Majapahit Hotel Surabaya - MGallery Collection 5 stelle

Giudizio clienti (Valutazione ALL) 4.7/5 982 recensioni

Majapahit Hotel Surabaya - MGallery Collection - Image 1
Majapahit Hotel Surabaya - MGallery Collection - Image 2
Majapahit Hotel Surabaya - MGallery Collection - Image 3
Majapahit Hotel Surabaya - MGallery Collection - Image 4

Descrizione

I plus dell'hotel

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Meravigliosi giardini, piscina all'aperto, premiata spa e tour storici.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Le nostre sistemazioni

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Posizione dell'hotel

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

Coordinate GPS:-7.259726, 112.740077

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.7/5  982 recensioni

Giudizio TripAdvisor  4.7/5  1.759 recensioni

Certificato d'eccellenza 2025

Giudizio clienti 2.5/5

Claudio M. Azienda - Avvisi confermati di ALL

L’hotel nella sua struttura e’ bellissimo ma le camere sono vecchie e sporche e non degne di un struttura di questo genere

Dear Claudio M., Thank you for your candid feedback regarding your recent stay. While I am glad you appreciated our "piece of history" and our beautiful gardens, I am sincerely sorry that the condition of your room fell so far short of the standards we aim to provide. Please accept my apologies for the issues you encountered with the walls, carpet, and the cracked sink. Maintaining a historic landmark is a constant responsibility, and it is clear that in this instance, we missed the mark. Your specific comments regarding the humidity and the upholstery in the bathroom have been shared directly with our Housekeeping and Engineering heads for immediate inspection and rectification. We take your comments seriously as we plan our ongoing restoration and renovation projects. It is our goal to ensure that the "magic" of our history is matched by the cleanliness and quality of our accommodations. We hope you might consider staying with us again in the future, giving us the opportunity to provide you with a room that truly reflects the beauty and prestige of our heritage. With warm regards, Kahar Salamun. General Manager.

Giudizio clienti 5.0/5

Giovanni C. Coppie - Avvisi confermati di ALL

Più che un hotel un museo. Bellissimo. Curatissimo. Personale gentile, sorridente e professionale. Ottima la spa.

Dear giovanni c., We very much appreciate your comments regarding your stay at the Majapahit Hotel Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun - GM

Ottimo

Giudizio clienti 4.0/5

Alessandra Coppie - Avvisi confermati di ALL

Hotel elegante e storico, ottima pulizia ed estrema cordialità del personale

Dear Alessandra N., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.

Ottimo

Giudizio clienti 4.5/5

Dennis Azienda - Avvisi confermati di ALL

Bella struttura ben tenuta, staff molto cordiale, colazione migliorabile nella varietà

Dear Dennis B., first of all, I do apologize for replying in English. It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya, we are delightful to know that you are happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects, especially excellent services provided by our staff and the hotel building itself, we strive to provide our guest needs and makes sure they are safe and feel comfortable during their stay. We thank you for your recommendation, and will reviewing our breakfast variety. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time. Very Best Regards, Kahar Salamun General Manager

Ottimo Hotel

Giudizio clienti 4.5/5

F. Coppie - Avvisi confermati di ALL

Bellissimo hotel in stile coloniale a fianco al grande centro commerciale.

Signora / Signor F., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Hotel Majapahit Surabaya E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Kahar Salamun - GM

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 386 recensioni 9.5/10 Posizione
  • 615 recensioni 8.2/10 Camera
  • 737 recensioni 9.5/10 Servizio
  • 8 recensioni 9.5/10 Internet
  • 476 recensioni 8.7/10 Atmosfera
  • 438 recensioni 8.6/10 Servizi
  • 283 recensioni 8.4/10 Cibo
  • 282 recensioni 8.6/10 Comfort

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