity of a shopping mall. Rooms are up to date, everything is always fresh and well maintained. I always return to the Mercure Kyiv Congress when I am in town.

Dear Valued Guest! We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. We look forward to welcoming you back in a not so distant future. Best regards, Nataliia Semko Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 35 Liczba opinii 8.7/10 Lokalizacja
  • 51 Liczba opinii 7.4/10 Pokój
  • 38 Liczba opinii 8.6/10 Obsługa
  • 21 Liczba opinii 5.1/10 Śniadanie
  • 20 Liczba opinii 7.3/10 Czystość

Zarządzane przez Trustyou

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