グランド メルキュール 上海 センチュリー パーク 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1 件のレビュー

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説明

ホテルのその他の情報

  • 上海新国際博覧中心までタクシーで10分

  • 地下鉄9号線まで徒歩7分、センチュリーパークまで15分

  • ショップ、レストラン、バー、娯楽施設が揃ったライフスタイルモールに隣接

  • 無料の高速Wi-Fiと駐車場

当ホテルの客室

ホテル所在地

グランド メルキュール 上海 センチュリー パーク

No 1199 Ying Chun Road, Lianyang District
200135 上海
中国

GPS:31.2263151, 121.5605241

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1 件のレビュー

トリップアドバイザーの評価  4.0/5  929 件のレビュー

Hotel holiday

トリップアドバイザーの評価 4.0/5

Rodney S Couples - トリップアドバイザー認証口コミ

The hotel is not that impressive as you drive up, the lobby is of a good size, and got seen quite quickly by the checking in staff but didn’t speak much English so was a bit difficult🤔. again a big problem with getting the internet. Well hardly worth it as had to again use my own data. The room ( club king suite) was a good size and had a corner room that had amazing views, also an electric storm which was a bonus to watch 😊 ) it also came with a plate of complementary fruit. Complementary Drinks in the fridge was a nice touch. Which included soft drinks water and larger. Bathroom didn’t have anywhere to hang your towels, except a line you can pull across the Barth, but l think doesn’t look nice. Breakfast was good but the set up is all wrong omelettes and eggs are on the other side of the restaurant where the places of bacon sausages beans are The milk is away from the coffee 🤔 some other items not really in the place you would think it would be so a lot of going back and forth. 🤔🤔 the food is good most of it was hot, one morning the porridge was runny and cold so had to ask to be hotter.(still runny🤣) other day was nice. No As we had paid for the club suite we had got a free drinks and light food include, which had in the day just soft drink and at 5.30 a selection of alcohol drinks like Bacardi gin whiskey 1 white and red wine And cakes and some hot food, hot food was not impressive at all. Service is also very bad, each night (3) had to keep asking for things like wine glasses and extra wine, as one night only a 1/4 full bottle 🤣🤔🤔 The hotel is a little further out but to get a Dd taxi is very cheap? Much cheaper than normal taxis ) The swimming pool was lovely outside and was so refreshing, did need to go to 2nd floor to go back down 🤔 needed shower on poolside and maybe a toilet as you eill need to go up again 🤔🤔🤔 But still l think the hotel is good had room done each day with A fresh look 😊😊

Little deception

トリップアドバイザーの評価 3.0/5

Jean_MarieP457 ビジネス - トリップアドバイザー認証口コミ

Perhaps I awaited a bit too much from a Grand Mercure? Everything is clean, all looks fine, service is good. I was just surprised at details, after which you see that the hotel is getting old. Examples: the bathroom, the pool area, one of the 2 running machine at the gym making strange noise. Seen garbages on the backyard . The croissants and baguettes have certaily not be baked by a french cook. No real French or English TV program in the room, no CCTV5 neither. A bit too much for the price to my personal opinion!

All perfect, but ......

トリップアドバイザーの評価 3.0/5

Jai_Hingorani トリップアドバイザー認証口コミ

This used to be my preferred hotel and probably would continue to be due to its excellent location, however, things have changed in the last 4 years. The hotel is very centric and has the Thumb Plaza right behind it, which means you have a large selection of restaurants and Starbucks within walking distance. Otherwise, the hotel is very nice and the rooms are very comfortable. Since after the Covid, I have stayed in the hotel on 3 occasions this year and always found a moldy smell in the passages of the floors leading to the rooms coming from the carpet. During my stay in June, I had to change my room becasue the carpet in my room smelt of urine. The room was changed and I was even upgraded. The bathrooms also have started showing signs of deterioration and need upgrade with shower heads, cleaning the rust and mold from the shower cubicles etc. Apart from the foul smell in the passages, the hotel is quite good and there is no complaint at all with regards to the other service levels. The restaurant serves very good food. The VIP lounge on the top floor is excellent for having business meetings and has excellent views.

An Impressive First Try

トリップアドバイザーの評価 5.0/5

stevenjxu トリップアドバイザー認証口コミ

Our first stay with Grand Mercure Shanghai Century Park started from the kind arrangements made by the hotel prior to our arrival. As an Accor Platinum member, the Assistant Front Office Manager Eric LIU offered us a free upgrade of the room category and helped to arrange the hotel’s executive lounge – the Club Lounge access for my parents. Upon arrival, as my mom was suffering from low back pain, I asked the hotel if it’s possible to change the comfortable box spring to a platform bed. Hotel’s phone operator MA Longlong (馬龍龍) made an efficient and excellent coordination for this request and QIN Zhixia (秦志霞), our housekeeper during the stay, quickly set up the bed for us. We owed them a big “thank you”! We enjoyed afternoon tea and happy hour in the Club Lounge, which sits on the highest floor and enjoys a stunning view of Pudong skyline. What accompanied with the view was the excellent services and the exquisite food offered in the Club Lounge. The 2 female Club Lounge attendants Emma and Eva (李明月) personified what a 5-star service should look like – proactive, polite and patient – which constitute to be an essential part of professionalism in hospitality industry. The food and beverage further exemplified a heartful local heart that the Grand Mercure brand dedicates to bringing to its guests. Every bite was so delicate that you won’t want to break up its aesthetic presentation. I talked with the hotel’s F&B director Sue LUO (羅曉霞) and found her was an expert in F&B. No wonder why the hotel may offer that level of culinary experience. When many Chinese hotels sees F&B as a tasteless accessory to a hotel, the F&B in Grand Mercure Shanghai Century Park is one of its highlights that shouldn’t be missed out. An enjoyable staying experience is the result of a successful team work. The people mentioned above brought our unforgettable first encounter with Grand Mercure Shanghai Century Park. It’s their efforts that will drive us to stay with the hotel again in the future and we look forward to coming back again! Your Sincerely, Steven Xu

Never again!

トリップアドバイザーの評価 1.0/5

Ange_197568 トリップアドバイザー認証口コミ

Checked into the hotel today for a 23 day stay. So far the experience is horrendous. They barely understand English and when they don’t understand you, they ignore you and move on to the next person. At reception they stand using their Mobile phones and just ignore you. Also as you’re in the middle of talking, they will just answer the phone if it rings. Impossible to get on the hotel internet unless you have a Chinese mobile number. Finally got online, but internet is so slow that nothing loads. Enter up buying a data plan. Would not recommend this hotel and will be giving my company the feedback when I return

との提携 TripAdvisor

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