南特中心波默海耶街廊美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,019 评论

南特中心波默海耶街廊美居酒店 - Image 1
南特中心波默海耶街廊美居酒店 - Image 2
南特中心波默海耶街廊美居酒店 - Image 3
南特中心波默海耶街廊美居酒店 - Image 4

描述

酒店其他优惠

  • 坐落于市中心宁静的步行街上

  • 早餐供应当地美食

  • 距离 SNCF 火车站 10 分钟路程,距离机场 20 分钟路程

  • 可直达 Cité des Congrès 和 Beaujoire 会展公园

  • 距格拉斯兰付费停车场 146 米(160 码)

我们的客房

酒店位置

南特中心波默海耶街廊美居酒店

2 Rue Boileau
44000 南特
法国

GPS:47.214108, -1.560276

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

POMMERAYE

一天的工作或南特游览行程结束之后,您可在我们酒店酒吧的舒适环境中休息放松,独自一人或者与家人或朋友一起享用茶点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,019 评论

TripAdvisor 评级  4.5/5  848 评论

卓越奖 2023

Perfect stay

Tripadvisor 评级 5.0/5

Julie B 经 TripAdvisor 认证的评论

Perfect stay! I discovered this place for a business trip. Well located and quiet hotel, tasteful decoration. Perfect breakfast, beautiful baguette and pastries. The team is very nice. I would love to come back next time :)

Thanks for this lovely review. Hope to see you again for a new stay in Nantes.

Uninspiring but comfortable.

Tripadvisor 评级 3.0/5

25510 经 TripAdvisor 认证的评论

First impressions are vital Unfortunately, the reception area is disappointing because there is no official reception area, it seems the breakfast area is also the reception area No sense of authority here much to my displeasure. Our room was comfortable, small, internet okay but no tea/ coffee supplied although you could pay for it down in breakfast area which I thought was a bit mean!. However, most disappointing of all, is the bleak uninspiring black walls in the room,, Gave our room quite a depressing atmosphere. Service was not great. No towels one day until we asked. The good news is that the location is excellent and the bed is soft.They allowed us to store our luggage for a couple of hours. Much appreciated! Also, Nantes is a great place for a visit

Thank you for your feedback. We apologize for the disappointing first impression you had of our reception area. We understand how important it is to have a separate and well-defined reception area for some guest. In our hotel, it's a real choice to be different. We imagined our hotel as a Family House and that's why there is no reception desk. The lobby is also used for breakfast service, it is also a choice. We apologize for not providing tea/coffee in the room. This is a failure on the part of our housekeeping service. We understand that this is an important amenity for our guests, We are sorry to hear that you found the black walls in the room depressing. We will take your comment into consideration for future room renovations, as we strive to create a more uplifting and pleasant atmosphere for our guests. We are disappointed to hear about the lack of towels and the subpar service you experienced. This is not typical of our standards, and we apologize for the inconvenience caused. We will address this issue with our team to ensure it doesn't happen again in the future. We are glad to hear that you appreciated the excellent location of our hotel and the comfort of the bed. We are also happy that we were able to accommodate your request to store your luggage. We hope that these positive aspects helped improve your overall experience. Once again, we apologize for any inconveniences you experienced during your stay, and we appreciate your feedback. It is valuable to us as we continuously strive to enhance our guests' satisfaction. We hope you enjoyed your time in Nantes and that you will consider staying with us again in the future.

Great location. Very poor staff.

Tripadvisor 评级 3.0/5

zz5659 经 TripAdvisor 认证的评论

This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.

Dear zz5659, Thank you for taking the time to share your feedback about your recent stay at the Hôtel Mercure Nantes Centre Passage Pommeraye. We apologize for any inconvenience you experienced during your stay. It is our belief that it is our responsibility to create a pleasant and comfortable environment for our guests, and we regret that we were unsuccessful in providing this level of service on this occasion. We have shared your comments with our team so that we may continually improve. Once again, thank you for your feedback and for being a loyal guest of the Hôtel Mercure Nantes Centre Passage Pommeraye. We hope to have an opportunity to welcome you back in the future. Kind regards, Hôtel Mercure Nantes Centre Passage Pommeraye Manager

just ok

Tripadvisor 评级 5.0/5

monicaeS4663VK 经 TripAdvisor 认证的评论

A super hotel, bar staff and room service could be so much better. We had a lovely stay but the room service girls were awful, they cursed at me in French, I'm from Ireland but speak French and I understood what she said to me in her vulgar french accent. Appalling behaviour.

Dear Monica E, Thank you for your review of Hôtel Mercure Nantes Centre Passage Pommeraye. We appreciate your feedback and are sorry that you had a less-than-ideal experience during your stay. At Mercure Hotels, we strive to create an atmosphere of warmth, comfort, and hospitality for all our guests. We have high standards for customer service and take guest feedback very seriously. We are sorry that this was not reflected in your experience with our room service staff. We hope that you will consider staying with us again in the future as we would love to provide you with the service that reflects our commitment to hospitality excellence. Sincerely, Hôtel Mercure Nantes Centre Passage Pommeraye Management

Very good recommendation

Tripadvisor 评级 4.0/5

jazzymalazzy 经 TripAdvisor 认证的评论

Superior room was very nice, great to have some extra space and a view over the local streets. Breakfast was very good. Bed was extremely comfortable. Air con worked brilliantly and wasn't noisy. Location is convenient for many of the sights, and it's 5 mins walk to Commerce for Line 1, 2 and 3 trams. All public transport is free at weekends. Nantes is a lovely place to visit, plenty to do and see.

Dear jazzymalazzy, Thank you for taking the time to write about your stay at our Hôtel Mercure Nantes Centre Passage Pommeraye. We are thrilled that you found the Superior room to be spacious, the breakfast was enjoyable, the bed comfortable and the air conditioning worked well. We are also delighted to hear that our location is convenient for many of the sights and attractions in Nantes and that public transport is free at weekends. At Hôtel Mercure Nantes Centre Passage Pommeraye, we strive to provide our guests with an enjoyable stay, full of comfort and convenience. We look forward to welcoming you back again soon! Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 400 评论 9.3/10 位置
  • 547 评论 6.6/10 房间
  • 526 评论 9/10 服务
  • 6 评论 3.3/10 上网
  • 224 评论 8.3/10 早餐
  • 198 评论 8.8/10 氛围
  • 158 评论 7.3/10 设施
  • 135 评论 6.2/10 清洁度

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